Answer the phone would b a good start. Other than that don't know. Haven't got service.read more

I've had a really good experience here. Very much a nice little hole in the wall repair shop. The…read moreprices are more reasonable than other places around. On the trade-off, the parking lot in this area is going to be a serious nightmare to navigate. This whole section of businesses along the road are though. This reminds me of a place I used to work though...A bit disorganized looking inside, The kind of place that doesn't value fancy high-end presentation to make higher priced sales. Don't get me wrong there's definitely a place for businesses like that. You're going to probably get a more high-end professional experience, with a bit faster turnaround at one of the more corporate style PC repair places. But for the everyday person who just wants a simple experience working directly with small business owners who are very friendly and easy to talk to, this is the type of shop I recommend. And as a plus, it'll likely save you some money.

Nick was great and fixed my laptop quickly. I would definitely use his services againread more

Very knowledgeable Brit who fixed my computer promptly and gave me lots of good advice.read more

Fast and courteous service, brought two computers in for service and repair, one for a new CDROM…read moreand tune-up and the other to have the hard drive wiped clean. The service was fast, I had my computers back the next day and the price was very reasonable. Will be bringing all my computer problems to Parkway Tech in the future.

From the owner: ​If you're like most companies, you prefer the "set it and forget it" model. You don't want to…read morethink about security, the dark web or whether your current technology plan ​is accessible in an emergency. Frankly, we don't want you to have to think about that either. At Parkway Tech, it is our job to make sure that your IT works the way it should, all the time. And if it doesn't, we're here... with an average 2-minute response time, to make sure the problem gets taken care of.

Lost my iPad in SC and I just received a replacement. However I locked it and could not recover a…read morepassword or code. Apple support suggested to go to IT WORX. The manager technician was extremely helpful and the service performed was quick and the price is competitive. They are an authorized Apple Repair Service Center so you don't have to drive to Greensboro for repairs. The guy there is Rio (sp) is polite friendly and extremely helpful. Check it out! They are located on Stratford Rd near Sheetz and Food Lion.

1st visit to IT Worx was very positive. They assured me they could take all of the data off of my…read moreMac and store it on a hard-drive that could be read by a PC. I am a Senior citizen and cannot afford the price to replace a Mac . When I picked it up, they assured me it would be readable by a PC. I tried, my husband tried. Would not open. Went back, as they had told me they would help if I had trouble. Turns out they formatted the hard drive incorrectly, so it could not be read by PC. They charged me $64 to correct their mistake. I am on a fixed income. I would never recommend them afterbthis.

I have read ALL the reviews on this site and they do not match the reviews found on the Google web…read moresite. I have been a customer with this store before the current owners acquired it - 12 years ago. I have NEVER had anything but polite and fully satisfactory service whether it is computer or post office related. The owner has a really good grasp of technology and does a great job of turning work requests around in a timely fashion. His wife has always been pleasant and, while not as technical as her husband, will admit when she does not know. It appears that most of the people, who have posted negative reviews, have a habit of critical reviews on most everything they review. All too often in life we want to criticize and fail to applaud when we receive good service. I can only compare these critical reviews with the positive reviews from other sites. Why the difference - here a 1.5 star rating while on Google there are over 260 reviews giving them a 4.3 rating - what is the difference - YELP is a site where people come to YELP and howl at the moon. Get a grasp on reality folks. I live in Winston-Salem, not in San Francisco as the YELP site will post my review.

I brought in a laptop for diagnosis and was quoted $40, after waiting anxiously by the phone the…read morelady there called with $171 bill saying she could "try to undo her work" but could not give a clear problem. I ran back in a panic and paid to get my computer back removed my personal info and called to attempt conflict resolution which failed. The problem may be that I was not clearly communicating, but if you are a vulnerable individual or from larger metropolitan areas this would be somewhere to avoid. If you need new hardware or basic software reinstalls, this may be the place for you. If you need deeper help in person and Best Buys is too limited,you may need to drive to a larger city.​

Highly recommend! Excellent service, trustworthy, friendly. I'm so happy I found a trustworthy…read more"IT Guy".

I called Apples2Apples anticipating a hangup click after explaining my dilemma. I wanted to…read morereplace a DVD optical drive on a 2006 17" Macbook Pro laptop. Huh? To my surprise, Rudy said bring it over. Once there, Mike the expert, wondered if he could find the drive and if the antique laptop could handle the operation? Yes to all. The laptop has a "new" drive and runs like new. Thanks Mike and Rudy.

Wade is the most awesome! Being new to this area, I didn't have a clue who to call when my computer…read moregot hacked, and Wade was the one that called me back that was professional, all about business, and with a fair price for his services. From the time I called Personal IT Solutions where they called me back, my problem was easily fixed remotely within thirty to forty five minutes tops, and I was so happy! I now have Wade and his business listed in my who to call phone book, he did an awesome job, didn't over charge me, and had me smiling and working again within minutes. Great job, next time I'll know who to call, and if you value your computer and secruity, if you ever get hacked, you'll know who to call too! Pictures by Klacey's Photography & Art.

I've been working with Personal IT Solutions for a number of years now and I wouldn't DREAM of…read morecalling anyone else! Kevin and his team go the extra mile in every way to give fast, good and reliable service. There was one problem I had with uploading an old program to a new computer and Kevin wouldn't quit until he had figured it out (even took the computer home with him!) They are the best of the best!

Holton is the most knowledgeable, curious, and helpful computer repair person I've ever come…read moreacross. He really worked hard to push us towards the best solution regardless of how much he would make off of the repair.

I cannot say enough about the courteous, professional, and competent service provided by this…read morecompany. Specifically, Holton was a fantastic specialist who worked tirelessly to help salvage my external hard drive and reformat to others to be compatible with my Computer and operating system. He was responsive and worked late into the night as well as on the weekend. Would highly recommend Holton for any services that you might need!

Rude, disrespectful, aggressive, impatient. I would not entrust this man with my electronics.read more

Scott has always treated me well. He understands my needs and my business. He has always been…read moreglad to see me. When I need advice, he is very generous with it. I always call him first. Even when I call at odd hours, he is helpful. I am self employed and I have old equipment. The recession almost took me out. Scott was able to help keep me afloat during those difficult times and was able to advise me on how to save money. He also worked around my difficult schedule. Thanks Scotty. I do appreciate that.