DON'T WASTE YOUR MONEY! VERY RUDE!!!! I was super excited for my husband and I to go here and have a 90min couples massage after seeing a Groupon. I called U Spa and they asked me not to purchase the Groupon and that they'd honor it. I received a confirmation and was good. I noticed that there was a 30% off promo code for Groupon so I called and asked if they'd honor the 30% off or I could purchase the Groupon. I was told they could do $108 but the Groupon would've given me $101.50. He told me no and that I could go next door. I asked if he was cancelling my reservation and he said yes and hung up on me. I tried to call back with no success. They ignored calls and then it eventually went straight to voicemail. I then receive a text message saying they didn't understand and that they will not accept my reservation. So i tried to explain through text and they said they were canceling my reservation out of bad faith. I informed them that I would be writing a review about my experience with them to alert other customer of their pore business management. He text back and said "they don't like guests like me" and to not use discriminatory language." I was simply asking for them to honor the price or I could purchase the Groupon. No mean words or anything from my side. I felt very offended and mistreated. I do not recommend for anyone to give their money to this company. They clearly don't deserve it because they don't care about their clients. read more

U Spa - Day Spas Near Me - Las Vegas, Nevada

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Came to Las Vegas last minute. As we drove in, I called to inquire on a couples massage I seen on Groupon. They accommodates us for the next day. We arrived 15 minutes early and they took us in early. The 90 minute massage we had included aromatherapy oils, back s tub and hot stones. We had great massages and left their feeling very relaxed. Highly recommend. read more

U Spa - Couples massage room. - Day Spas Near Me - Las Vegas, Nevada

This is the best massage place in town!!!! Great service. Sandy is my favorite. She knows what shes doing and very strong. Ill definitely will go here everytime read more

My husband and I came in for a couples massage and it was excellent. The spa accommodated us on short notice and the facilities were clean and with a relaxing atmosphere. The staff were very professional and welcoming. The massage itself was excellent. We had the 90 massage that included hot rocks. The massage was what you would expect at a high end spa, for a much more reasonable price. I highly recommend! Thank you from Gabriel and Jodi read more

Best Massage ever!!!!Got the 90 min for $90.. great price. Great massage!!! Would def be back next time I'm in Vegas!!!

My friend and I were looking for a last minute massage before heading out of town and U Spa fit us in right away! All of the staff were so kind and attentive and made us feel so comfortable and relaxed. We had Peter and Iyla and we were so happy with their service! They checked in with us to make sure pressure was good and that we were comfortable, I even dozed off a bit. Perfect way to end our Vegas trip, we will be back next time!! read more

Me and my hubby got a couples massage here. It was great! They are very accommodating, friendly and not pushy to what package you should get. We definitely recommend this place vs to ones we've gone before. The masseuse here don't just rub you, they actually massage you and make sure you're comfortable with the pressure. We will definitely come back. read more

I did enjoy my massage. The gal who worked on me was good, the place was clean and relaxing and they were able to accommodate my large group. The only thing I did not like is the "expected" tips. One person in our group tipped $7 for her $49 service. The masseuse handed back the cash -stating it was not enough. Which really upset my friend! So she kept her cash and left- and then followed her out to the car demanding a larger tip! Many in the group were tip shamed if they did not tip $20 or more for a $49 service! It's a gratuity not a fee! Just beware if you're not a big tipper because things can get ugly! read more

I had to leave five minutes into the massage. The gentleman masseuse kept sitting on my table next to my feet, then hips, then right next to my face. I mean his ass near my literal ear. Wild! Once l got dressed to leave I walk outside to the gentleman standing by the exit just pointing to the signs that there is no refund. Weird weird it almost seemed like at first the guy didn't understand he wasn't supposed to sit on the table near my face. . . Just unhygienic and gross, read more

Had a great experience with Couples Massage for 90 minutes. Worth every penny & the tip!! The place is very clean and welcoming. Once in your massage area the amenities are standard and comfortable. We will be back!! read more

I visited U Spa on Father's Day because my son treat three of us for massage treatment. It was a great hot stone massage and I felt refreshing again. I will definitely visit them again. read more

We had a reservation for two weeks, and then they texted me, and canceled the day of. Come to find out, they don't serve Groupon customers on the weekends. So, not only was the scheduling horrible, but their integrity leaves a lot to be desired (they lied, and said they were closed). We got a refund through Groupon, but we will never arrange anything with this establishment ever again. read more

Been here several times. Always very easy to get immediate service. It's very quiet and clean. Massages are great. Owner is very friendly and grateful for repeat business. Great value. Highly recommend. read more

Great customer service sandy was super nice and accommodating. Clean relaxing experience.

My wife and I visited U Spa while in LV for the Pac12 football championship game. We would return! The team was friendly, professional, and the massages were great. The location is incredibly clean. Thank you! read more

With the job that I have my body comes with a lot of aches and pains I had my first massage here and it was very relaxing, the massage is for sure a full body massage. For my first visit here it was amazing ! I was surprised that i even had my feet massaged too ! I strongly recommend and I'll for sure be coming back ! read more

The massage therapist was great. Clean, quite and nice atmosphere. Left a $25 tip and the guy at the front desk says, No, that's for hour long you tip $40. I paused for a second and he points at the suggested tip sign and says that's for hour long you tip minimum of $40. I changed it but I'm in service and get weekly massages and have always tipped $25 which my usual therapist is always grateful for so it was a bit of a shock to be tip shamed read more

Always top tier service! Leave floating on a cloud of comfort don't waste your time no where else this is the place for a great massage

We found this spa 5 years ago and loved it and still do. Very relaxing and amazing massage! Will defiantly come back again! I called on Sunday for a Tuesday morning appointment and was texted a few times with reminders. read more

We came in from out of town and we tried to look for a place for a massage. U Spa was able to accommodate us immediately. Me and a friend both got the 60 min massage. We were in heaven for a much needed day of relaxation and destressing. Sandy and Wendy provided great service and they were very attentive. They asked if the pressure was good, where they needed to focus the massage on and just made sure we were comfortable. They also did hot stone massage service, which was so nice! The place was clean and provided for a very relaxing ambiance, with tranquil music and lighting. I highly recommend this place and when we are in Vegas again we will definitely visit U Spa again! They did a great job! read more

Walked in to check out the services offered. Was promptly greeted at the front by the kindest lady. She suggested we call in advance to make sure they were available at our preferred time. Called the next day and was able to schedule an appointment immediately. My daughter and I enjoyed 60 min body massages. Peter was amazing! My muscles are very tense and he worked them out, so that I felt fully relaxed afterward. Very polite, respectful, professional, and effective services. Would highly recommend! read more

What an Amazing Experience! My friend and I received a 90 min massage with hot stones and a facial and it was Incredible, and they accommodated us last minute. The staff (Sandy, Peter and Wendy) were Excellent and so very Friendly!!! We could not ask for a better experience. We will definitely be returning when we are back in the area. This is a must next time you are in Vegas!!! read more

We buy a groupon call to make appointment. First thing he says is "you are ready buy groupon?" I told him yes and he tells me they don't except groupon on Saturday or Sunday. Maybe they should note that on their Groupon. We will never visit this establishment. read more

The worst massage I've ever had by far. Left feeling worse than when I came. And I am someone who has lived every massage I've ever gotten, including ones from my 10 year old cousins. Beyond terrible. There no way the person who gave me a massage had any training. It was so bad, I got up and left early. Also, I was told on the phone that I would pay $40 and charged $50. read more

I was not happy at all. They ask you what kind of massage you want. I said light tissue because it's been a min since I had a massage. But through my whole massage I had to keep reminding the person that did my massage that I wanted light tissue.. When she did my head it hurt like hell, and told her to be gentle. It felt like she was just poking at my head and my neck. To top it off when I was done. They asked if I left tip. Not even giving me a chance to choose how much to leave in tip. The guy say you leave 15. I was like wtf. I was going to leave 10 because I didn't want to be rude, even though it wasn't what I wanted. but they have a sign saying we have to leave tip. and 1% was the lowest. I wouldn't recommend it at all. I would never go back again. read more

So wonderful. Awesome massage. We are at Mandalay and came here. So worth it. I would highly recommend

Amazing service! Clean and the best massage you can get in town. They won't disappoint.

Amazing experience. Super nice people. Massage was great with the back scrub. I was relaxed after my massage

The massage for me was only ok, not enough pressure, felt parts were somewhat neglected (shoulders, upper arms, back of neck/head, hand, etc) and she seemed to mostly use her elbow or arm to give massage, and they left the room a lot for towels etc. I once wondered a couple of times... is she coming back soon? Is my stuff safe? It was. They did come back. My husband said his massage was great. The ambiance was great and staff friendly. Cubical spaced nicely, place clean and relaxing. I had called to book and it seemed price kept changing (or it was a language barrier). We indicated we wanted couples massage, deep tissue he stated for us to pay there no Groupon (135$). When you arrive, you pay first and cash only. That was troubling as there is no inquiry for past injuries or preferences. Know they line up for tips after and you'll feel like a jerk if it's not good. I don't recommend this place myself since I went to Avalon Day Spa (used Groupon) in Sept and it was just better for me (pricing, pressure, safety form, etc). read more

Great full body massage and felt so much better afterwards. Staff was very kind and would definitely go again.

We've been coming here for almost 3 years and they never dissapoint! They always take good care of us and make sure that we got a good massage!! They always go above and beyond for their customers! Big thanks to the U Spa team keep up the great work! read more

Terrible experience, I wish I could give this less than one star. They ask for money up front so they can give you a half assed massage only to explain that you came for what you paid for. The lady was the complete opposite of a professional. Had no clue what she was doing. Her name was "Lilly" she went from not applying any pressure at all to going hard enough to hurt any part of the body. Absolutely zero technique or any ability to help me. I left feeling worse than when I came in!!!! 0.5/20 read more

Very disappointing. Was asked to pay in advance... that is a red flag! NEVER pay in advance for a service like this. Now we know why... The actual massage was awesome and very reasonably priced, however, the ambiance and people seemed...sketch! Should have read reviews before booking read more

The 90 massage with Alex was amazing! I didn't realize how many knots I had in my shoulder and back, and how tight my body was. His goal was to make sure I left feeling rejuvenated and repaired. I left feeling relaxed and tension free. The staff is friendly and the establishment is clean. The cost was $80 which is affordable compared to the massage therapy at the hotels. I'd come back regularly if I lived in the area, and as a visitor. read more

Came here with friends this morning and it wasn't packed at all. Definitely would recommend this place if you need a great massage. Whenever I'm back in the the area. I forgot who I got but he did great! read more

They were amazing and so very kind! Loved my massage sandy was such a bright light and so funny! And they gave me a gift after!

I was taken care of by Sandy. Overall, probably the best massage I've ever had. Included back walk, deep tissue massage, hot stones. Constantly asked if pressure was ok. Even included some components of Thai massage with joint stretching, although I'm not an expert. Very clean and relaxing environment, relaxing background music and reasonable pricing. Overall highly recommended. Might be a coincidence but it seems as though Groupon customers tend to leave the worst reviews. Coupon customers not being the greatest customers? Wow, what a surprise! read more

Great massage experience, my friend and I bought the couple's massage for fun. I'd just flown in from out of town and I had a tension headache. The massage was very relaxing but I do wish I had chosen just the hot stone massage so I could request focusing on my head, neck and shoulders but that's my own fault and does not affect the rating. The couple's massage included a foot soak and a back scrub, reminiscent of Korean body scrubs if you're familiar. They do stretch your legs... for romantic limberness maybe but it felt great. My massage therapist was an older gentleman so if you are shy or anything you may want to request a female. The front desk guy tonight was very friendly, we made an appt last minute and ran late to that appt and he was so friendly and understanding. I'm docking one star because the massage therapists wait in the lobby after you come out to see how much you tip/wait for their cash tip. After such a lovely experience it makes the whole thing uncomfortable and awkward. Please hand your clients an envelope for tip or wait until they leave if you want to know how well they tipped. read more

U SPA is a great clean environment. Locals spa i really enjoy going time and time again. I have all co workers going now and they agree . U SPA is a must try for anyone looking to go to consistent service. Clean environment and a relaxing night out. They do offer couples massage and specials . read more

I laid in the massage room for over 20 minutes waiting for the Masseuse, she finally came in then took a 10 minute call. Her taking phone calls or texting happened multiple times during the massage. Then when I left I still have her a $15 dollar tip on a $65 dollar massage. She starts yelling at me and demanding a tip of $20. Never again read more