Update: I now have taken the phone and new screen into Gadget Doctors and let them look at it. They…read moresaid they don't have the Loca Glue to glue the new screen on, or Ultraviolet light to cure it. They just replace the whole front of the phone. That is why they charge $55 flat rate.

This selfish person destroyed a device that had my military pictures from Iraq. He did not…read moreapologize and did not care one bit. Find yourself a business that won't destroy your device.

Bring an over the road truck driver, time is very important. Whether on the road for work or at…read morehome, time is of the utmost importance. My phone is for business 90% of the time. Load information, business emails/calls and hours of service are all done via my phone. While cleaning my truck, my phone fell out of my pocket and the screen shattered. Luckily, the touch screen was still functional. After a quick internet search and call, I was on my way to Battery Joe. Made it to the store at 1800, one hour before closing. My phone a done being repaired my 1900. Fast, professional and competent staff. Plus, very reasonable repair cost. Thanks for great experience. Highly recommended !

This is Thursday a little after 2pm. I went to Battery Joe . I needed two batteries for my car…read morekeys. On the door it a sign said Temporary Store Hours. Monday- Friday 8:04 - 6:04 and then it said the weekend hours. No was there . Doors locked and lights were off. No sign saying anything about lunch or why they're closed. Another woman drove up as I was leaving . That was two sales they missed. Yes I was ticked because I went out of my way to go there, but not again.

I needed a fix on my iPhone they knocked it out best pricing in Lubbock by 30-40$ give them a go…read morejust in time for trade in promos do att

i came in because my phone screen was cracked. Or so I thought! The gentleman that greeted me…read morelistened to my problem, looked at my phone and said I think it is just the screen saver. He removed the screen saver and handed me back my phone. How awesome was that! No charge. Thank you For your help! I will be back if I run into any other issues!

Tristan did a great job. He was very quick and efficient in his work. He is very knowledgeable on…read morewhat he is talking about and will help you find the ideal solution.

Terrible experience with Battery Joe. After 30 days, my order had still not shipped. No way to…read morefollow up via phone - no answer to phone calls despite multiple attempts. No answers to emails to customer support listed on the website. I ended up cancelling the order through my credit card company.

The price to replace the battery in store was exactly the price that they quoted over the phone…read more It only took them 30 minutes to do the work and the clerk went out of his way to help me find a specific dash mount. Overall great experience and I highly recommend them for anyone needing cell phone repair.

I went here because of a display issue, a week and a half later I am paying 200 more than I paid…read morethem to fix my display once again because their cheap materials made the issue worse the second time around. Should have known this would happen after how addiment the guy was about their no refund policy.

"Easy to work with and helps you grow your business. They help me with promotional items and…read morepersonal Christmas gifts!"

From the owner: Welcome to our Headquarters…read more Serving our community since 1994. Family owned business. Woman ran. Friendly atmosphere. Customers first. We started off as one small business that has grown to several departments. Over the years as we gained more trades the business grew as well. In 2018, we decided that time to break off into departments to help better our customer service. Why Choose Us You are welcome with a warm and friendly environment. We strive to make our customers our top priority. Our trained workers will greet you with a warm smile no matter if at your home or see you just around town. We believe in excellent service and competitive prices. We understand that everyone has their own way of wanting things done so we will listen to how you want your project done. Our trained employee will help with suggestions on how to make it more effective to your needs or ways to get the same thing done at a cheaper price. We work around your schedule not you work around ours. These are a few ways that makes us different from the rest. We to strive to be totally out of this world in all we do. *Over 24 Years of Experience *Great Customer Service *Great Turn-Around Rating *Affordable & Reliable

My laptop and my son's laptop were not working. I took my son's laptop to this repair shop but…read moreunfortunately they weren't able to repair it. So I took them my laptop and thankfully they were able to get it working again and they were able to move my son's stuff from his laptop to mine. We're grateful that they were able to recover most of my son's stuff that he had saved on his laptop. He lost a few things but they weren't a big deal. Being able to access most of everything that was on his laptop was a huge relief!!! They were so nice that they only charged me the diagnosis fee for both laptops. We'll definitely use them again in the future when we need repairs on our laptops.

DO NOT USE THIS PLACE!! Charge EXORBITANT rates!! wanted $250.00 to replace a computer lid, then…read moreheld computer hostage demanding $120.00 for doing nothing! THEY TAKE ADVANTAGE OF COLLEGE STUDENTS!! We knew it needed a new lid because screen was cracked, no diagnostic fee necessary!! but they convinced college student to leave computer there and then refused to give it back!! Other companies charge $120.00 to replace lid. Learn from our mistake and avoid this place. There are reputable companies that will fix your computer for a reasonable fee. This place is not one of them!!

Always have what we need and great customer service . Help you find what you need and pricing goodread more

Battery Joes sold me 2 $100 batteries. They would not hold a charge. They refused to refund my…read moremoney and would not exchange them. I Never go there. Buyer beware.

Easily the best place in west Texas to for high end audio!…read moreI stop by when I'm Lubbock & always find Kurt & the guys to help me with whatever I need in the way of quality audio equipment. I've been going there for almost 30 years & always find way more than I need!

If you are reading this review, you may find it odd that someone who has not yet purchased anything…read morefrom a company would give it a five-star review. Let me explain. I am a non-techie who bought a turntable and receiver elsewhere and could not get them to work together. I was concerned that the turntable (bought used) was defective. So, I called The Soundwave to see if they could fix my turntable--if needed. I talked to Kurt Ellsasser (store manager), explaining my frustration and lack of audio expertise. Kurt said, "Just bring it out and let me hook it up to see if it works--at no charge." I was stunned, since many places charge a flat $75 for an evaluation. So, I took the turntable to The Soundwave, met Kurt, and left it with him. A little later he called me and gave me the good news that it worked just fine. So, today I went to pick up my turntable. Well, I did much more than that! Kurt spent about an hour showing me how to hookup the turntable to the receiver. He also showed me how to correctly use my turntable. All this service was at no cost! Now, folks, if The Soundwave provides this kind of service for a guy who basically comes in off the street needing some help with his stereo equipment, just think how much more they will do for their paying customers! Thank you Kurt, and thank you Soundwave! Your kindness has earned my future customer loyalty.