They have helped me obtain great rates on several mortgages. For myself and my daughter. Great…read moreservice. I have been saving here for 60 YEARS. ALWAYS had great service. Not good service but Great service.

My family has had this bank since 1961. They are great! Very knowledgeable. Friendly. Always take…read morethat extra step for your security, helping you with anything. I moved out of state and still keep this bank.

Cashiers are nice but the middle managers are horrible. My son made an appointment and the employee…read moredidn't show up. He then made a second appointment and got a text to reschedule. The African American woman (I'd use her name if she wore a name tag) is rude and demeaning to customers. She locks the doors early every Saturday and closes the drive through early, showed her photos of the time stamp and she refused to listen or provide her name. I have banked with Chase for decades and I think it's time to move on.

Was waiting for 20minutes and I was complete ignored and then someone who seen me waiting for…read more20minutes asked if I needed help then went on to say they couldn't help me. What!? I waited 20 Minutes for nothing. Horrible. I rather go to another location who's willing to be helpful

My banking needs are relatively simple…read more I became exceedingly unhappy with the service and poor attitude that I was receiving from PNC. I had originally started as a MidAmerica (the Naper Boulevard branch) customer, was swept when National City took over and then finally PNC ("PREVIOUSLY National City" :-) came in. MidAmerica was a great local bank. In my last year with PNC, there were always unnecessary and surprise charges. It became very clear that PNC was not in business for the little guy, although I was a legacy customer from MidAmerica. Having switched banks before, I could see where this was going. So, last April, I marched myself over to Naperville Bank & Trust and set up an account with Loretta. Other than to write this review, I have not looked back. The on-line banking works well and on time. They even have mobile banking, but I have not availed myself of that. The locations are convenient. NB & T is tied into Wheaton Bank & Trust and Glen Ellyn Bank & Trust such that the local banking and ATM networks are huge and convenient. If I remember correctly, Naperville Bank & Trust customers NEVER pay to use an ATM in the U.S. If you are charged, then they reimburse you. Is that "crazy generous" or what? If you have had your fill of PNC or Chase or the other big banks and their shenanigans, then you might want to give Naperville Bank & Trust a try.

With the services that Chase is taking away from their customers, I have become angrier and angrier…read moreevery time I go into the bank. The bank cannot count my change and has now taken away human tellers in favor of a machine in my branch. When I passed a sign that indicated a bank would count my change, I knew I had to open an account at this bank. As soon as I walked into the bank, the atmosphere made me remember what customer service could be. I was warmly welcomed and greeted by the employees including Irma who set up my new account in a very painless way. The online system is not difficult at all. Those of us who are not the private client customers that Chase is courting need to smarten up and start to use community banks. I will be exploring the app, and I will be reporting back on that. Oh. At Naperville Bank & Trust I can use Apple Pay. Why would I need any other bank?

I have banked at this PNC bank location for a number of years now. They have always been friendly…read moreand helpful, with all my needs.

PNC has taken cost savings to a new level. No one was working the drive thru lanes. No tellers…read moreinside. Just the door security person and managers. Zero tellers. First bank I've been in that had no tellers on duty

All the employees from the bankers to the tellers are very professional, courteous and friendly…read more They acknowledge every person the walks in the center. If they know the name, they say the name if not they just welcome. Feels great. Keep up the great job.

I have done business with Bank of Am for over 40 yrs. I rarely go I to the bank. I use the mobile…read moreapp for everything. I have a unapproved transaction option on my account I have called bank for 2day and placed on hold go 0ver 30mins each time Or just disconnected. If you want a bank that appreciate your loyalty or you need help that cant not be handled through mobile banking. BANK OF AMERICA IS NOT your choice.

In 27 years of living in Lisle, I have conducted my banking business at the branch on Maple. Then,…read morethe floods of April hit and I had no choice but to go to the Main Street location. Walking in, it felt small. Granted, there were extra bodies from the Maple branch sitting all around trying to work, but I just felt closed in, low ceiling, dark because there are only windows in the front. Well, now they are under construction but open for business. Fortunately I was there while the workmen were at lunch, but it cannot be easy nor very pleasant for the customers or the employees. Did it need updating? Yes. Despite the mess, the teller was very pleasant and I was out in a matter of minutes. It will be interesting to see if they can make it any brighter.

This bank is a small family owned business harking back to the days of old fashioned banking. They…read morewill go out of their way to help you. We have been banking here since 1980 and I even got my mother to bank there after she had a hard time with her former bank. I would highly recommend them to anyone needing a bank in the area.

This location is getting ready to relocate so I wasn't too surprised that they were short staffed…read moreon a Saturday...however, when the young woman we were talking to called around to other branches to see if anyone could work with us, it took three tries to find a location that wasn't short!! She said that managers and bankers aren't usually there on the weekends...but since that's when the majority of your customers are going to have free time to come in, wouldn't it make sense to be available?

Friendly and my trusted bank. I love how I feel taken care at this branch. I enjoy their customer…read moreservices. They offer nice lollipops.

This is the closest branch to my home and I have been here many times. My problem is they take way…read moretoo much time to push out these products like mortgage rates and wanting me to schedule with investments bankers and wanting to enroll in this and that. Seriously... I don't have time for that. I came here for the simplest thing that could be done in 5 minutes and yet they take almost 20 to push out these products... very disappointing to say the least.

I have no issues with this branch. I stopped in to cash a check as it was convenient. There was…read moreno line, the teller was very sweet and professional, and I was in and out in a matter of minutes. Unlike others. I had no problem in the parking lot. Bank was clean and well lit. This is just how I like to conduct my banking business.

Coming into this branch is like visiting family. They care about you and your financial well being…read more Kevin and his team have helped me with administrative tasks in time crunches and advised me of sound financial strategies. Couldn't be more satisfied with the services I received from them. Thanks PNC at DG!

I would like to give special recognition to Nida Khan. She helped me with a technical difficulty…read morethat I was experiencing with doing a transaction while using my PNC iPhone App. It was not an easy fix, but Nida persevered in solving the problem. Thank you Nida and PNC Bank.