While folks are chasing money and being rude. I walk into Tala to get my watch fixed, Mohsen takes…read mores a look at for 2 minutes a little this, a little that and boom it's working correctly ( time, date, day, month and he set the moon phase). He smiled, gave me watch and said thank you. No thank you!!! If anyone is in Franklin Tennessee looking for a great jeweler go see my guy Mohsen Danadel!!

Exceptional customer service. We needed to have a watch band adjusted, and we were met with warm…read moreand helpful service. The work was done quickly, and they confirmed adjustments to make sure the watch fit just right. I would highly recommend them for service and repairs, and they also had a lot of beautiful jewelry on display. They are also conveniently located in The Factory, with lots of other shops and restaurants.

I have been to this store a couple of times. Always great service and very reasonable prices. I…read morehave had them service a Timex and a Breitling and have been very pleased with the results.

I've had multiple unpleasant experiences at Fast Fix Jewelry and Watch Repairs, and I won't be…read morereturning. The same staff member, Danielle, has been rude on more than one occasion. This time, after I paid $153.54, she raised her voice, insisting I pay again despite the charge showing on my card. She threatened to take my jewelry back if I didn't pay again. It took a call to my credit card company before she finally accepted the payment had gone through--without an apology. The service is not only slow, but her attitude is unprofessional, disrespectful, and aggressive. I cannot recommend this place--not only do they take their time, but they don't fix the customer experience. I've had multiple unpleasant experiences at Fast Fix Jewelry and Watch Repairs, and I won't be returning. The same staff member, Danielle, has been rude on more than one occasion. This time, after I paid $153.54, she raised her voice, insisting I pay again despite the charge showing on my card. She threatened to take my jewelry back if I didn't pay again. It took a call to my credit card company before she finally accepted the payment had gone through--without an apology. The service is not only slow and extremely overpriced, but her attitude is unprofessional, disrespectful, and aggressive. I cannot recommend this place--not only do they overcharge but they don't fix the customer experience.

Salem and his family have been our family jewelers for my entire life. Not only does Salem select…read morethe highest quality of jewelry, but tailors the style and personalized cuts to your expectation and request. Salem and his employees always go above and beyond for you and empathize with every occasion with which you would want to select the perfect jewelry piece. Brentwood Jewelry has been in business since Brentwood was a small town and maintain excellence in customer service and fine jewelry.

Disappointing. They seem professional and engaging, but beware. I bought a Swiss watch from them to…read morewear to my daughter's out-of-town wedding, got it home and discovered a prominent scratch on the back of the case. Took it back, and they polished it out. Next day, a part fell off inside the crystal. I returned the watch for a 2nd time and they agreed to order a replacement and notify me in time for me to depart for my daughter's wedding. I never heard back from them. I returned to the store a week later and asked for a refund and an apology--the clerk refused to apologize ("It wasn't MY fault"). The owner apologized, said they had repaired the original and it was "finished", and had planned to call me that very day. They apparently never ordered the replacement as agreed. I mentioned I could buy the same watch online for $500 less, but wanted to support a local business. They offered to knock some off the price. Why would I accept a discount on a faulty watch and poor service?`

Well here I am again.writing a stup review because this place is late to open.3rd time in a…read morerow!just to think it's Christmas Eve and the mall is packed and there is nobody around to open the counter.just ww.whomever owns this place odiously doesn't care!zero care about their business.ending on a positive note,when there here they ate super nice helpful and do a great job.5 star customer service.but here I am waiting again with a million other things to do

DO NOT GO HERE. I cannot emphasize this enough. I brought my Tag Heuer watch to have it's battery…read morereplaced, which should have been a simple enough thing to do. I left it with the man operating the kiosk and returned 15 minutes later as he requested me to do so. When I got back, he told me that the back of my watch "must be welded shut" as he couldn't open it up to replace my battery. Then he told me that he had thought about "cracking through the crystal on the front of my watch" to try and access the battery area that way, but didn't as then I would have to replace that. I was really disturbed that he would say something like that, even if he meant it as a joke. This watch was a gift to me from my Mom and means a lot to me. When I returned home I discovered that he had damaged the clasp of my watch's metal bracelet as he must have bent it while trying to force open the back of my watch. I took it to my local Tag Heuer dealer today where they examined it and informed me that part of the clasp was bent and would now have to be replaced for $135.00. All because this man obviously didn't have to correct tools to open up my watch the right way and damaged it while trying to force it open. If my review can serve as a warning to just one person, that would make my horrible experience worthwhile. And before you offer, Dakota Watch Company ~ NO, I do not want to email you to discuss what happened here as I will not be returning, ever.

Speedy service for watch battery replacement. Staff was kind, friendly, courteous. The warranty was…read moreunexpected but welcomed.

I dropped off my wife's $4,000 tennis bracelet because she wanted to wear it for her birthday…read moredinner tomorrow. The bracelet only needed two original links reinstalled, and I provided the exact links that had previously been removed, including the diamonds. When we picked it up, we immediately noticed that the bracelet is now missing a diamond. I have photos of the bracelet from three days before it was dropped off, and those photos clearly show the diamond was present. The bracelet has only been worn a handful of times, so this is extremely concerning. The quality of the repair is also unacceptable. The added links appear to have been quickly soldered together, and the workmanship looks very poor. The individual links no longer move independently, which means the bracelet doesn't flex or curve naturally around the wrist. The solder joints were not properly finished or polished, and they were left rough and obvious. In addition, the bracelet is white gold, but there was no apparent attempt to rhodium plate or finish the repaired area so it would match the rest of the bracelet. The repaired sections stand out immediately and do not look like a professional repair on a piece of jewelry of this value. To make matters worse, we were then quoted $200 for this work. This bracelet means a great deal to my wife. It was her dream to own a tennis bracelet, and it holds significant sentimental value. She was excited to wear it for her birthday, and now she doesn't even want to go out because she's so upset about the condition in which it was returned. I am extremely disappointed and frustrated. This represents a substantial investment and hard-earned money. At this point, I am hoping your business will take responsibility for these issues and make this right.

I purchased a watch from Nashville Watch Company recently. They communicated effectively and their…read morepricing was very competitive. I would definitely recommend Nashville Watch Company to family and friends.

very disappointed with Chase and the customer service from this shop. Tim the sales manager is not…read moreresponsive to trade inquiries and always had to innitiate contact with him for status. there are better watch shops and dealers that provide better customer service. id look elsewehere if interested in purchasing, selling, or trading a timepiece.

Minor Jewelry has become my go-to spot for repairs! I have taken several watches that needed new…read morebatteries or links taken out. They also did a significant ring resizing for an heirloom piece. The pricing is fair and many repairs can be done right away. For the pieces I have had to leave there, there was clear communication throughout the process. I will continue to take them all of my jewelry needs!

Phenomenal work, & the people are even better!…read more Brought some glasses in with a broken nose piece and when they handed it back to me I couldn't even tell which one was broken before. Spoke with Adrian both times. Such a cool guy

Trust Jewelry & Repair was amazing ! I got 3 rings resized and combined into one. They were quick…read moreand efficient. I will be definitely be back

Trust Jewelry and Repair is incredibly professional and polite, with fast, affordable jewelry…read morerepair services. Their selection is stunning--beautiful, designer, and truly unique pieces. I've officially found my local jeweler and couldn't be happier. They also fixed my eyeglasses. Highly recommend! 200/10