This is one of those times where I could've sworn I'd already reviewed this…read more This branch is pretty big, however there are no drive thru atms, so you do have to go inside or use the outdoor atm. I was able to get in and out fairly quickly and easily yesterday, and was greeted upon entering. Everyone I interacted with was very friendly and helpful. Overall a decent branch and I've had positive experiences here.

I had a very disappointing experience at the Chase Bank location. I was attempting to cash a check…read moreand was told by the manager, Melissa, that due to the amount, it could not be processed unless I opened an account. What was most concerning was not the policy itself, but the lack of transparency and professionalism. When I respectfully asked to see the policy being referenced, I was told she did not have to provide it. That response felt dismissive and unprofessional, especially from someone in a leadership role. For a bank with the reputation of JPMorgan Chase, I expected a higher level of customer service, communication, and accountability. Leadership sets the tone, and this interaction did not reflect the standard I would expect. I strongly encourage additional training around customer engagement and transparency. Her staff also look miserable to be there go to Usbaml

Clean bank, the hours are not as great as Wells Fargo it they have 24 hour security and the bank is…read moreclean. Not too busy like BofA and Chase which are terrible. Only criticism is they have limited seating for waiting on personal bankers . In my opinion they close to early, all banks should stay open until 6pm for those that work long hours.

Outstanding service. Staff is outstanding and very friendly. Would recommend Banc of California to…read moreanyone.

New Year's is coming! I haven't been inside a branch in decades. I went in today for an odd…read morerequest... $1 gold coins & $2 bills - and they had them on hand! The teller was very nice, accommodating, & efficient. Nice job, B of A!

I don't have an account here. I just stop in to eat the candy. To the vp , you're out of tootsie…read morerolls. And the beer is warm.

Needed to stop by for the atm on my way to a group dinner so that I have cash to settle the bill…read more Convenient location right on imperial highway. Plenty of parking in front of the wells Fargo. The atm dispenses cash in $20's, $50's, and $100's which is really convenient.

I was in line (first) and was told bankers would be taking lunch after helping the only other…read morecustomer. My wife wanted to switch to another bank and I came in here to give Wells a chance. Manager, Joseph Savant, Id love to chat..how can you let this branch slip so hard. Amanda Rodriguez (be better if you can), and Monica Khalil (Relationship Mgr never reached out).

I've been with CUSC for over 25 years. I've recommended countless people from work and from…read moreresident friends to sign up. They used to be the gold standard of credit unions. I couldn't have been happier or recommended them enough, up until the last few years. The good: Pleasant employees when doing business in person. Seems to be financially strong and long standing. The bad: Rates are rarely competitive. I had a horrible telephone customer service experience from someone that couldn't have cared less. When the inquiries were going nowhere, I asked him to connect me to my Concierge service and he acted like he had never heard of such a thing. I recently emailed the Concierge service to ask about a rate, and days later I'm still waiting for a response. What's the point of lying to your customers about having such a service? I have multiple financial institutions. I won't be closing this account but I will be taking a punishing amount of money out of Credit Union of Southern California. And on a smaller note, I checked to see if I was credited a finders fee for the last recommended member I brought to CUSC, and that ball was dropped as well. Wow! What happened to you guys?

I had an appointment with Juan this Thursday and he was very friendly, informative, and helpful. I…read morewas in and out in a little under an hour and he helped me set up a new checking account, savings account, and apply for a credit card. Totally recommend Juan and Southern California Credit Union!

Outstanding customer service. Justin is fantastic and understands how to help a customer…read moreeffectively. Chase came through when my own longstanding bank gave me a runaround about an estate account. Since I was handling an estate in Texas, Chase was equipped and professional with how to navigate the paperwork and helped me open and close the account with ease and finalize my duties without additional stress in an already hard situation dealing with a family estate. Kudos to Chase you have won over a new customer.

Best Bank Ever!! This branch has always been exceptional from the date it opened. Extra shoutout…read moreto Emily, Justin and Lemar!

Convenient atm with various denomination of bills offered. Just off imperial highway near downtown…read morebrea. I'll return

Are all WF banks understaffed? No process, long waits, and speak to a personal banker? Forget…read moreabout it. My wife wanted to move to another bank and i tried to salvage my relationship with Wells...made me look like a fool with my wife (not hard to do).

What a complete joke... Sonny the "notary" I made an appointment and come in to get 2 simple things…read moresigned, a deed and limited power of attorney. I'm also a notary too btw. There is a verification of identity form I asked him to sign which just states my name, address and which ID, like my driver's license they verified and then the notary signs that. I buy about a house a month and have wells Fargo do the majority of my signings without any notary yet refusing to sign that, which he refused... Really annoying. He also didn't know you are able to sign the document beforehand for an "acknowledgment" form (can't for a jurat). He seems to not know what's hes doing and needs some basic training still. And I actually was planning on opening up a business line of credit with Wells Fargo. Hopefully within the next week or two. I was going to chat with him about it, And apply. Definitely not now, Wells Fargo still has a long way to go to get comparable to chase with their business acumen.

Had a wonderful experience here few months ago... I took too long to write this review so I totally…read moreforgot the nice gentlemen that helped my mom and I... We came in to meet a banker to help transfer name/account for my mom after my dad passed and he was super sweet about it. We felt so welcomed and appreciated him so much! He helped my mom with the whole process right before his lunch and never once we felt rushed. He also helped her getting a new check book. Highly recommend!!!!