The staff is rude and deceiving. I wasn't greeted. I presented a watch and said I needed a price on…read morea battery. The employee immediately changed out the battery without permission. I was then asked to pay for the battery and installation. They were very deceiving taking it upon themselves to change out a battery without permission ! Terrible customer service and store practices.

I am not sure I will go back to this location, they are definitely not the most customer friendly…read morein there. I went in and was buying 2 fob batteries to the tune of $37 & asked if they had a restroom the one guy says not for customers we closed it because of covid, he never even looked up from the computer he was looking at just said his piece when I said I would have to remember that he says well there are people working back there we have to think about them and walked away. I have been going there for years and they used to go test the batteries now they just put em on the counter, charge you for them and walk away. Luckily they both worked out fine but I think I will go elsewhere that is most customer friendly.

I brought my 22 Ultra in for a screen repair. They did not inform us that they would be using…read moreaftermarket parts. upon receiving the phone the back plate is separated from the back. A problem that I originally did not have. The screen now has a border around it and is not operating correctly for a Samsung 22 ultra. Upon calling them they admit to not informing us that they were using aftermarket parts, saying they assume everyone knows that it's aftermarket parts and said it was no problem for me to pay the difference and get what I expected in the first place. I told them.it was dishonest for them to not inform us upfront that it would not look like the original screen and worse off for them to try to charge us more money to make it right. The workmanship is another issue. The fact that the phone come back with a different issue than it came in with is uncalled for. In the end they offer a refund to put the original (broken) screen back in and wave the service fee to fix the backbplate. In all their shady business practice from the start to the end and poor workmanship is grounds for the 1 start. Beware being swindled by this company.

From the owner: Broken device? #WeCanFixIt. We repair Smartphones, Tablets/iPads, PCs, and Laptops.read more

The owner is a very transparent and honest man. I went in for a data recovery but he offered to fix…read moremy phone at a at a very fair price, almost half of what others were quoting. The repair wasn't possible so we only did the data recovery which was only $40, while other shops said they'd only do it at $160. Would come here if I had other phone troubles.

This is a great business! Reasonable pricing, excellent customer service, and a perfect repair. I…read morewill be recommending NovaFix to everyone!

Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

so i went to get my phone screen fixed on a galaxy s6 and when i got it back today it was more…read morebroken then when i took it there. the screen is still messed up and it won't make or take calls or texts. the wifi and bluetooth don't work either now

I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

Jay is awesome, always willing to help with any technology topic you can think of. :-). Very fair…read moreand courteous assistance to make sure you are making the right decision. Jay is willing to take a look at your issue at hand and before charging you anything for his time or parts. Highly recommended for your mobile and Mac issues!