I visited Zurchers on 4/22 to pick up a few items while on crutches, and I wanted to recognize an…read moreoutstanding associate, Kayla. From the moment I walked in, she made a point to warmly welcome me and went out of her way to assist. She insisted on walking the store with me, helped carry my items, and even brought everything out to my car. Kayla created a truly exceptional guest experience during my visit. She was the only associate who acknowledged me and stepped in to help, and her kindness and initiative made a lasting impression.

If an item cannot be returned, make it clear. I tried to return an item on the 50% off sale rack…read morewith a receipt one day after purchasing it and they said it could not be returned. They said they "forgot" to tell me sale items were not returnable. It's not listed on the receipt or store return policy. Laurie is the store manager. I will not be shopping here again.

We arrived to pick up a suit for a Quinceañera only for the lady to tell us that she didnt have the…read moresuit on her. Mind you I put $50 in deposit beforehand to confirm that I'd be buying the suit. She sold it to someone else and tried selling us another suit for over $350. Then she tried putting the blame on us about being late, but it's not our fault, she was suppose to keep that suit for when I arrived, then when we looked at her notebook that had my contact info she said she tried calling me, but...she didnt. I never received a call from her at all. To sum it all up, she tried scamming us and blaming us for not having come earlier, I wouldnt recommend her.

If I could give it a 0 star I would..they lie about the time they'll be back from their break and…read morefor me that's so unprofessional

Needed a piñata for my son's Birthday and this place was perfect. They made custom colors for me…read morefor no extra charge and didn't it quickly. I was a bit worried that the piñata would only last for a few swings but it lasted for 50+ swings, adults included. I was very impressed all around.

I called this store to try to find out if they had pinata's in the theme of my son's upcoming…read morebirthday party and the person that answered the phone could barely even speak English. Incredibly annoying. I will not even bother to go to this store.

Serena was beyond unpleasant. She was rude, cutting me off from speaking, and being very snippy…read morewith me when I was placing my order. Today is my wedding and I notified older of this and she still made the decision to be disrespectful and nasty. Terrible customer service of all days.

Geez, so I went in to the party store with ten minutes to spare, immediately got in line, crawled…read moreup to the front. I didn't know exactly what type of balloons I wanted off the top of my head, so I told the cashier that she could help the next person in line 1st while I hurried and picked a balloon. So then I asked, " do I just come back to you? " And she told me no and that I had to get back in line again. I looked over and the line was even longer than it was the first time I stood in it. So I left...

I am a long time customer of Knott and Spool, there Ribbon Sets are gorgeous and never…read moredisappoint.... but thier customer service is Top Notch as well! I made a last minute order on a Friday afternoon and called, Marisa was able to help get it shipped out that day for me to get it in time! thank you Knot and Spool!

Have wanted to go for years but scheduling hadn't worked out. It is a paradise for ribbon lovers! I…read moregot the cutest wreath and the kind young lady made a beautiful bow and used all the ribbons I chose to hang from it. Any ribbon, different colors, textures and patterns you've ever thought of are available. They also have a lot of other nice things in their shop but the wreath was my goal. Packed it very nicely and it continued with me on my vacation.

Favorite new gift shop in the Sugarhouse neighborhood or scaling right out of it. Private parking…read morelot, easy to get in and out!! There's a glass house, make sure you go to this one instead of that one, not totally sure what the other one is. But I know what this one is & I know you will NOT want to miss it!! The use of space is impeccable and I love my new tea maker and my compass keychain! Chelsea the owner is so sweet & hip to the jive. You won't be bored of exciting and neat jewelry and gifts to look at!

The Glass Hall is the epitome of unique! From the most stunning one of a kind jewelry from around…read morethe world -- to the most perfect gifts for every occasion that your loved ones (and you) will love. The employees have a passion for what they do and are just as unique as Glass Hall itself and I love that

I was able to get a good deal on an animatronic Halloween item for a good price during an after…read moreHalloween sale. The sales people were very helpful and the store was clean and organized.

What happened to Zurchers? They used to have all colors and sizes of ribbon for wrapping presents…read morein which all one had to do was slide a portion and make a beautiful bow and ribbon. I guess now I have to learn how to make bows . The girls working there are very sweet.