Hello, I want to share my experience with Nova West Energy. While I was in the market to add a…read moresolar system to work alongside my existing one, I interviewed about seven different companies. I took my time researching, reading reviews, evaluating customer service, and even checking the Better Business Bureau. After all of that, I narrowed it down to two companies, Nova Energy and another local company in Fresno.Ultimately, I chose the other company because they hold a roofing license as well. This was very important to me due to a previous bad experience with SolarCity damaging my roof and not fixing it. I ended up fixing it out of pocket. That being said, Nova Energy truly stood out. Justin took the time to thoroughly educate me and presented a very well-designed system tailored to my needs. Honestly, I would have gone with them if it weren't for my prior experience and specific concerns. What impressed me most is that they genuinely care about their customers. Even knowing I was comparing multiple companies, they were patient, transparent, and focused on making sure I understood exactly what I needed for my home. Even after I told Justin I had decided to go with another company, he still took the time to make sure I was fully informed. He reviewed key details with me such as solar panel quality, system performance stats, degradation rates, and the difference between kW and kWh, just to ensure I was making the best decision for my home. That level of professionalism and integrity really stood out. In today's world, many companies treat business as just a transaction, sell a product and move on. Nova Energy is different. They take the time to understand your needs, educate you, and guide you without pressure. Their approach is honest, professional, and customer centered. Their pricing is very competitive, and they don't try to oversell. Instead, they explain your actual energy usage and make sure you don't overproduce unnecessarily. That level of integrity is rare. They also have excellent reviews, offer a strong 25-year roof warranty, and clearly stand behind their work. Even though they didn't end up installing my system, I believe my hesitation around roofing, despite them having a 25 roofing policy, was more related to my previous negative experience and my need for extra reassurance. If anything, if you are in the market for a solar system, I strongly recommend giving Justin a call. He is honest in his evaluation, does not try to oversell, and takes the time to answer every question you may have.

No rating I needed a company who does solar panels for swimming pools installation, and repair and…read morethey don't. What I'm upset with is being giving that as a recommendation when I specifically said I need a company that does solar heating for swimming pools.

Recently got my solar panels installed at my home. David, a sales representative was super helpful…read moreand assisted me through the beginning stages of the solar install process. Once it was time to put the solar on the house, the guys who came out did a great job installing my solar and were able to finish the install by the time I got home. There was an issue with the electrical box (unknown exactly the issue). I called the solar team and they sent someone to my house within an hour of speaking with me. Ivy and Tony where two solar/electrical technicians that left a memorable impression with me by their outstanding professionalism and customer care.

I received an alert on May 20, 2025 from mySolarEdge that my panels were not producing any solar…read more Upon inspection, I discovered that my panels had not been producing solar since March. When I called mySolarEdge to ask why I did not get consistent notifications, they said it was because the installer, Solar Negotiators, had put themselves as the "owner admin" and receive the notifications. They also informed me that these notifications are free as they are part of the app. I called Solar negotiators back and I was informed that they do get notifications from mySolarEdge. They initially stated that it was my responsibility to inform them of when my solar panels are not working so that they can repair it. However, when I reminded them that I do not even get notifications from my app because they are the owner admin, they admitted that they do receive notifications for my system and that they would normally catch it and reach out to me to repair it. They also stated that they have been busy over the Spring and therefore had not been able to address the issue in a timely manner. They advised me to send them a tru-up bill in order to receive reimbursement. I reached out to a representative on June 4th and provided them with my tru-up bill. However, they would not provide me with any updates or status changes unless I prompted them with emails. Finally, after my fifth prompt, I received an email from a customer representative informing me that I was responsible for notifying them of any loss of power and they would not be able to reimburse me at this time. This is completely different than what I was told on the phone previously. I believe this company was using misinformation and delayed responses in order to not address my issue. In addition, I was never informed that they had control over my account, which I believe is a tactic to force me to either consider paying an additional cost for their monitoring app, "Know Tru-up", or risk not get reimbursed when my system loses power without my knowledge. Edit: Cindy, the Chief Administrative Officer, did reach out to me and was very pleasant in trying to help me. She reached out to Solaredge and was also informed by them that Solar Negotiators did have full administrative access and that they could grant it to me. She attempted to work with making that change but nothing has occurred in the past two weeks. My review still stands but I do appreciate leadership taking accountability and trying to remedy the situation.

I purchased my solar from Solar Negotiators in the Spring of 2021, and had my solar set for…read morequarterly cleaning with Solar Maintenance Pros after about a year. Having the panels cleaned regularly has had a great impact on how much solar power I generate. They are friendly, efficient, and reliable. A great value overall.

This is the second time in a row that Solar Maintenance Pros has failed to show up to clean my…read moresolar panels. To be honest, I haven't been happy with this company for quite some time. Even when they do show up, several panels are often missed, and I have to bring them to their attention. In addition, they have broken several roof tiles in the past and had to replace them. The people performing the actual cleaning are usually young adults (kids, in my book) who seem to lack basic customer service skills when I communicate what needs to be done. Today, when I called to ask whether they were still coming for my scheduled cleaning, the customer service representative asked, "Did you receive an email confirming that we were actually coming? All appointments are scheduled as tentative." That's not how appointments are supposed to work. If you schedule an appointment, you show up. If you can't make it, you notify the customer. According to their system, customers are apparently expected to assume the company will not come unless they receive additional confirmation. That approach is completely backward and unacceptable. Needless to say, I will be looking for another company to maintain my solar panels.

WOW!!! I read all the reviews and all I see is all 1 star reviews…read more I must be the only lucky person who is actually VERY happy with the service I received. My sales representative was John Callahan (716 361-6600) jcallahan@californiarenewableenergy.org John very clearly explained to me how the whole idea works. I ordered the solar and it was installed. Installed without me paying 1 penny mind you. It's been working great ever since. My payment for the system is $15 a month! Next year it will go up to around $130. My PG&E is $10.00 a month. I am saving a bundle. So far this year I accumulated close to $500 coming back for the extra electricity sold TO PG&E. Oh, yeah and I am getting back around $7500 from the government come tax time. I can keep that money, or pay down my loan and have less than $100 paayment each month. So, what's the deal with all these 1 star reviews?? Perhaps you should CALL JOHN and you will have the same service I received. (When the system was up and running John came by with a bottle of Champagne.

They've been to my house three times in the past six months, ignoring my posted No Soliciting sign…read more(which is illegal). They imply they have a relationship with PG&E and want to look at my meter and check out my PG&E bill. No official ID, just young guys in brown polo shirts, with a guy waiting for them in a beat up car down the street. Super shady, especially reading about the people they've scammed with solar loans. Don't open your door to them.

I had a great experience getting my solar panels installed with Solar Sesame. I would recommend…read moreeveryone to get their solar installed from solar sesame. Manan, clearly walked me thru the all the different types micro inverters to make decision faster and move forward with the installation.

From the owner: Ready to Power Your Home, Your Way? SolarSesame is here to make your solar journey effortless. With…read moreour commitment to quality and customer satisfaction, you can trust us to deliver a system that: 1. Uses top-tier brands like Tesla, Enphase, and Qcells. 2. Offers a 12-month payment holiday with our PPA plan. 3. Comes with a production guarantee to ensure optimal performance. 4. Offers flexible financing options to fit your budget. 5. Simplifies the process by handling tax credits and rebates. 6. Provides prompt support with a 24-hour response guarantee. 7. Protects your home with $3 million in insurance coverage. 8. Is installed by our expert in-house team. 9. Includes annual inspections and cleaning for peak performance. 10. Is backed by a 25-year labor warranty. Let’s make your home more sustainable and save you money. Contact us today for a free consultation!

Words truly fail to aptly convey the excellence, integrity, value, high craftsmanship and…read morecreativity Jason Batman and his team brought to our difficult, highly customized solar installation on a 100 year old property. Our family has been a victim of PG&E's expensive and unethical practices for years, and the approach to this install was very important to us. Jason is a true master of his craft, bringing intelligence, creative insight, and remarkable integrity to every aspect of his work. He generously put up with my highly analytic and data driven approach to the install plan, sourced our Tesla batteries and panels at far, far below market value (beating out numerous competitors by a truly considerable margin), refused to charge more than his quote even when unexpected costs arose, and offered transparent, excellent planning and communication every step of the way. Jason and his installation team produced an aesthetically clean, 20 panel array befitting our historic home, integrated our new array with our existing one in a difficult and customized way requiring thousands of feet of wiring/conduit, and achieved a commercial grade, quality install of 2 Tesla Powerwall 3 batteries that have now fully liberated us from PG&E grid dependence. As Jason himself predicted, in just 2.5 weeks, our new system has exported 700 kwh to the grid, and imported 0 kwh. We are now fully in control of our power, and no longer at the mercy of PG&E, now, or in the future. Financially, this is utterly lifechanging for our family. So, for anyone considering Sunrun, or other companies, do not move forward until you have given Jason Batman and Power Pro's Electric and Solar a chance first. They will easily beat out competitor pricing by a large margin, and produce a system of truly remarkable craftsman quality. I cannot recommend Jason and his team highly enough, and our family owes Jason and his team a tremendous debt of gratitude.

Jason was fast to respond when I had an issue getting my solar online after my installer went…read morebankrupt. He came out, identified the problem, and set expectations about timeline and cost. He was very communicative about the process and allowed me to be involved to see what was happening, and how he fixed it. I would recommend Jason and Power Pros for any solar issues you may have. He got us up and working fast and reasonably priced.

I believe Sun Solar is an excellent company. I originally bought a system through them when they…read moresold SunPower (prior to the manufacturer going out of business). I called in recently for special support and to add-on an Entrust IQ Meter Collar and Entrust IQ Combiner. The gentleman I worked with was very kind, very knowledgeable, and was willing to go the extra mile to help me work through a more complicated scenario. I appreciate his time and going the extra mile for me.

Very happy with the process. Easy installation and great customer service. I have access to monitor…read moremy system and they made sure all my questions were answered. Highly Recommended

We had wanted to add solar to our home in Palm Springs for quite some time, but the cost always…read moreseemed out of reach. That changed when our neighbour installed solar and suggested we speak with Supreme Solar. I gave them a call, and shortly after, Dave Dickinson returned my message. From the very first conversation, Dave was incredibly patient and took the time to walk us through his ideas for our home. His proposal included not only the solar system but also an upgraded electrical panel, an EV charging station, and a new roof. Because we rent our home out, making sure everything was done properly and efficiently was very important to us. Dave brought Mohamed Kastiro into the discussions, and Mohamed provided detailed drawings showing the proposed panel layout. We made a few tweaks along the way, and at no point did we ever feel like we were bothering them. In fact, the entire team made us feel welcome and supported throughout the process. The installation itself was fantastic. Every step of the project was clearly communicated, timelines were respected, and when the crew said they would arrive at a certain time, they did. That level of reliability is rare these days. We also have to mention Samantha Lee in the office. Sam was amazing--always following up, keeping us informed, and making sure everything stayed on track. We are currently awaiting final approval from Southern California Edison, and as of today's update, everything appears to be in order. Our neighbours were so impressed with the process and the installation that they have now contracted Supreme Solar to complete the same project for their home. If you are considering solar, do yourself a favour and contact Supreme Solar. On a scale of 1 to 10, they are an 11.

The team at Supreme Solar are phenomenal. They're friendly, honest, organized, and well priced! I…read moremoved into a home where solar was installed by a company no longer in business. Matt at Supreme helped fix all of my solar panel issues with great attention and knowledge! Follow up maintenance services and cleanings have been easy to schedule and done right! I wouldn't go anywhere else for my Solar needs.