Great customer service ! Addressed my problem with My watch…read more, fixed it and had me on my way in less than an hour! I highly recommend!

At first we weren't sure how the visit would go, we got checked in & somehow we 'fell off' the…read morelist. HOWEVER, the staff was AMAZING & got to us right away (where we would have been in line after others before us). The staff was VERY tech savvy - which I was delighted with as we had a tech issue with a brand new phone & had to exchange after only having the device about 1-hour & realizing it didn't have enough memory (uug, $50 re-stock fee, but that was my own fault!). Everyone in the shop was lovely, and I know they deal with ticked off customers all the time. They were super nice, funny & knew how to fix all our issues.

Don't waist your time with phone or account issues here. They'll just tell you call costumer…read moreservice.... They provide no help and won't help you call with their direct number to Verizon's costumer support. Don't waist you time nor gas...

I needed help with a recent purchase from a Verizon store, which got the names wrong on the account…read moreand did not delete a watch account. The folks at the College Road (near Sam's Club) were arrogant, snooty, and disrespectful, and referred me to customer service. The store was empty and the employees were gathered in a group playing on their phones. Unless you need a new phone, and have money to spend with them they don't want to see you. About a year ago, my 92 year old father wanted a new phone, and he was not capable of traveling, so I went to this store with his power of attorney, his driver's license, and his account information. They would not give me a phone for him, and insisted I bring him to the store. They made up some BS policy. If you want to deal with arrogant, empty headed children, whom just want to hang out and get paid, go visit that store. When you buy something from them, no matter what they tell you other than handing you the phone - they will not do it and will lie to your face. I plan on taking my 9 phone account to T-Mobile as soon as I can!

I go to Payless Wireless multiple times a year because as you know, IPhone screes break like every…read more3 months well if you are me at least they do lol. The first time I went I could tell this place was special the owner Bryan is supper chill, easy to talk to, and if you are lucky he will bring his two amazing dogs with him to work. Which by the way are the most best behaved dogs on this planet lol and super sweet. Bryan is so patient with what ever you need help with. He has basically taught me everything I need to know about my IPhone in 10 minutes. If you need a new phone or a phone fixed this is the best place to go in Wilmington. 100% recommended PS: I'm pretty sure they do it all like also fix laptops, computers TVs etc..

By far the best cellphone repair store in wilmington…read more Defiantly the best prices and the fastest service. And if they can't fix it, you don't pay!!

Quick response to email. Came out on house call to replace a phone screen same morning.read more

Iphone 11 screen repair. Quick, fast, conveniet. Came to surf city on a Thursday with short…read morenotice.

I couldn't be happier with the service. I thought I'd cracked one of the lenses on my iPhone 16…read moreProMax and that I'd need to shell out big bucks for it to be fixed. The very courteous technician quickly diagnosed that it was only the screen protector on the lens, not the lens itself that was cracked. He replaced efficiently and just a few minutes later I was on my way home! Give that man a raise! He was handling a long line of customers, fixing items quickly, and doing it all with kindness! Highly recommend!

Outstanding experience! Joe was extremely helpful and fixed my clogged charging port and even…read morecleaned my phone. Very professional service at a very reasonable price. Highly recommend.

My son broke the screen to my iPad mini so I decided to try this place out based on the reviews…read more Everything was great at first but home button was placed back in properly and not the buttons are all stuck and the screen turns off all the time. My iPad is ruined and barely works as before and all I wanted was the screen fixed now nothing works correctly.

They repaired multiple phones for me and offered a 15% discount…read more But they split the discount and applied 5% to each phone, which, of course, results in a 5% discount on the total.

Called them today about a problem I was having with my computer connecting to the internet at work…read more Told me what to do to fix the problem. They could have come to the office and charged us but they kindly told me how to fix the problem. This is the kind of business I gladly recommend - more interested in helping the customer than collecting money.

Best service!! Helped us out with the existing surround sound system when we moved into our new…read morehome. Even walked us through tech issues over the phone after our service call. Will definitely use them again. Highly recommend!!