Broke my headphone connection off inside my Macbook like a dope. Called up the shop here and they got me in that morning. Richard helped me out, took the computer to the back, and had me out the door in under 10 minutes. Great people, great service, would definitely use them again if I have another tech catastrophe. read more

100% don't recommend and don't waste your time at this place! They had my computer for 3 weeks, never called and give me updates (which said they were) and got no work done within 3 weeks. Paid $65 for a diagnostic what a waste of money, for a company to tell me they haven't found anything about my laptop. they refused to give me a refund. read more

Stopped in because my charging port on my iPhone 14 wasn't charging properly. Everett got my phone back up and running in no time. I am grateful for his assistance! read more

Liza was very knowledgeable and was able to do wonders in getting my phone back to perfect condition in a very timely manner with the very upmost respect and excellent Customer Service. read more

Kept computer 11 days. Never called with updates as they said they would. I had to call them and was told something different based on who I talked to. Told they called which they never did, and computer had same problem it was brought in for when I brought it home. read more

I've used uBreakiFix for my Mac and, thanks to Cooper and Richard, I've been graciously served! There are very few places in the area that work on Apple products. Best Buy was horrible and I will never go back there. Thank goodness for these 2 guys! Not only do I get the repair I need, but they stand by their work. The only reason I didn't give 5 stars was because the other team members who don't understand Apple products caused a delay and were uncommunicative. read more

They fixed my galaxy front and rear screen. Fast and super friendly. They did it in just two hours. The guy there is so nice and helps you with every step of the way. I definitely recommend them and will be coming back here. read more

I had great experience at this store. The employee staff very nice and I take care of his stuff very well. read more

uBreakiFix by Asurion - IT Services & Computer Repair Near Me - Brooksville, Florida

My iPhone 7+ told me that the battery needed to be replaced because it was at 72% capacity, the phone couldn't hold a charge for more than a few hours, and it was so hot that I had to remove the case. I phoned ahead and UBreakiFix was precise about the cost $75 and the time: 2 hours. I went there to drill them about data safety and directly asked for a promise that no-one would steal my bank account password, or PayPal or eBay or ApplePay or credit cards - and they gave me that guarantee. So I had the repair done and the phone is like new. Now I can use it for another year or 2 and then upgrade. No wonder they are so busy. read more

On my first trip here I had no issues. They fixed my broken screen in under 2 hours and had my phone running smooth when I got it back. My second, and last visit my phone had another cracked screen. I had to pay an additional $100 to have the back glass fixed also... No problem. Two hours later I get my phone back. It looks good, it works ok. By the next day I have found out that they corrupted my SD card or swapped it out with another card... (it cost me over 12K pics on that card, most were backed up but not all). To top that off the battery, which used to last me almost all day now last about two hours! Not happy. When I called and asked about the card issue I was told I signed for the phone, nothing they can do. I will find another place for phone repair. read more

Great service! They were unable to repair my phone. The problem was deep inside and would have cost more than the price of a new phone even if it could be fixed at all. No charge for the diagnostic examination. Good guys. Very talented. They have helped me a few times before. Trustworthy. I have recommended them to several friends. I am quite satisfied what these people do! read more

I had an issue with my Iphone's charging port. I couldn't charge it anymore and I figured the whole charging port needed to be replaced. The tech at this location took one look at my phone, said "it just needs to be cleaned out" and took it to the back. There, he cleaned it for 5 minutes and handed it back to me. "No charge" he said. This is a reputable business that doesn't try to screw anyone over. Most other businesses would charge you an arm and a leg for the cleaning and lie about it being a bigger issue. This speaks volumes about their integrity. Highly recommend! read more

I needed help with my macbook and a very knowledgable young man named Owen waited on me. He not only looked extensively at my laptop but tried something I had not thought to try and it worked. He took time, was patient with me helped me to understand what he did and why he did it. When he finished I asked how much I owed him and he said "nothing". I guess since he didn't "fix" anything I owed nothing! What a concept, he took his time and was of great assistance to me and "no charge"!!! I will definitely be going back there when necessary because actually I've been there before and was always pleased with whoever waited on me each time! read more

Great same day service parts are in stock no waiting. Prices were lower than competitors and excellent location with super friendly staff. I broke they fixed it. read more

Shattered my screen at work almost completely to the point where I thought I was going to have to buy a whole new phone! Thankful that I called them first and they even gave me a quote for a reasonable price rather than ship to the manufacturer and wait 10x longer. They brought my phone back to life and did a great job! read more

Please do not go here. I brought a phone I was trading in for an upgrade here (in order to get the full trade in value) and the repair they did was so bad. Thankfully I wasn't keeping the phone so it wasn't something I had to really worry about but it is an absolute shame that I spent $100 to replace a screen that wasn't even put on correctly. If I planned on keeping the phone you best believe I would have 100% fought for a refund. The screen was physically in one piece but the color under the glass was really messed up it looked so bad. Obviously they were aware they botched the repair and felt comfortable charging me $100 for it anyway. Absolutely unacceptable. If you need your screen fixed consider going somewhere else if you want it done right. read more

My husband constantly breaks his screen and uBreakiFix always takes care of me. Everyone is super friendly and they always have my repair done the same day! read more

Excellent work with the customers I took many things in to be diagnosed if they had any problems. They were very Honest with me I am broke down what the problems were with each computer I brought in to be diagnosed. I will definitely go there again and tell anybody I know that needs something fixed to take their items there read more

They were the most reasonable priced around to fix my iPad screen, however when I picked it back up there was more broken on it. They fixed it & made it right, but it should have never been returned to me like it was. They had to keep the tablet for an additional night. read more

I sent my son's Xbox to have the hdmi port fix. A week later after no communication and calling corporate it's finally ready to be picked up to find out the had no hdmi ports in stock so they just took the other port out and moved it over. Brought it home and it doesn't connect to the tv , successfully connected it to a different tv to find out it over heats and the fan spins so loud it shuts off and there are now green Pixels all over the screen whatever that is. So I sent it back and they started it was fixed picked it up and still does the same thing. This Xbox that was just fine and had absolutely no issues its now destroyed by this company and will probably never work again. I called corporate and disputed a claim that has now taken a week and I still have no answers and now my bank statement shows they charged me twice which I had to call my bank and notify them of this. After I all of this and lack of communication and issues I have filled a claim today with the BBB. read more

Brought grandson's ipad to be repaired. When i picked it up and brought it to car it was not working. they were closed. Called sunday to inform them that ipad was not working. They replaced the wrong part. Owner would not refund my monies. $200 lost. be aware of this. second time item was not repaired. i will never go back to this merchant. read more