Terrible business showing every single car at 10% lower than what it actually is. Nobody is upfront with what they do. You're just gonna waste your time with these people. If i could leave a NEGATIVE 10 stars i would. I've purchased over 5 cars from dealerships and i've never met scummy salesmen like this place. read more

They sold me a 16,00 car for 20,00 the turbo went out days later than the transmission went out a week after that do what you will with this information (Chevy equinox 2019) read more

Roy was so helpful in every aspect of me easily getting my new vehicle. Staff is friendly and knowledgeable. I'd recommend them to anyone, with any budge, to help get someone into a new car. Thank you Roy! read more

This dealership is shady and deceiving. The listed prices on the Internet are not correct. I visited the dealership and no prices are listed on the vehicles when I asked Charlie what the price was before we test drove it, he told me a price that was $5k over what it showed on the Internet. He told me I didn't read the fine print. He got very unprofessional when I called him out. Don't waste your time with these people. read more

This dealership operates under shady practices. They sell cars as-is without any warranty program, yet try to pressure buyers into purchasing unnecessary insurance. To make matters worse, their repair facility license has expired this year. Buyers beware -- do your research before giving them your business." read more

Haley is great! I just bought a Jeep Liberty and had an excellent experience. The process took a day but I would highly recommend them and Haley to everyone. read more

Newcomb's Auto Sales - Used Car Dealers Near Me - Auburn Hills, Michigan

AMAZING experience, charlie and roy are very helpful and are determined to get you your car. 10/10 dealership as they make you feel like family as you step in the door! :) read more

Dont waste your time. The internet prices are wrong. Drove there to look at a truck advertised on their website for $18,000 and when I get there they tell me its $25,000. read more

Amazing service! These guys go above and beyond to help you! Chris and Roy did everything possible to help me and my son. Definitely recommend this place. This was the 4th vehicle we purchased from them and are beyond pleased good credit my case not so good they are definitely the guys to get with! Carmella Mitchell Moran read more

Customer service is extremely important to any business, I received a phone call back pertaining to an online inquiry. I requested a price of a vehicle numerous times. Instead of being provided with the cost of the vehicle, I was told that I would need to speak to someone else. Which seemed odd because they called me. I kept asking for the price and didn't want to be transferred over. I stated, I would call back when I had more time . However, they kept insisting on transferring me over for pricing I state it again can someone just provide me with the pricing before I could finish my sentence I was hung up on. Based on customer service, I would not purchase a vehicle from this establishment and I've already let my friends and family know what happened. read more

I was at this lot in September 2020 looking to buy a $5k car for cash. I made a deal with the salesman for $5k cash for, I'll pay the Sec of State fees and taxes and they will repair the brakes. When we went in to do the paperwork the salesman passed me off to another guy and said he had to leave. I found that a little strange because these guys work on commission but whatever as long as the deal is done. They get all the paperwork done then pass me off to another girl for payment. I begin inspecting the paperwork and notice that the total was more than $6200. Upon further inspection I see they charged me a $618 restocking fee. I question her and of course she has no idea what it is because she didn't make the deal. Then guy #2 comes up telling me that that's normal. ( mind you I went to about 10 more lots looking for a car and NOT one of them has a restocking fee). This guy starts getting pissed off because I keep telling him that's not the deal I made. I understand if they want to slide that garbage fee in on ppl financing but I HAD CASH. I even said that to them and he returned with its all the same to them. After a couple minutes of back and forth he snatched the paperwork from my hands then ran to hide in the back. THESE PPL SCAM PPL THAT DONT READ THEIR PAPERWORK Update: I put this review in years ago and somehow it got deleted but I'm putting it back up now. Looking at the most current reviews I see they are still scamming people. STAY AWAY FROM THIS CAR LOT!!! THEY ARE NOT HONEST!!! read more

I'm a recent local to the area and stumbled upon the lot, which had an interesting mix of vehicles. So as is common practice everywhere else in the world I drove in to see if anything interesting stood out to me. I saw a neat AMG and shortly after I heard what I thought was a pre-recorded female voice, but no. An actual, unfriendly moron was directing me to leave, stating it was after hours, and calling out the description of my vehicle. Don't worry stupid, you've lost a potential customer. And that total disrespect and lack of consideration for the varying work hours of customers may be affecting the success of your business. read more

Their ethics . My son drove a car off the lot that had no completed loan. Dealer states he couldn't verify his income two weeks later when we realized the car turned in wasn't paid off . All income was 100% Legit dealer let him drive a car without proper plates or anything legal for two weeks . Title on the new car was not legit, when picking up old car had to have police escort. They put over 1000 miles on our old car and gave it back with 2 miles till Empty! And our old car was left filthy dirty as his employees were driving it for days even though still belonging to us . read more

Their 125 point inspection (or whatever the number they give) is just a marketing scam for them to sell lemons. They are in bed with Fenkel (where they get their inspections done and free oil changes). I have continued to tell my friends and family to stay away from this sleezy lot. I am confused as to how they're still in business. You get a loan for a 3k car at 11k and you'll be paying on it well after it's broke down. I advised my children to stay away but my son got suckered again by them (he should listen to his mother lol). I made it much worse by contacting them and threatened legal action, which caused them to back out of any help they were going to do on my sons SUV that had immediate (within a week of driving it off the lot) engine troubles. Unfortunately anything older than a 2016 doesn't fall under the lemon law. Anytime you purchase from a B lot, you should be having a real inspection done on it. 3 days is all you have to back out of these deals. Use that time wisely to make sure one of their many junk cars are not lemons. Well played again Newcombs. I think my last family member learned their lesson. Congrats on ruining a single fathers only mode of transportation. May Karma have its way with all of you. read more

haven't had my car 30 engine light comes on the diagnostic test wasn't correct at all the only fixed half of my car I was told I had an warranty on car from Charlie who works there and he lied to me when I went to get the car fixed he said I then didnt have one l work a good job and don't deserve a shitty ass car !!! I got a Lincoln mkz 2015 and it's not even a month and have major issues with my car read more

I bought a used car (SAAB) with about 130,000 miles on it from newcombs auto 7 months ago and ive had no issues with the car besides issues that I caused from ME driving it such as bald tires from excessive reckless driving after i bought it. The staff at newcombs auto is very polite and friendly. If you are generation z + I would recommend speaking to Nick he is the most understanding down to earth person in my opinion at newcombs auto sales, he is very good with the work he does making sure the customer is always first priority. read more

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I don't know what's with the bad reviews, but my daughters car seized up and she went there and Roy put her in a beautiful dodge Durango, and even towed her old car to the dealer ship. And then my stepdaughter went there, and he put her in a beautiful little Ford fiesta that was fuel efficient, that she really needed because she travels a lot, and she's very happy with her car. And while she was getting her car, I decided to get a car and Roy who did all three transactions, put me in a beautiful Toyota Camry, that I have been wanting for a long time and Roy treated all three of us with Nothing but professionalism and respect. I felt very comfortable making the transition. I would definitely buy another car from him. Go see Roy, he will definitely give you a good deal. read more

I had an appointment with Roy to look at a 2008 Chevy Colorado pickup truck. I got there only to be told that the truck wasn't there, that it failed a safety inspection because the frame was completely rusted out! They were asking $14,000 for this truck! They let me leave work and drive 45 minutes to find this out. Clearly these are not honest people!! read more

I purchased a piece of shit car here 3 years ago and still owe over $21,000 (Shame on me needing a car asap!) I need help if anyone reads this. How can I get out of this loan? I was not told that this car was in two bad accident and airbags had deployed. (It's a total car, right?) When I tell you this car has giving nothing but problems. I'm literally crying while writing this. I drive this car on a daily and pray to God I don't get in an accident. I have no choice I still owe too much on this shit.. I need help I need out of this car!!! I truly thought the guys here were loyal but after the incident that just happened like a month ago, I know they do not care about anyone but their pockets. But please believe me karma will get you all one day.. STAY AWAY FROM THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Trust me I do not care if it takes me another year to figure this out. I will get out of this loan, and they will pay me all my money back. Just wait and see, if you know me, you know I do not give up until I get what deserve.. Because this is straight BS read more

Fair and honest! Nick was a pleasure to work with! Our son loves his first vehicle! I would absolutely recommend this dealership and sales person to friends and family in the market for a used vehicle! read more

Newcomb's Auto Sales - 2008 Jeep Commander - Used Car Dealers Near Me - Auburn Hills, Michigan

I just purchased my car from this dealership and I am very happy with the service Roy was amazing and helped me find exactly what I wanted without being pushy I would highly recommend this dealership read more

I can say this is THE best dealership Ive ever been too. They work very hard to get you in a vehicle that works good for you based off your income. Not only that but they will help you get into something you want! They clearly helped me understand the procedure, and how to stay on top of my payments to refinance my payment and interest rate in 14 days! I was driving 2006 Ford a POS from Rightway now im driving a 2017 Jeep! If you need a vehicle I recommend Newcombs Auto Sales! read more

Newcomb's Auto Sales - Used Car Dealers Near Me - Auburn Hills, Michigan

I had a good experience buying a car from them. The car had a clean carfax report and seemed like a good deal but I was a little skeptical so I asked them if I could take it to be inspected before buying and they said it was no problem. The car inspected just fine and the mechanics said it was in great condition for the age and miles on the car, so I went back and bought it. I would buy a car from them again. read more

I had a great experience with the Salesman Roy at this place. Got me a good quality vehicle for a decent price. Been running like a dream with no issues. I would definitely buy from Roy again. read more

Best used car dealership around. They literally bend over backwards to help. Good credit or bad they can get you in a car. Honest (which is rare) and upfront about everything. Talk to Chris! They have a great inventory and if they don't have what your looking for they can help find it! read more

This place is a joke, avoid it at all cost. Manager is very unprofessional and treated us very badly after calling me back wanting to know if i would entertain their previous offer (still on my voicemail transcript). After wasting a lot of time, they end up with some song and dance act, and not purchasing my vehicle, and basically the manager screaming at me while i'm exiting the place. Avoid this place at all cost, i will be passing the word to everybody i know! read more

edit: PLEASE READ On August 22, 2017, Newcomb's Auto Sales blatantly lied about me. This was their reply to my original review on 3/18/2015: "8/22/2017- We have been in business for almost 40 years. This Post was from a previous employee who was caught steeling. Please disregard this post. Thank you" THIS IS A LIE. I HAVE NEVER WORK FOR NOR BEEN AFFILIATED WITH THIS COMPANY IN ANY WAY. This is exactly the way this company does business. Avoid them at all costs. read more

Pulled the bait and switch !! I saw a truck online with a price of $18964 . I came in test drive offered to buy it outright cash with a trade in .. the guy convinced me to finance half of it I agreed . We had been there 5+ hours by now so they shove a bunch of paperwork in my face to quickly sign because it was past closing time and they wanted to leave .I get home and look over the paperwork and the purchase price of the vehicle had changed from $18964 to $25394 !!!! I put $13300 down and still owe $16k on a vehicle that was listed for $18964 !!! I returned the next day and they denied me the right to take it back !!!!! Do not trust these people read more

I went to Newcomb's to purchase a vehicle that was listed for $8,600. They showed me the vehicle, I test drove it, everything went well and so I went on to make the deal with them. Rick went over the financial aspects of the deal and I noticed that I was being charged 12,250 for the car. When I asked why he told me that because I was financing through Credit Acceptance, they wanted to charge me more for the vehicle. Stupidly I believed him and signed the contract and left. After I got home I went over it with a few friends who ultimately told me I got screwed, and so I also went to a lawyer. After reading through the contract we found, on Page 1 Paragraph 2, of the Credit Acceptance Corp. Disclosure form, that the dealership was not allowed to quote me a lower cash price ($8,600) which they did, and not allowed to raise said price if I chose to finance through CAC, which they did. They raised the Principal price of the vehicle by nearly 4000 dollars and told me it wasn't their fault, but really it was 100%. They were charging me more because CAC charges them a fee and they were making their money back through me, which is in violation of the disclosure form. Luckily, after complaining they unwound my contract, not without Rick telling me, "you don't understand this and I wouldn't expect you to because you know nothing about this". Even though it says right there in their own contract that what he did wasn't allowed. I'm only making this review (since my contract was undone) to serve as a warning for future buyers, do not let Rick harass you into believing CAC wants to charge you more for the car, that's in violation of their own contract. The principal of the car should be what the vehicle was listed for as soon as you entered the dealership, unless negotiated to a new price. Also to anyone who has bought a vehicle here and was charged a higher than quoted "cash price" of the car, if you can find proof of the listing at a lower price than what was charged in the contract, you may be able to contact CAC and notify them. If you do this there's a chance they will charge the dealership dollar for dollar what the up-charge was. Also make sure you read everything because they will breathe down your neck and rush you into signing. read more

My family has been buying cars from this dealership for my whole life and we've only had amazing service. The cars have always been in amazing condition and have barely needed any repairs. They are very willing to negotiate payment and are very fair with their pricing. read more

This is the worse private dealership I have ever been too. My daughter bought a vehicle from there a few months ago and had the worse experience with the General Manager named Rick. There were scratches and dings in the vehicle so Rick said he would fix them if we leave the vehicle with him. We left the vehicle on Tuesday and on Friday, we got a phone stating that the car is ready for pick up. My daughter picked up the car and drove it home. We noticed that it was never vacuumed and there were dust around the dashboard and all over the door handles. There were no car mats and the car was dirty with debris and was not vacuumed out as well. The only thing this dealer did for 4 days was washed the outside of the car. The scratches and dings were all still there. We are also left with a completely empty gas tank so my daughter had to stop to get gas right away.When I called Rick, the General Manager, to stated all of these issues that were not done, he could only apologized about. He said to bring the car back. I said that they already kept my car for 4 days to get these things done so why would I trust them to do there job. Rick said he would order mats for the car and call when he gets them. No phone call from him. Also my daughter had to go to the bank to pick up the check and bring it to him. This is not the process. Usually the dealer and the bank takes care of the payment. I would never recommend this dealer to anyone. You would get a dirty car without mats and an empty tank just like we did. Very unprofessional service. I have bought many cars from many dealers and never received a dirty car before. read more

Great experience. Roy is a good salesman who definitely understands what customer service is all about. Definitely recommend. Would buy from him again. read more

Newcombs Auto Sales is a great place to find really good used cars. Customer service is great. Ask for Chris he is very patient and is very knowledgeable of all of the cars on the lot. read more

Bought car from here in April, bought a GWC warranty for close to $1000 with it because they sold me that it was a good deal. It's worthless, $2600 worth of repairs for 1st repair, $1800 faulty engine module second time, not a single thing was covered by the warranty they sold me. My auto place was shocked to find that it didn't cover any of the repairs. I had left thinking I'd be back for my next vehicle. I will not be back. I spoke with GM Chris, who says the warranty is great and he has it on his wife's car and what can I do to make it right? Refund me what I paid for the warranty I said since that's my main issue, well if you ever need a place to bring it in let me know he responds, completely ignoring what I said. I live in Novi, I'm not driving to Auburn Hills for repairs when I already have a reputable place by my home. Don't ask what you can do to make it right if you aren't willing to follow through. Disappointed doesn't even begin to describe it. What a waste of everything this place turned out to be. Don't bother. read more

Got a lot of great cars to pick from. This was my third vehicle . Got exactly what I was looking for and my payment was less than what I thought. Sending family and friends, thank you Carrie read more

I take bad reviews as a grain of salt. Whenever someone is dissatisfied with a used car (they ALL have issues), they hop on the internet to say the dealer is crooked. Newcombs is crooked. I bought a truck that was supposed to be in good working order. Supposedly Newcombs did a safety check, but there is no way this truck passed. I've had the truck for 4 months and the following things were bad: Rear brake calipers were corroded and siezed. AT THE VERY LEAST, BRAKES SHOULD BE CHECKED BY DEALERS. Thermostat was stuck open, so no heat (bought it in the summer, so they got away with that one) 4WD didn't work. The transfercase engages and the light comes on, but again, in the summer, they can get away with it not working. The hubs were both bad, along with the solenoid. All 4 ball joints and both tierods were bad. The tires were bad, but they said they'd get me a deal at Belle Tire. They made it out to be a GREAT discount, ended up being 50 bucks. Off 800 dollars. Moral of the story, get the vehicle checked out by a third party before buying. I'm a mechanical engineer and I've done a million repairs on my vehicles, but these were all things they can "get away with" if you don't get an inspection. Just looking at the vehicle won't reveal the issues, so they don't fix them. read more

I am not sure what the previous person is talking about, but you cant get any better service from a dealership than Newcomb's. It is a family run business that offers you just that...family and friend atmosphere. They got me financed after my bankruptcy on a 2015 Chevy Malibu and I love my car. I even sent my mother up there to pick up a real nice Ford Escape. I suggest Newcomb's to anyone looking for a used car and who doesn't want to deal with large dealership baloney. read more

Awful. Rip off. Promised to repair air conditioner if it did not work. And then said when I took it back. Do not trust these guys.

I agree with Dave B. I always wonder about the smaller dealers, but we received better service at Newcomb's than we've had in the past from bigger dealers. Chris spent the better part of the afternoon working to get us financed. I thought he was very personable and the others were nice too. Afterwards I found out my sister's boyfriend has bought three cars from them and been pleased. I will go back again. read more

lies!!!! lies!!!! lies!!!!! called ahead to inquire about a jetta, tom schaefer says " the one you want is sold, but we just got a bunch of other jettas in. come down and take a look." 45 minute drive later, "oh, we had two but they've been sent off to the shop." what a bunch of crap. thanks tom!!!! your company is full of s@#%$% used car sales men!!! what a waste of time and what a joke!!! read more