The passport worker lied and claimed they don't do appointments. Made us go to another location…read morewith 2 small children.

Always busy with a line. I'm an eBayer and come in with packages ready to just drop of which is…read morenot an option here. Staff are typically nice but obviously stressed to the point of often being curt. I can also own my bias, but I was asked to purchase an entire roll of tape, after waiting in line for 20m and being told that I had to cover the entire label with tape prior to sending to avoid water damage. Save yourself if you've pre-paid packages, and go to the big lot over on Twin Rivers where you can drop and go.

Literly can't deliver shit to a simple address yall couldn't deliver a baby with a detailed…read moreinstruction pamphlet

i'll have a package out for delivery at 8am and it will say it will be delivered by 8pm , well our…read moremail carrior is to lazy to deliver . she brings the regular mail but dosn't bother to bring the packages and then it will say mis-sent . but she sits in her van for an hour on her phone but won't bring my package.. this happens all the time and it's getting old .. these businesses go out of their way to provide fast shipping and delivery but these usps workers could care less about it.. s.terrace ave. west columbus, oh, 43204 . sad but true.. she needs to stay off of her phone while working and do her job ..

This is the worst customer service I have ever experienced. My address was not in the system and it…read moretook 2 months to finally receive mail. Then the carrier would not deliver it because he said there were no numbers inside the mail box. Even though I had one. Almost every time I have a scheduled delivery it gets postponed another day.

Don't let package sit for days at the regional facilities, update times better, deliver earlier in…read morethe day since I am on a main road.

One representative assisting people, and she was doing passports so everybody that was trying to do…read moresomething with the mail was not assisted. We've been here for an hour. This is the worst post office.

We've usually had a smooth experience here, though recently, one of the workers was fighting with…read moreanother one in the back room over a phone number, which was awkward.

I dropped off a package on Friday. Watched for it to begin transit and it never showed as scanned…read more I waited thinking it was a fluke. Then Wednesday I went to the USPS location again to inquire, only to be informed that some employees were not scanning packages at all! Now my package is "lost and likely stolen" by the same people who work at the USPS! Whomever took the star blanket I spent hours creating, I just hexxed the remaining threads. May you receive ten-fold back the trouble you cause! I hope you obtain the fleas of a thousand camels!

Comically bad. The other reviews already covered it all. Pack snacks, water, a book, change of…read moreclothes. You will wait in a long, slow line at all times. Self serve machine will be out of service most of the time. There will be one employee working at all times.

Had to ring a bell to get service. Not the most efficient service, but loved that there was a…read moreprivate parking lot in this neighborhood post office. Lots of rolls of tape for patrons to use. Counter totally behind plexiglass. You have to place packages in a cubicle that had a Sally Port...interesting! While waiting, I noticed there was a wallet left there which I turned into the agent who finally assisted me. Didn't appreciate the employee was on the phone the whole time. Luckily not much foot traffic and got my package mailed. Cool that there was an old school scale sitting on the counter for patron's use.

Called repeatedly throughout business hours-- no answer…read more Visited at 2:45 to pick up a package they were refusing to deliver for some reason. No one in the office. Sign on the door that they're "on lunch" until 4:00. Clerk was reasonably friendly when I returned after 4:00. Maybe a staffing issue?

Beautiful Post Office! I love that they are open later than the the other Post Offices…read more Very nice and helpful USPS clerks.

Very friendly staff here. It's too bad my first experience here came off a little bit weird on them…read morebecause it was right when I moved to my home and I was very nervous that the post office lost my wall mount for my TV. Now thinking back to that, I think how silly that I was and I could have approached that situation a little differently back then. Today I learned how nice the post office staff here are and want to help you with your mail. I was just trying to mail out my wedding slideshow for my in-laws today and they were so helpful because I didn't know that the package I selected would have cost so much just to send to Cincinnati. Instead of choosing priority mail, the post office worker had me go with first class which end up costing less than the price priority was costing to send out the CD. I am so happy I came here today and can't wait for my in-laws to open up their package on Wednesday! I know they will be so happy to see our slideshow from my wedding. It will just brighten their day!:)

There was a time when I would have given this office 5 stars, but no longer. I spent $7.80 to have…read morea package sent to me from MO. I had to return the package to the same address and they charged me $13.70. The claimed that 2 day delivery was the only option available. Sounds like bs to me.

Fiance came to drop off a package. Seemed like there was only one worker there but there were no…read moreother clients there either and it was close to closing time.

Went today to pick up something I had to sign for, so this is a review for that but also for our…read moremail service in general. The facility is clean and in good shape, fairly large for a neighborhood post office, plenty of parking, big self-serve areas inside. Two people at the three counters today, I only waited a few minutes, and the staff were friendly and helpful. The pickup process was fairly easy. Got a note in the mail explaining what was coming, where it was from, and the options. Had to show ID and sign, and verify address, etc. As for overall service, it has had its ups and downs but mainly been good. We signed up for emails telling us what's coming, and they are usually accurate. A year or two ago we had a long stretch when they were not- we wouldn't get mail for several days then got everything they saved up, apparently. But before that, and for the last year or so, the emails have been pretty accurate and deliveries come almost every day. I think they were shortstaffed and went through a lot of carriers. When we moved in it was the same person for years, and here lately it's the same guy. I think that helps, them and us.

I hate this post office . They constantly loose your mail . They constantly put mail in wrong mail…read morebox . They constantly give you the wrong keys . The lady in charge is rude . She always has a snappy attitude and you have no choice but to keep going up there and talking to her because your desperation to get your mail . I currently have multiple missing packages . I've had mail carriers lie and say they will look around and help me find them and that happens sometimes and sometimes they don't help you . The rude lady in charge lied said she'd use her personal car drive to our address and help us locate our mail and I waited almost an hour by that mail box she never showed up . I have no idea what I'm supposed to do about my mail if I'll ever get my mail back or not . All I know is this post office is ghetto and they don't respect the people coming in there looking for mail . And I have no choice but to deal with coming here every time my mail missing . The rude lady that works there also, gas lights you she will lie and say people who have worked there never worked there . They don't train these mail carriers properly at all . Every time you expect a package you better pray it gets there . Only person who can make sure you get your mail is Jesus Christ because they don't care about you or your mail . I'm a keep praying and hoping I get my mail . This is causing my extreme anxiety and stress and finally loss dealing with this post office .