"Discover downtown Franklin"... says the sign coming into this Southampton County town. There's…read morenot a whole lot to explore... this plain, long brick post office is down at the end of Main Street in this sleepy country town known for its agricultural production. We came by on a Saturday and nearly all the businesses along Main were closed, some were vacant, others seemingly abandoned. The post office though serves the community with a rather large building and plenty of parking. Open Monday-Friday 8:30-12:30, 1:30-5:00. Saturday 10:00-12:00. No passport service here, but M.O., greeting cards and burial flags are offered.

Had a gift card that was supposed to be delivered 3 days ago. Showed on informed delivery but was…read morenever delivered. Checked our camera and the mail carrier never stopped by that day. We've since had more mail scanned and delivered. So the only conclusion I can come to, is that someone at the post office, stole it. Tried calling them and the phone just endlessly rings. No one will ever answer.

Going to the post office has always been simple. Buying post stamps and shipping off items have…read morebeen my go-to at this location. For this visit, we needed to get a collection of stamps. Sophia usually handled that arena by mostly ordering online, but we were running short so I was given the task to pick some up. It was right after I got off work so I stopped by on the way home. Foot traffic was very minimal which resulted in no wait at all. I actually stood in line for no longer than 15 seconds. As stated earlier, it was for buying a book of stamps. To my surprise, the cost for the book was over $14. Back when I used to ship items off by mail, stamps cost under $10. It's crazy to see the prices go up each year. Unfortunately, we have to accept the changes and move on. Besides the price increase, the transaction went smooth as usual. I know this location will always come in handy for yours truly. Till next time :)

The lady that works at this post office is ridiculous. I 100% understand you close at 5. I was…read morereturning 2 separate things, had my packing slips printed out, I just needed to put them in 2 little bubble wrap packages and then give them to her. I showed up at 4:45 because that's when I could get there. This lady was yelling at me the WHOLE time complaining that "I showed up right before they close" I grabbed the 2 bubble wrap packages I needed and went to put the items in there (hadnt even been there 1 minute) and she yelled "I'll do it" and grabbed the stuff out of my hands even though she had no idea which package went with which packing slip. I got irritated and told her she needs to give me a minute, good thing I checked because she had the wrong package with the wrong slip. She complained the whole time talking about "Everyone shows up right before I close, I'm sick of this I need to get off work on time, don't you want to get off work on time, management needs to change the hours we need to close at 4:30 because you guys are ridiculous showing up before we close, I can't do this" blah blah blah. I get it she wanted to go home. But I was hurrying, and would've been done in 2 seconds but her complaining and yelling made everything take even longer. People showed up after me with packages that literally just needed to be scanned, and she turned them down and closed the door, it wasn't even 5 yet. If you hate it that much, get a different job. Dont berate customers for dropping off packages when you work at the damn post office.

This is the worst post office I've ever experienced. They're the laziest delivery people I've ever…read moreseen. Find any small excuse to find something not deliverable when the house is extremely deliverable they just have to get out of their truck, but they're too lazy go into the lobby and they lie to your face and say you have nothing when you have tracking information on your phone that shows that it's there you have to show them the tracking just to get your items that they say are not there

The folks from Suffolk may suffer a bit because of this busy post office. This branch located on…read moreMain Street running through 460, serves a rather populated area for a larger city like Suffolk, and because of that, the customer service can be lacking at times. Oftentimes the mailing centers are empty or low on supplies. But if you just need stamps or to mail a package, you can skip the lengthy lines and use the convenient self serve kiosk! That's what I do! This P.O. stretches down the block with a brick facade on one side and glass panels on the other. Dropping off mail is a breeze with the half circle one way entry. The hours are from M-F 8:30-5:00, closing for lunch between 12:30-1:30. Saturday shorter hours 10:00-12:00. No passport services at this location.

Simply put: I mailed a package with no issues. A smiling face assisted me…read more I would note my GPS took me to the employee entrance. The actual entrance on from the Boulevard.

Friendly and fast, especially during the holiday season...read more

Dropped items off and they never were tracked and disappeared. I feel either this office or where…read morethey send it too in Richmond are thieves. One of my packages will be delivered but the other one won't be? They are thieves

Very poorly managed location!! STILL super long lines that move so slow because only 1 very slow…read moreworker!!! Not sure WHY! We always end up driving further to the N. Boundary location because they have better customer service there and faster service and shorter (or no) line.

Super clean post office! Well stocked and offers a greeting card kiosk, plenty of mailing supplies,…read moreand a variety of stamps! The service was slow, but it was a busy Friday. Located in a strip mall, the plain facade is nothing to "write home about". They have passport service here so that's a plus! The hours are M-F 8:15-4:30. Not open on Saturday? Really? Lightfoot P.O. might have some folks p.o.ed!

I always come to this post office. The staff are friendly and helpful. The one close to me is…read moreawful so I travel to this one.

Although this small post office is in a trailer, the postal clerk, Art, was as nice as can be,…read morehence the 4 stars! He was so helpful and personable! Inside is nice and tidy. Cute display of local school kids coloring a post office scene! Yes, not all heroes wear capes is their motto! The bulletin board had local news, happenings, events, business cards and the like. Post office boxes available and one mailbox outside. Next door is a building that used to house the old post office, but now the place is run down. Hours M-F 9:30-12:00, 1:00-4:30, Saturday 9:00-12:00

They do not answer there phone It says they will give you to…read morean operator and it rings a bunch of times and then hangs up on you.

hi I think the Main office for Williamsburg va is great Mr Stepen was wonderfulread more

They refuse to answer the phone. Terrible service. If this was not a government agency they would…read morebe put out of business.

Usally they are pretty good with stuff but lately they haven't seemed to of care as much. They…read morenever answer the phone, are a bit rude when you ask them questions. Idk if you have a quick drop off they're good but otherwise they are mediocre

While the FEW employees at this location are fairly helpful, the location is incredibly…read moreunderstaffed for the city it is servicing. Also, as with most USPS locations, the facility is beyond outdated. Also, I witnessed employees physically reaching over the counter and selecting the Top rating when the screen is prompted to customers. Even after being refused a refund, I asked to speak with the lead employee, and that never happened. Avoid this specific location at ALL costs, as it is a trash location, and blatantly robbed me.

Had appointment scheduled for Saturday morning. There was a worn sign posted that walk-ins and…read morepassport appointments had been cancelled for the day. Truth -- they do not support Saturday appointments at this location! We had signed up for email and text updates for this appointment, and received NEITHER! Sign COULD have stated that Saturday appointments were not supported, but did not. As we were in the process of scheduling for another Saturday, which the site allows, and yet the facility does NOT. Glad we waited around to inquire about the details. Huge waste of time (as you need to schedule 4 weeks in advance) and energy. Very poor communication skills.