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    uBreakiFix by Asurion

    3.6 (17 reviews)
    Closed • 10:00 am - 7:00 pm
    Updated 3 months ago

    Services - uBreakiFix by Asurion

    Data recovery

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    2 years ago

    A lady named Terra was awesome, she was very helpful and my device was fixed on no time.

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    UBreakiFix

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    5 years ago

    This place is a joke: make an appt & quote a price only to increase upon arrival & pickup

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    UBreakiFix

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    7 years ago

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    Steve C.

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    1 year ago

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    UBreakiFix

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    6 years ago

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    3 years ago

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    4 years ago

    Helpful 1
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    7 years ago

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    Steve C.

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    6 years ago

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    4 years ago

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    7 years ago

    Brought my son's iPhone in for a new battery. Done in an hour! So far so good! Nice guys!

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    Steve C.

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    6 years ago

    Really fast. Looks and works like it is new out of the box. Friendly service. Highly recommend them.

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    7 years ago

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    Steve C.

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    6 years ago

    Wonderful staff, and overall great people. Thank you for handling my battery problem. I will be back for any other issues with my phone.

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    6 years ago

    Good customer service, was able to repair my cracked screen on my iPhone XS Max in an hour. Good price too!

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    7 years ago

    Super quick. Did not have an appointment but had me in and out in 20 min. Phone works perfect and looks new again. Thank you!!!

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    Review Highlights - uBreakiFix by Asurion

    “This was my first time here and I needed a new battery for my IPhone and the young man there took care of it and gave me some tips.”

    Mentioned in 2 reviews

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    King Wireless & Phone Repair

    King Wireless & Phone Repair

    (27 reviews)

    $$

    I rarely leave negative reviews, but my experience was extremely disappointing…read more I brought my hard drive in for data recovery and was initially told it would only take a short time. Instead, the process dragged on for months. During that time, I had to constantly reach out for updates because I was almost never contacted first. Between text messages and more than 20 phone calls, I was repeatedly given new completion dates that were never met. Almost every conversation ended with another reason for the delay--whether it was recovery errors, replacement chips, syncing devices, transfer issues, emergency closures, waiting on parts, or being told it would be finished "tomorrow," "in a few hours," or "in a couple more days." Unfortunately, those promises kept getting pushed back. I understand that data recovery is complex and that unexpected problems can happen. My frustration isn't that the recovery was difficult--it's the lack of honest communication and realistic expectations. If the job was going to take months, I would have appreciated being told that from the beginning instead of repeatedly hearing that it was almost finished. I spent months following up through texts and over 20 phone calls, often being told I'd receive a callback that never came. I even rearranged my schedule multiple times to pick up the drive, only to find out it still wasn't ready. Based on my experience, I cannot recommend this business. If you decide to use them, be prepared for significant delays and make sure you get realistic timelines before leaving your equipment with them.

    Needed replacement battery for iPhone, had it replaced. Satisfied with results, everyone courteous…read moreand professional. Would use again .

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (16 reviews)

    $$

    Went in to get my iPhone screen replaced, they gave me 2 options: 1. a $300 apple screen 2. a $170…read more"aftermarket screen" ( this is all i was told, no in depth description on the pros and cons of each screen framed it like they gave the exact same result) Once they replaced my screen, there were INSTANTLY issues. My Face ID did not work, My screen was sticking out of my phone, and the camera quality was TERRIBLE. I had to go in and have the issues replaced, which I'll admit they did fix 1 of the 3 problems. However, the screen was still subpar to any apple screen. Once my screen broke again, I wasn't too upset because I had a "Warranty" BUT when i went in for them to fulfill said warranty they said "there's nothing we can do if you broke it" So what exactly is this "WARRANTY"? Only applies when UBREAKIFIX didn't fix it correctly ? Terrible service. For anyone reading, Go somewhere else where they can actually explain what's wrong with your phone and the different ways of going about it.

    ubreakiFix sucks. Dropped off my business/work laptop due to it having a virus about 2 1/2 weeks…read moreago. Was told by Korey it'd be ready in 3 days. So in effect my business would be shut down for 3 days. When I dropped it off Korey asked me for my password 3x's. He Wrote it down and told me he was adding to my profile notes on my customer profile. Came by 4 days later and Korey gave some excuse bout why it wasn't ready. Told me by "Monday". Called Monday, got another excuse. Went over this past weekend and was told by Korey the reason the laptop hadn't been fixed or worked on was because he couldn't get into it cause he didn't know or have the password. Said he called me several times to get the password but got no response/answer when he called. The guy is a liar, irresponsible, lacks initiative, and probably a procrastinator. He needs to stop gaming in the back room on UbreakiFix's dime and do the job he's being paid for. Got my laptop back and my money back. DON'T take your electronics to this ubreakiFix store in Pasadena, Tx. They'll waste your time & cost you money. Oh, and did I say they SUCKED??

    uBreakiFix by Asurion - mobilephonerepair - Updated September 2026

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