Except whenever they're understaffed, this USPS location has always been a good location for…read morecompetent and friendly service. I've successfully used this location for the last two decades or more, and have been generally pleased.

Very kind and professional helpful took in consideration that this was all knew to us with…read morerelocation of living.

Over the years, I've received courteous and fairly efficient service from this U.S. Postal Service…read morelocation. I'm glad that it remains open, as it provides a convenient location for the surrounding rural area.

They are open very few hours and do not deliver the mail for the slightest inclement weather.read more

Don't like the layout. From the parking lot to the postal workers you're walking maybe 4 minutes…read more Which is a long walk just to send mail. The layout is a downfall.

I've had packages be opened up and parts taken out of them. I've had some lost and never delivered…read morefrom this distribution center. Somebody needs to send a camera that uploads to a computer system and takes a picture of the person that's doing this. They are criminals here.

This is a nicely convenient, little post office, that's actually located on the north side of U.S…read more Highway 70, just west of Shell Lake, Arkansas. The operating hours are limited, but that's typically the case for the smaller facilities.

I love this location. Crowded or not, I always am in and out in now time. The workers are super…read morefriendly. I always have great parking and I have never had an issue with my packages being delivered. They are always helpful and answers questions whenever I need assistance. They have plenty of free boxes in stock and they are FREE (well the ones that I use)!! Cool Location.

A post office isn't normally a place I'd write a review on, but I just had to after I encountered…read morethe most helpful person I've ever encountered in a post office. Unfortunately, I didn't get her name, but with me and all of her customers, she was friendly, cordial, and went above and beyond. Nice to see, particularly in a governmental institution/business. Also, it smelt good in there. Odd, I know, but nonetheless. If only the price to send a small package or even a piece of paper wasn't so outrageous...

I've generally received good service from this U.S. Postal Service office. Sometimes in the mail…read moredrop off box's drive lane, drivers will lallygag, causing delays. Turning on bright headlights, or a light tap on the car horn, quickly resolves distracted driving by others.

The female clerk who works here is incredibly helpful, as well as warm and friendly…read more I really like taking care of my postage needs at such a customer friendly location. This location in particularly convenient, as it's along a secondary highway. I recommend this post office, and plan on returning again.

Except for sometimes fairly long lines due to staffing shortages, this post office offers fairly…read moregood service. The employees have always been respectful and helpful each time that I've interacted with them. Now, calling their phone number isn't the best way to communicate with them. Customers really need to speak with a clerk face-to-face in order to obtain real assistance. They honor most reasonable requests, and work to find a solution to issues.

They lost my baby's passport application, never sent it in, and have made it impossible to get a…read morerefund and provide no solution

Do not know her name. She stayed late one night to look for…read morea package I sent through the mail. I just know that she was worried about that package until she came back to work. At 840 am, the same post office worker called me at home. I was almost in tears. She looked around that post office for 2 days and found that "special" package I mailed to my 90 year old mom from Washington state. Thank you so, so much!

If I had the option, I wouldn't give ANY stars after Saturday's interaction (or lack thereof) with…read morethis Olive Branch, MS. Post Office! I understand that they couldn't send out their carriers with the ice/snow on our streets this past week - and I don't have a problem with that. But the lack of communication, miscommunication, and failure to have the window open during the posted hours is irreprehensible, rude, and irresponsible. When I arrived at 11:50 AM, Saturday, January 31, 2026, the service window was closed, even though the posted Saturday hours was listed as 10:00 AM to 12:30 PM. There was 6 people in line in front of the service door and they informed me that they were trying to pick up their mail/packages as well. The lady at the front of the line (and 1 of the other gentlemen in line) informed the rest of us that they had called ahead and were told that as long as they arrived prior to 4:00 PM and had identification that showed their Olive Branch address they could retrieve their mail/packages. The lady at the front of the line would occasionally knock on the door and ring the buzzer on an alternating basis trying to get one of the ladies in the back (that we COULD SEE AND HEAR through the mail slots) to come to the door and allow us to receive our mail/packages or let us know how to go about doing so (or when). After approximately 15 to 30 minutes of knocking on the door, ringing the buzzer, and pleading with the staff through the mail slots, one of the ladies finally come to the door and spoke to the woman at the front of the line basically telling her that she didn't have the authority to hand out mail to us. The lady at the front of the line informed her that she had called ahead and were told that as long as they arrived prior to 4:00 PM and had identification that showed their Olive Branch address they could retrieve their mail/packages. The USPS employee then told her she would have to check with a supervisor on the matter and that she would come back to let us know - in the 45+ minutes that I was in line she never returned to the door to do so, even though after about 10 minutes we resumed knocking on the door, ringing the buzzer, and pleading with the staff through the mail slots. No further communication from anyone in the back and no sign hung on the door or window stating whether or not we had any options. While I was there, we had people leave and others join us in line for the same reason - to pick up our mail/packages, but we never had less than 4 waiting in line. If any of the USPS employees had come out and talked to us or hung up a sign on the door stating they were currently unable to retrieve any mail or packages at that time (and if the person or persons that had been called earlier told customers the same message), I think all of us would have gone on about our day and followed up on this on Monday. Some of us might not have liked it (especially those that had called ahead and been told to come on in), but I think we would have understood and moved on instead of standing around wasting our time. Very unprofessional in my humble opinion.

The customer service here is pleasant and reasonably efficient. The lobby area is open 24/7. It's…read morea good place to buy postage stamps, and avoid the crowds of some of the larger USPS facilities.