Most unlikely location for a banking instuition - a run down area of the inner city. But there it…read moreis. I ve banked here many times and will continue to in the future. Friendly staff. Safety assured with uniformed security patrolling the lobby

This place is unusual. You can do all your banking things but they don't have a ATM. If you want to…read moreuse an ATM you have to drive 20 minutes to the west side.

This is a nice bank, a nice branch of that nice bank in a not so nice area of Dayton. My first…read moreimpression was that to enter one has to pass through a sally port or access control vestibule. Most banks that I've gone to don't have these. The bank branch itself is well lit, modern and the tellers are friendly. I deposited a good size check and that was done quickly and efficiently. Friendly tellers, efficient service - what's not to like! I'll use this branch!

Hello, Everyone beware of this ATM located on Patterson & Reevere. I went to this exact ATM on…read moreMarch 14,2025 to withdraw some of my money the transaction went threw without dispensing not a dime. I called immediately to report what had happen while on the phone with the bank she clearly stated she was giving me a provisional credit. Let the truth be told my money your malfunctioning ATM your not giving me nothing with all do respect your fixing your mistake. I was there on buisiness to retrieve what I work my job to pay my bills while on the phone with the lady reporting what had happen made it clear that I was making another transaction to retrieve the money I came to get to pay a bill in the first place entitled to worked for it. She agreed I proceeded let her know that transaction went well. I received a letter saying they want me to pay them back $ 250. You have a camera right there you know how much money you feel the ATM with correct ,follow me now called my branch spoke with a teller by the name of Sheryl very nasty diposition from a customer point of view. She tried to tell me I had no money in my account which check was freshly deposited got proof would not let me speak with some one with the power to get to fix there mistake. Which her boss is Luigi he supposedly was not there. I am notifying the attorney general channel 7 news and will move to legal litigation. Why would I owe you and the bank never gave me my money. It is a no brainer review the camera count your machine have your ducks in a role for this situation respectfully ends up in court making your mishap a legal one

Absolutely amazing customer service at this branch! Every single teller I've had had been an…read moreabsolute pleasure!

I am not referring to this particular Woodforest branch. I am referring to the bank in general. I…read morehave had the most frustrating experience with Woodforest Bank. I can't understand why they are located in stores. All the stores they are located in are not near me. I've had an account here and was told as long as I kept $10,000 in it I would not have to worry about making a recurring monthly deposit. However, now I am being told I have to make a monthly deposit or else I'll be charged a $25 service fee every month. I promptly closed the account as I'm done being frustrated every time I have to visit this bank. I've already been charged $25.00. They won't waive that fee. If they need the $25.00 that badly they can keep it. There are too many other banks that value my business. I don't need Woodforest.

I want to get a 5 stars.They were very helpful.Her name is khadijah This is the best bank with…read moregreat service greatly. Appreciate you guys keep up the good work. I think Khadija should get erased. That's just my opinion.

The first bank here in Richmond Indiana on North 9th Street is the most pleasant bank I have ever…read moredealt with. I went for a long time not having any money and fighting for disability and when I finally got it they help me become financially secure after a prior incident of identity theft on my food stamp card. They made sure I felt safe and that my account was secure and safe. That means the world to me. Thank you to the staff on North 9th Street.

The loan officers were very professional and personable. We had a great experience. Above and…read morebeyond the call of duty.

patti and rest of staff are always very nice and helpful! best bank i have ever used!read more

This was my first visit to this branch. I stopped to pay my mortgage while out and about down in…read moreFranklin. The lady who was working was very nice and polite. She was quick and efficient as well. Can't really comment more on that as this was a quick visit to do a quick task.

I love this bank! I started coming here since last year, when my bank at the time closed. So many…read morepeople from my old bank came here, so it was like seeing friends. I serve as Treasurer if my singles group, so I was able to get a checking account open for us also, since we also banked at the bank that closed. I felt I did the right thing for myself and my singles group, and you will, too, by coming to Merchants Bank of Indiana.

My SO opened an account here to keep her artist earnings separate from our accounts that we use for…read moreliving expenses. It was easy, the people are friendly and they take the time to walk you through everything. We deposited a sizable check by going through the drive through and we were in and out in less than 5 minutes. Easy peasy. I'd recommend!

We were looking for a commercial loan in order to get a better rate and expand our current…read morebusiness. I was in Tipp City so I stopped in the GF Branch. (pre-covid19) I sat with Annette to find out what our options were. She was very distracted and bothered by the questions I had. Not sure of herself at all. She never followed through with anything we discussed. Well lucky for me, someone said to try Mutual Federal in Troy. We will be closing on a rather large loan with them. I will move all of our businesses to Mutual Federal.