Wintrust makes banking difficult. They do not post rates…read moreonline/on their app/in physical banks/etc and instead request customers call daily to check current check/savings/CD/etc rates. When you call, you get put on hold. On top of that, rates are not competitive. They do not allow you to send/transfer more than 2k a day and 5k total a month to other accts (this includes both bank to bank transfer and Zelle transfer). If you want to manage more ah. 5k a month you are required to go into the bank between the hrs of 9am-5pm which is impossible for any normal working person. Simply makes it impossible to move money around. The mobile app is old age. The whole process of banking here makes it feel like 2010. Better off with an online bank with better customer service, higher rates, and ability to manage your money via transfers and reallocation of funds. Any other bank auto adjusts rates when they tick up so the customer receives the best rate they can while under their care.. not Wintrust. They only tick your rate down without notice and then you have to call over and over to learn about rate increases. The short stout blonde lady at the teller window is incredibly passive aggressive when asked for help. Seen it a million times. Not friendly at all. Bank elsewhere.

Because of my experience with Tiffiny, I love Community Bank of…read moreDowners Grove. I have been banking there for years Tiffiny made me feel so comfortable and welcome that I like them very much. We will be doing business for a long time.

This bank branch provided me one of the best customer service. They are very thorough and very…read morehelpful. Jeanine and Brian are awesome. It feels like the old banking ways when everyone knows everyone and willing to help the people in need especially in certain circumstances. Plus, free hand sanitizers! Kudos!

Always helpful and friendly. Never had any issues and enjoyed the people and service levels.read more

Friendly people always ready to go the extra mile to help, never had issues with this branch.read more

No different than a corporate mega bank. Loan approval is cookie cutter. I was rejected for an auto…read moreloan though I had substantial assets. I was approved at another credit union that understood the whole picture of my finances. Steer clear. DuPage Credit union is just Chase with a different name.

We are done with banks!! We are moving all our financial business to Dupage credit union. No fee…read morechecking and quick turn around on auto and personal loan applications. The moment we walked through the front door people were ready and happy to help us. We worked with Kelly Cleary. She was professional, efficient and kind. She helped us set up our accounts, banking app and bill pay and in no time we were back on the road and on our way home. We received emails and a follow up call the next morning.

All of the people here are very nice. Very easy to work with and after awhile have called me by…read morename. Very happy that we have an account here and if there ever has been an issue they have taken care of it for me. Love the coffee and treats and love how they give away pumpkins around Halloween to the kids. When I bring my Goldendoodle Mini into the lobby, they even have some dog treats for her. All around nice bank to be a customer.

Monday dec 15 2014- 9am whoever the 2 tellers are in the lobby were both rude to myself and the…read moreelderly lady next to me! Hate this place!

This branch location is great. As Tim said, its a very convenient location- no more driving out to…read moreGlen Ellyn! The staff who works here are all very friendly. I call them on the phone sometimes with questions regarding charges to my account, new PNC policies or rewards programs, etc. John usually answers the phone, and he always provides direct, clear answers. I have been a PNC customer for a long time; formerly I was with National City. PNC has never let me down, and I highly recommend banking with this bank and especially this branch. I have absolutely no complaints!

When they opened this PNC Bank about a year ago, I jumped for joy. It's very convenient to my home…read moreand to the mall, so it's a win-win situation! Woo hoo!! No more ATM fees for going to that...that other bank down the block!!! Then I went inside and interacted with their top-notch customer-service oriented tellers. Absolutely wonderful. They were definitely on their game, greeted you with a smile (or by name if you're a regular, like me), engaged in friendly conversation, and before you know it, your transaction is done and you step back outside into the real, cruel world. If only I could stay here and bask in their kindness and excellent customer service....

Very helpful and knowledgeable regarding banking needs and all the options available.read more

Came in regarding my business account teller took my information and told me to wait and he put me…read moreon a waiting. I was the only client at the time and I had to wait 16 minutes for anyone to help me but eventually nobody came up to me so I just stud up and walked away. Worst bank ever.

I didn't actually choose this bank - Iwas dragged here through a merger, ripped from a perfectly…read morefunctional financial institution and deposited into what feels like a garage full of loose wires, missing paperwork, and mysterious smoke. Think of it as banking through teleportation, except instead of emerging in the future, you materialize in a shed where someone lost the instruction manual back in 1998. From that moment on, it's been a masterclass in dysfunction

Professional, kind, and outstanding service. Give her a raise please! She has helped so many times…read moreand we are so appreciative of her help!

Had an issue with a money order I had deposited into my brokerage account. While the issuing…read moreinstitution was continuously horrific to work with, the people at Schwab made every effort to provide a cure for the issue. This is my first review of anything, ever. That's how much their support meant. Thanks to Kevin, specifically. This event occured back in February 2010 ,and his professionalism has stuck with me. Really appreciate it!

Every experience I have at this branch has been positive. I have been a long-time customer at this…read morelocation and Sarah Lubas at the front always goes the extra mile to help and make my experience as easy as possible. She is helpful, personable, and always knows how to resolve every situation. I highly recommend this establishment because of the high quality of service from people like her.