Chase Banker Tony provided me a satisfying service, every time I went make deposits he was always…read moresmiling and happy, we talked about LEGO, Transformers, and stuff that has been going on like the FIFA World Cup 2026. Such a kind soul who always makes me smile through out the day, Thank you, Tony for your excellent service.

On Wednesday, I made an appt for yesterday at 11:00 am with Cynthia Williams. I subsequently…read morerescheduled it to 1:30 pm. I was instructed to wait for their call in the multiple reminders sent to me. At 1:30 however no one called. This was a phone consult. They only provided the banker's contact. I called her after 3 min no one picked up so I left her a message at 1:33 pm. I did not hear back. i only heard back over an hour later. She explained she thought it was "in person" and she was the only agent in addition, she had "a lot of walk ins". etc. She also blamed me by saying "you stated it was to discuss a saving plan..". So? Was that why they dismissed my appt? if I indicated "new acct" and the amount such as several zeros would that motivate them to see me? Even if they thought it was "in person" and client no show. They were at their desk, why would people not answer the phone nor check message? None of their excuses make any sense. I took this appt seriously i changed appt when I did not think I could make it. I set asides my busy schedule to book a meeting to begin with. You know something, No manager called to apologize. No service evaluation sent to me. I have multiple products with them. Thìs is how they treat me.

Took my Mom and the pup on a day trip to 2nd and PCH for maybe some window shopping, lunch, really…read morejust to kill a day when we both realized and errand we forgot to run a bank errand. Luckily, we found this spot! So, my run here was literally, less than 2 minutes. Came in, gave my pin, got my funds, got out. It was quick. It was smooth. Teller was friendly. The whole place was clean. Why not the perfect rating? Good quick run. Loved the convenience. We went on with our day with less stress simply because this branch happened to be here. And so glad of it.

I've been a loyal customer of the 2nd and PCH Chase Branch since 2022, and my recent visit only…read moresolidified my decision to stay. From my initial experience with Dylan and Adam to my recent interaction with Steven and Greg, the service has consistently been exceptional. Dylan and Adam set the bar high with their personalized approach back in 2022. They took the time to educate me on the best accounts for my personal and business needs. Their quarterly check-ins and attentiveness whenever I needed assistance were invaluable and played a significant role in my decision to remain loyal to this bank. During my recent visit, Steven and Greg continued to uphold the standard of excellence set by Dylan and Adam. Steven provided insightful guidance and was very welcoming when I visited the branch. That kind of warmth and attention to detail made me feel like this branch gives that tride & true "white-glove" attention to detail type of service. Greg was professional, efficient, and attentive to my financial needs. Together, they ensured that I had a clear understanding of my account options and made informed decisions. Thanks to the outstanding service provided by Dylan, Adam, Steven, and Greg, I am confident in my choice to make the 2nd and PCH Chase Branch my go-to location for all my banking needs. I highly recommend this branch to anyone seeking personalized attention and expert guidance.

I had a wonderful experience today at City National Bank, Long Beach Marina with Daniel Navarro…read more His customer service is amazing and he was so helpful and wonderful to work with.

Love visiting my friends at the bank! They are very nice every time I cash my petty cash. Always…read moreenjoy the decorations.

Thank you to the girls at the this location for helping me and my husband 2 months ago get cash for…read morea vacation. We couldnt have done without your help. Sadly, I forgot their names but their desks were closets to the other door lol Friendly service, very clean building. I want to go here more often if they werent further then our normal bank location in Long Beach. Lol

This was a really nice Farmers & Merchants bank. Went to use the ATM machine outside. They have 2…read moreparking spots right in front specifically for using the ATM. There was nobody here when I came and I felt very safe here. Will definitely come again.

I've been banking with SchoolsFirst Federal Credit Union for over 12 years, and I can honestly say…read morethat the experience at Schools First and the bankers are the best! Vesna is by far the best banker I've ever had the pleasure of working with. She consistently handles my family's transactions with professionalism, care, and a genuine kindness that truly stands out. Vesna's customer service is simply the best -- she always makes us feel valued and appreciated. Her attention to detail and willingness to go above and beyond make every visit a positive experience. Everyone at the branch is lovely and I've never had a bad experience here! Thank you, Schools First!

At 4:54 pm on a balmy Tuesday 08/09/22, I walked into this branch # 0042 after parking behind the…read morebuilding. I've passed by this branch many times but would rarely go inside to see the teller, instead opting to use the scan to get into the door for the ATM. Having had good experiences at my SchoolFirst Branch in Huntington Beach and Fountain Valley, I knew this branch was not the exception. MARTIN, the teller 3290, warmly greeted me as I walked in, having no other patrons in front of me. Martin has the unique ability of asking how your day was, as he quietly carries out the transaction. His charismatic nature in holding a conversation and actually being genuinely excited in my life made me smile. I can tell when people are genuine and Martin was one of the best and should appropriately be commended. He made me feel better walking out of the branch than walking in! I don't know who trains these tellers but they are top-notched. After experiencing the horrendous experience of another bank that include stagecoaches on behalf of my dad, this is the exact opposite! As an educator, I feel like my time here is well spent.

I opened an account online on March 4th. And when calling to see when I would receive my debit card…read moreI was told that I had 2 accounts. So they closed the account that I didn't open, but put a freeze on the active account. Finally after going through a lot of b*******, I close the account on the 21st but they are now telling me that I won't receive my deposit back until June 9th. This is the worst experience that I've had opening a checking account in my 68 years of living!! Do not deal with this bank unless you want a lot of headaches!! I wish Yelp had a 0 rating.

Everyone here knows my name! I feel so welcome when I walk in. If they say they are going to…read morefollow up with something, they do!! What else can you ask for?

I've been with Sea Air FCU for over 40 years and would not bank with anyone else. You just can't…read morefind a financial institution that treats you like family any more like they have always done. I just trust them completely. Akimi and the loan department have given me the most helpful advice over the years and I can't thank them enough.

I have worked with Christy on numerous occasions for loans. She recently helped us get a car loan…read moreand made the process that would otherwise be stressful easy. She's knowledgeable and goes above and beyond to help you. I will continue doing all banking and loans through sea air.