I broke my screen on my IPHONE! I was thrilled to drop my phone off and picked it up 2 hours…read morelater. Service and response was exceptional!

I called yesterday to get an estimate for a cracked screen on my iPhone 5. The person who answered…read morewas pleasant and quoted $69 and some change. $69.95 I think. Turnaround time estimated about and 1 1/2 -2 hours. Sounded fine so I told her I'd be in shortly. When I got there she looked at my phone and asked if my data was backed up. Unsure I checked to see the last backup. Suddenly, she says "Oh your phone is hot!" I touched the phone. It was fine. I replied. No, it's fine." It wasn't even warm. Their phone rings and she answers it, still with the phone to her ear but not talking to whoever called she comes back to the front and says it'll now be $100 bucks! Wait. What happened to the $69.95???? Knowing I could have my phone fixed for much cheaper-I told her that was ok and I left. I don't know why the flip but it seemed rather shady. I will not do business there again feeling slighted. Where does the two stars come from: At least they were pleasant.

My daughter stepped on her phone and broke it and I did not want to have to pay for a new phone. I…read morereached out and heard back within a couple of hours with a quote. A few hours later her phone is fixed!! He was prompt, kind, courteous and efficient! It only took him 30 mins and he came to our house! You can't get more convenient than that!! I never expected to have such fast service! I highly recommend if you need your phone repaired or a TV mounted! I will definitely use again!

Prior to arrival, Sohbe was extremely responsive. He was punctual, polite and professional with all…read morethe tools required. He also fixes iPhones! I would highly recommend his service.

Wow! I'm impressed how fast Jordan was fixing the broken screen of my phone. I opted out for the…read moremobile version so they come to you. He called me and let me know he was on his way. When he got here he quickly went in action and did his thing, less than 20 mins I had a brand new screen. One thing he forgot was to tell me how to get back to normal after turning off the "Find My" feature. Maybe one thing that they should do before leaving

Got my iPhone back after a screen replacement and it was prone to freezing. When I took it back the…read moreexact same day, they claimed a minuscule scratch (that wasn't there when I took it in) voided the warranty so they couldn't check what was wrong. I took my phone to another uBreakiFix location and they were blown away by how poorly it was installed. They told me that there were display connector pins missing among many other things that these guys didn't care to check. DO NOT GO HERE. They make you pay at drop off instead of pick up due to a "management change." They'll also try to sell you on a secondhand screen and claim you won't notice a difference, which isn't the case

The owner always had an attitude and even though he was quick and experience, he acted like he…read moredidn't want our business. He erased files off of a Dish DVR that couldn't be retrieved again and one time he replaced a part inside a laptop while knowing that there was liquid inside the laptop so why even put the part on. This is not good customer service and I'm glad he treated others better than us, just saying! He was very hateful!

Look no further than this place! I don't trust my iPhone with anyone else. Wonderful service with a…read moresuper quick turnaround!

After getting many, MANY quotes between where I live in Oakland and while visiting my parents in…read moreVentura I got the best price from Neftali. He is just the nicest guy. Fixed my iPhone 11 Pro in about an hour. Gave me just am above and beyond deal that included a screen cover. Professional, personable and all around great experience. Support your local small business! Highly Recommended!

Neftali was at my house in 2 hours after contacting him. He did an amazing job fixing a broken iPad…read morescreen. Very reasonable and professional. Would recommend 10/10.

If I could make this a lower rating I would…read more Extremely disrespectful, repeatedly cuts the prices of those that he works with (does not do solder work or hdmi repair in house, gets others to do them and refuses to pay their price), have to chase him to get paid, and treats women like children.

I had a iPhone screen replaced 3 weeks ago and it has quit working. They will not honor the…read morewarranty. do not do business with them. They are dishonest and not helpful. I spent $246 for a screen they won't honor the warranty on.

I just realized that the owner flagged my review on google (from several years ago) so that it…read morecan't be seen by anyone else and that irritates me so I'm posting it here. As for an update, he never fixed my iPad or resolved the issue, so I had to buy a totally new iPad. I also filed a report with the BBB but they did a whole lot of nothing about it. AVOID AT ALL COSTS (unless you want your device completely broken) I wasn't going to even write a review at first because I was thankful he gave me a full refund. However, in light of recent events, I found it necessary. The short story is that he tried to fix my cracked iPad screen twice, messed it up terribly both times (like to the point where I could barely use it and the screen was falling off.. yes, literally), and he broke my relatively new $900 iPad so badly that I have to buy a new one because it is now unfixable. It can be fixed, but will cost almost as much as buying a new one. The long story: This dude has got to be paying for his reviews or something because it wasn't just me, I've heard a similar stories recently from multiple other people. If I would have known his "shop" was a small shack behind his house, I wouldn't have gone here. I feel that's something he should explain to people. This man is INCREDIBLY unprofessional. He helps customers in pajama pants and has literally raised his voice at me while arguing about how the screen protectors he sells are apparently better than the Zagg screen protector I was using (after he "fixed" it once, so the warranty didn't apply). After he "fixed" my iPad the first time, I quickly started to notice a lot of problems. Mind you, my screen before was lightly cracked and other than the cosmetics of the cracks, there was absolutely nothing wrong with it. It worked perfectly even when cracked. After I got home with it, I started writing on it with my Apple pencil and there were loads of problems. Many areas didn't work at all, others areas would write all jagged and messed up, and my touch ID no longer worked. The next day, the screen started to fall off so badly that I had to hold it on with scotch tape. Yes, I spent $225 to get my iPad fixed and had to tape it back together the next day. I took it back in and he "fixed" it again. Afterwards, the exact same problems were happening. I showed him and he even used my pencil himself and saw the problems, but somehow managed to think it was okay to say "Well, I think that's the best it's gonna get". How unprofessional can you get? Then, he proceeded to take videos of the problems to send to someone else to ask how to fix it. If you have apparently been doing this for years and you have to ask somebody else to fix what you broke, you're in the wrong business. I told him I just wanted a refund so I could take it somewhere else, which thankfully he did give me a refund. But I took it elsewhere and got it replaced, but left with the exact same problems. Come to find out, this dude broke SO many inner components of my iPad that it'll cost hundreds and HUNDREDS to fix. Multiple things on the inside were damaged or completely broken and even my home button is almost unusable and has to be replaced. It's disgusting how absolutely awful of a job this man did, and I'm sure I'm not the only one. Since he somehow managed to be accredited by the BBB, I will be filing a complaint with them. Hopefully I won't be stuck buying a brand new $1,200 iPad to replace the one this man broke from his pure and utter lack of knowledge. Also, the images I've uploaded show the "waviness" of the screen, which heavily contributed to the severe damage, the crack/chip near the home button of the brand new screen he put on (taken literally minutes after leaving) and how the screen was falling off in various places. Completely unacceptable.

Don't bring your smartphone here, I wanted to replace my screen to my Samsung note. I brought my…read morephone in working condition, just to leave the store with a broken cellphone. I wish I would have seen the reviews before I came here. Now I have to by a new smartphone

The ONLY place within 80 miles who would offer a price quote via Yelp. They stated they would have…read morethe phone fixed within two hours. They did not disappoint. They cleaned the iPhone power receptacle and swapped the battery with a "battery provided by Apple." I felt so bad paying so little that I bought a "glass cover." Def will come back. Thank you!!!

Avoid this location. Defective screens, no warranty support, and zero integrity. This is the second…read moretime a replacement screen from this store failed with a black dot within three days. The glass is flawless and the phone wasn't dropped; it is a defective part! Instead of honoring their warranty, the manager refused to fix it and told me to file another insurance claim or "take my work someplace else." To make it worse, I overheard the same manager telling another customer to buy insurance from him, wait a few days, and then bring in an already broken device to get it covered. This store uses sketchy parts, won't stand by their work, and actively encourages insurance fraud. Save your time and money and go elsewhere. Corporate has been notified.

I went to Main Street Tech Repair to get my shattered screen replaced. They got me in the same day,…read morewhich I appreciated -- but just one day later, the new screen started acting up. It was still usable, but clearly defective. I reached out to them and was met with a rolling eyes emoji and was told to come in Tuesday because they were closed Monday. Not exactly professional. By Tuesday, the screen had completely failed. I couldn't see anything except for lines across the display. I texted ahead and told them I was coming. Once there, I asked for a refund because I no longer trusted the service and wanted to take it somewhere else. I declined to let them take the screen off again -- I had just paid them two days earlier, didn't drop the phone, and didn't expose it to water. Something clearly went wrong with their repair. The woman working there got visibly angry, and when I stepped back, she shoved the phone toward me and told me to leave multiple times. I said I wouldn't go until I got a refund. She left to the back while here husband was the one taking care of the business. After nearly an hour of back and forth, I was forced to sign a waiver refusing their warranty just to get half of my money back -- after only two days with a broken screen. This business is incredibly unprofessional, rude. I actually felt unsafe and intimidated during the experience. My apple watch even thought i had something going on because my heartrate was over 130 doing nothing.They claim to be Christian-owned, but they certainly didn't treat me -- or my property -- with any care or respect. I strongly advise against going here. Save yourself the stress and take your phone to Apple who values their customers and stands by their work.

They gave my friend a defective screen that messed up 2 days after the install then kept telling…read moreher to get out and how they "don't care about their reputation", very unprofessional.