Encountered the most unprofessional postal carrier today. She refused to let me get my mail even…read morethough i had a key to my box, my name was on the label inside the box and i had a photo ID. I live in lakeside at the sanctuary apartments. We have centralized mail pick up. The female postal worker had every mailbox open. She was on her earbuds on a personal call. When she refused my access i asked for her name to make a complaint about her. She refused stating "I don't care. I don't give a f---". When i left without my mail I snapped a photo of the situation. She saw me taking the photo and flipped me off.

I have been to this location probably 5-6 times in the last year. Usually it's a terrible…read moreexperience with the workers behind the counter. They are usually mean and rude. Today was the first day I had a great experience, the lady behind the counter was really nice and helpful.

Good experience here. Had to wait in line a bit but there were two employees working the counter…read more This is not my usual post office but I was out running errands and needed to drop off some cards. This branch is located at 1822 Henderson Rd and sits back off the road in a strip mall. Plenty of parking, and easy in and out. There was a line but it only took under 10 mins and it is the holiday with everyone mailing packages. There were two employees working the counter and were working at a good pace. The employee I worked with was friendly and courteous and checked a couple of cards for weight for me as extra postage was required. No issues here at all, good service, and friendly employees.

I dropped off a package on Friday. Watched for it to begin transit and it never showed as scanned…read more I waited thinking it was a fluke. Then Wednesday I went to the USPS location again to inquire, only to be informed that some employees were not scanning packages at all! Now my package is "lost and likely stolen" by the same people who work at the USPS! Whomever took the star blanket I spent hours creating, I just hexxed the remaining threads. May you receive ten-fold back the trouble you cause! I hope you obtain the fleas of a thousand camels!

This is a very busy post office at times. I have always had good service when getting stamps and…read moremailing items. A good portion of their regular staff have retired recently so keep that in mind when visiting. The staff now are mostly new. We were all new once right? A hobby of mine requires a lot of stamps specifically as opposed to just postage. I find that their selection is pretty well stocked.

Poor on customer service! In cases that need resolution they don't effectively troubleshoot…read moreproblems! They seem only to be able to handle the basic day to day postage operations - front desk employees are only helpful in so much as you only request simple tasks such as mailing packages and putting postage on items. They don't very effectively troubleshoot customer problems or concerns - and problems seem to be many. Powell mail carriers FREQUENTLY misplace mail (either in wrong boxes or just plain laziness ... apparently "lost in the sauce" of boredom and so don't take time to be careful ... I don't know? But it's frustrating just how frequently this USPS branch is messing up). In this day and age of high tech shipping and delivery services these people have not kept pace with the population growth of the area. They are constantly chasing their tails and don't seem to care about improving their process. Even the simple procedure of placing holds on mail becomes problematic nearly every time I request holds - either the mail carrier doesn't follow through or the office doesn't effectively communicate with carriers. I do hope the Powell Post Master reads this and works on a more efficient and effective shipping and delivery system. Granted a few mistakes are going to happen and that's understandable, but on a very frequent daily basis there should not be the volume of issues that plague this branch.

Lady at the front desk said I had to buy tape for my shipping label. When she had a whole roll I…read morefront of her, tried to sell me tape for like $5. So I walked out, horrible customer service. All the other times they help tape the shipping label

The literal worse the day I went there was a guy outside opening the door for people and you would…read moresay thank you to him and he'll give you the meanest look. Don't even get me started on the stuff. They were literally the worst. They would always try to get smart with you if you don't understand something

We've usually had a smooth experience here, though recently, one of the workers was fighting with…read moreanother one in the back room over a phone number, which was awkward.

One representative assisting people, and she was doing passports so everybody that was trying to do…read moresomething with the mail was not assisted. We've been here for an hour. This is the worst post office.

I stopped in with a couple of pieces of mail that need to be weighed. They offer self service for…read morethat, but there was no line at the desk and the friendly employee greeted me and asked if she could assist. She was courteous and efficient, making the process easy. They had a card display and some other familiar options - envelopes, stamps, etc - for sale too. There is a good sized lot out front.

I come to this Post Office several times a week & have never had a bad experience. Workers are busy…read moredoing their job, but are always friendly. If there is a line to wait in - it moves pretty quickly. Thank You!!

Went today to pick up something I had to sign for, so this is a review for that but also for our…read moremail service in general. The facility is clean and in good shape, fairly large for a neighborhood post office, plenty of parking, big self-serve areas inside. Two people at the three counters today, I only waited a few minutes, and the staff were friendly and helpful. The pickup process was fairly easy. Got a note in the mail explaining what was coming, where it was from, and the options. Had to show ID and sign, and verify address, etc. As for overall service, it has had its ups and downs but mainly been good. We signed up for emails telling us what's coming, and they are usually accurate. A year or two ago we had a long stretch when they were not- we wouldn't get mail for several days then got everything they saved up, apparently. But before that, and for the last year or so, the emails have been pretty accurate and deliveries come almost every day. I think they were shortstaffed and went through a lot of carriers. When we moved in it was the same person for years, and here lately it's the same guy. I think that helps, them and us.

I hate this post office . They constantly loose your mail . They constantly put mail in wrong mail…read morebox . They constantly give you the wrong keys . The lady in charge is rude . She always has a snappy attitude and you have no choice but to keep going up there and talking to her because your desperation to get your mail . I currently have multiple missing packages . I've had mail carriers lie and say they will look around and help me find them and that happens sometimes and sometimes they don't help you . The rude lady in charge lied said she'd use her personal car drive to our address and help us locate our mail and I waited almost an hour by that mail box she never showed up . I have no idea what I'm supposed to do about my mail if I'll ever get my mail back or not . All I know is this post office is ghetto and they don't respect the people coming in there looking for mail . And I have no choice but to deal with coming here every time my mail missing . The rude lady that works there also, gas lights you she will lie and say people who have worked there never worked there . They don't train these mail carriers properly at all . Every time you expect a package you better pray it gets there . Only person who can make sure you get your mail is Jesus Christ because they don't care about you or your mail . I'm a keep praying and hoping I get my mail . This is causing my extreme anxiety and stress and finally loss dealing with this post office .

So, they are running out of their own packing supplies here, so you'll definitely want to get your…read moreown before shipping anything.

I dropped off my son's Nintendo switch. Nintendo gave me instructions on how to package it. I…read moreshared the info with the employee. I thought we'd package it together but he said he'd do it later. I paid, got my receipts and left. Then I got an email and call from Nintendo and they said an empty package arrived to them. Nintendo is investigating for theft. So either the employee stole my son's switch or they packaged it up and it was stolen in route to Nintendo. Luckily Nintendo is going to replace the switch and I'm filling a claim with ups and reporting the store. My son is attached to his stuff. And even though he's getting a new one, he's upset because he just wants his stuff. I really really don't like thieves. I'm not accusing this store but it didn't feel right not seeing my sons switch packaged up. I should have demanded to see them package it because now I have no idea if it was ever in the box. At least if I saw them package it up I'd know it wasnt someone at the store who stole it. Nintendo told me they received a perfectly packaged unopened box with nothing in it but padding. Overall we got a bad deal from this store and I'll never go back accept to file my claim. If I could give no stars then I would. We are so disappointed. I took my son with me to use the whole experience as a teachable moment and the only teachable moment I have now is that people steal and you have to protect yourself.

Literly can't deliver shit to a simple address yall couldn't deliver a baby with a detailed…read moreinstruction pamphlet

i'll have a package out for delivery at 8am and it will say it will be delivered by 8pm , well our…read moremail carrior is to lazy to deliver . she brings the regular mail but dosn't bother to bring the packages and then it will say mis-sent . but she sits in her van for an hour on her phone but won't bring my package.. this happens all the time and it's getting old .. these businesses go out of their way to provide fast shipping and delivery but these usps workers could care less about it.. s.terrace ave. west columbus, oh, 43204 . sad but true.. she needs to stay off of her phone while working and do her job ..