E J Sain is top of the line. Been in business for generations, so when I brought in my…read moregrandmother's ring, they were able to help me trace the history of how it had been designed there. Staff is so friendly and helpful. Their designer Tim is one-of-a-kind and so talented! He custom designed my wedding band to fit my grandmother's uniquely shaped ring, and I couldn't be happier. I didn't really know what I wanted, only what I didn't want, but Tim listened carefully and put his expertise to work! The band fits the ring like they were made at the same time. I now can't imagine one without the other. Edited to add: Also, they repaired my ring like new when a stone fell out (No fault of theirs, ring's just old.) Did an amazing job!

My husband and I had stopped in this afternoon to look at Men's wedding bands since he lost his…read more The lady took one look at us and asked us what we were looking for. She showed us one piece and let us know that's all she had. She was incredible rude and super unhelpful. She didn't even try. I should've gotten her name but was so turned off that we left after 5 minutes since she didn't want us there.

While folks are chasing money and being rude. I walk into Tala to get my watch fixed, Mohsen takes…read mores a look at for 2 minutes a little this, a little that and boom it's working correctly ( time, date, day, month and he set the moon phase). He smiled, gave me watch and said thank you. No thank you!!! If anyone is in Franklin Tennessee looking for a great jeweler go see my guy Mohsen Danadel!!

Exceptional customer service. We needed to have a watch band adjusted, and we were met with warm…read moreand helpful service. The work was done quickly, and they confirmed adjustments to make sure the watch fit just right. I would highly recommend them for service and repairs, and they also had a lot of beautiful jewelry on display. They are also conveniently located in The Factory, with lots of other shops and restaurants.

Trust Jewelry and Repair is incredibly professional and polite, with fast, affordable jewelry…read morerepair services. Their selection is stunning--beautiful, designer, and truly unique pieces. I've officially found my local jeweler and couldn't be happier. They also fixed my eyeglasses. Highly recommend! 200/10

Trust Jewelry & Repair was amazing ! I got 3 rings resized and combined into one. They were quick…read moreand efficient. I will be definitely be back

My husband wanted his watch battery replaced for Christmas, and I heard great things about this…read morelocation. When I walked in during the week in the afternoon, there was a line of three or four people ahead of me. It didn't take long to get through the line and I could tell how genuine and personable the staff were with each customer. When it was my turn, I explained what I needed, and the gentleman said that I don't need to waste my money and he gave me some steps to do to charge the watch back up again. I went home and told my husband, he thought I was crazy! But I followed the steps and the watch is good as new! The staff member I spoke with talked about what a super neat watch this is. Overall, I had an amazing experience, and I will be back! I highly recommend this shop to anyone and everyone!

They really are the best. Big John and his team are top grade customer service people.read more

I went into a jewelry store in Mount Juliet with a gold necklace. They offered me $500. Then I went…read moreto Forbes and they gave me $1000.00 They have my trust to be fair. We got our wedding rings there and were very pleased!

They have always fixed my wedding ring for over 16 years! They dip it to make it white gold again…read more They also fix any small diamond that occasionally fall out as well as fix the main diamond holders!

Salem and his family have been our family jewelers for my entire life. Not only does Salem select…read morethe highest quality of jewelry, but tailors the style and personalized cuts to your expectation and request. Salem and his employees always go above and beyond for you and empathize with every occasion with which you would want to select the perfect jewelry piece. Brentwood Jewelry has been in business since Brentwood was a small town and maintain excellence in customer service and fine jewelry.

Disappointing. They seem professional and engaging, but beware. I bought a Swiss watch from them to…read morewear to my daughter's out-of-town wedding, got it home and discovered a prominent scratch on the back of the case. Took it back, and they polished it out. Next day, a part fell off inside the crystal. I returned the watch for a 2nd time and they agreed to order a replacement and notify me in time for me to depart for my daughter's wedding. I never heard back from them. I returned to the store a week later and asked for a refund and an apology--the clerk refused to apologize ("It wasn't MY fault"). The owner apologized, said they had repaired the original and it was "finished", and had planned to call me that very day. They apparently never ordered the replacement as agreed. I mentioned I could buy the same watch online for $500 less, but wanted to support a local business. They offered to knock some off the price. Why would I accept a discount on a faulty watch and poor service?`

My mother took her watch in to have the safety chain repaired. It is a 14 karat white gold watch…read more The chain had popped off. When she picked it up, the Draper's jeweler had replaced the chain with a copper chain (verified by another jeweler -- Seine's). Then they charged her $20! So they stole the actual 14k gold chain, gave her a copper one and charged her for their stealing! I tried to get her to call the owner. She is still considering this option since she knows the owner.

Draper's is a nice little local jeweler, not ultra fancy or pretentious. I'm not intimidated when…read moreI walk in, as I am at other jewelry stores--I'm usually a bit of a bull in a china shop and I think retailers notice this! They have a nice selection of watches, diamonds, pearls, and lots of pewter gifts. I tend to buy wedding and baby gifts here--pewter gifts, silver rattles, wine bottle stoppers, all engraved--they will do the engraving for pretty cheap too! If you are looking for a laid-back, family-owned, non-chain jeweler, stop in Draper's--I don't think you'll be disappointed!

Minor Jewelry has become my go-to spot for repairs! I have taken several watches that needed new…read morebatteries or links taken out. They also did a significant ring resizing for an heirloom piece. The pricing is fair and many repairs can be done right away. For the pieces I have had to leave there, there was clear communication throughout the process. I will continue to take them all of my jewelry needs!

Phenomenal work, & the people are even better!…read more Brought some glasses in with a broken nose piece and when they handed it back to me I couldn't even tell which one was broken before. Spoke with Adrian both times. Such a cool guy