Earlier today, November 4, 2025, my daughter went to this establishment to get her battery…read morefixed/replaced on her phone. The employee there who called himself "TJ" mentioned that her phone was cracked (upsell tactic) and offered to fix it. She specifically told the employee that she didn't want the back of her phone fixed, just her battery replaced. The employee took the phone and told her it would be about an hour to replace so she left and came back when it was ready. She discovered the back of the phone was replaced and the battery remained. She complained that she did not ask for this service and requested her initial service. To her dismay the employee informed her there would be an extra charge for the service of her initial request and would only offer a discount for his mistake. He admitted his mistake but still had the gall to charge her. This is unacceptable that she received and paid for a service she specifically said she did not want. She has been scammed and everyone needs to know what type of business they may deal with when going to this establishment. Be wary of their business. The person who provided the service is pictured with this review.

I got my iPad screen fixed and it was very messed up. It cost $120, there was good customer…read moreservice, and it was done very quickly!

Helpful employees, which is good because the place is just rows and rows of batteries and otherwise…read moreyou could spend forever trying to find what you need. Prices seemed reasonable enough.

I had a truly appalling experience at this location. I returned with a battery that I had purchased…read moreless than six months ago--already dead--and instead of being met with basic customer service, I was spoken to in a degrading and dismissive manner by the first employee who assisted me. As if that wasn't bad enough, the manager stood in the back near the doorway the entire time, watching silently as I was disrespected in front of my daughter. Eventually, the manager did step forward--but not to help. Instead, he doubled down on the rudeness, repeating everything the first employee said with an even more condescending tone. At one point, he even told me not to bother calling the corporate office because "they wouldn't do anything either." That level of arrogance and complete disregard for accountability was absolutely unacceptable. I came in ready to not only resolve the battery issue but to purchase another for a new key. I was willing to continue doing business here despite the inconvenience--but after how I was treated, I wouldn't spend another dime with this company. As a long-time customer, I was shocked at the blatant disrespect, lack of professionalism, and refusal to take responsibility. It's clear customer loyalty means nothing here. I will be taking my business elsewhere, and I won't hesitate to share this experience so others are aware of the way customers are treated.

I called this company to repair my refrigerator that another company messed up. The technician that…read morecame out was friendly and knowledgeable! He told me everything he was doing and explained everything that was done wrong by the last company. The last company broke the Ice Tray and I did not know it. They also did not install the parts correctly. I would not have known any of this if I did not have Triad Electronics come out! Thank you so much for getting my Ice Maker back to working order! I will recommend this company to my friends and family!! Great customer service goes along way!

Great place, came by a few days ago to get a tune up. My laptop was running a little sluggish, and…read moreI honestly didn't have much money to spend. The manager that was there worked with me on the pricing and I was able to get my laptop back within the same hour. Nice local company, we need more places like this.

Holton is the most knowledgeable, curious, and helpful computer repair person I've ever come…read moreacross. He really worked hard to push us towards the best solution regardless of how much he would make off of the repair.

This place sucks defective materials I put my thumb through the screen and the girl said she should…read morehave brought it in before you stuck your thumb through the screen I didn't know that defective material was so thin the screen I can stick my thumb through it I'm not exactly a weight lifter you had to push it 10 times just to get it to work once finally my finger went THRU GLASS phone went through it I said something about a lawyer and she said over a screen??? $137 is more money that I spent on anything in the year for WHAT? THIN defective screen

Highly recommend going anywhere but here. They were supposed to fix the glass on my camera. They…read morereplaced it with such low grade glass it was the quality of a blackberry photo from well over a decade ago. When I went back to ask them simply to remove the glass, they refused and acted liked they had no involvement in the issue, but were happy to order a new camera for 300 dollars. I fixed the issue with another cell phone repair Place in minutes. Find somewhere else! Anywhere! This place is the worst and my first yelp review.

Took my broken laptop to them to have it upgraded and the cracked screen replaced. They had it done…read morein 5 days. Very professional and fast!

In searching for a XBox360 service center to repair a general hardware failure (red ring of death)…read moreI stumbled on Xperts360 with same day repair service. After seeing their office and work areas covered in dust, dirt and bags of garbage I should have questioned their ability to fix my Xbox360. However, I try to give people the benefit of the doubt and proceeded with the reapir job. I was quoted $35.00 to repair the fault and install a new 12V fan that would allow the game console to run cooler. I picked the Xbox360 up around 5:30PM and did not closely inspect the game console until I arrived home. Again another error on my part as the ejct button had been left off the system when the case was put back together. I called Xperts360 back and got VM; I left a VM and asked for a followup return phone call. By the end of the 2nd afternoon I still had not received a return call and called back. They were apologetic and asked for me to bring the Xbox360 back and it would be rectified. Fast forward 10 days; I returned from a trip and turned the Xbox360 on only to discover the hardware failure again. I packed the game console up and brought it back to the reapir center at 12:30PM on Saturday 09/17/2011 to discover the door locked. I called the number I had on file for the repair center and was informed they did not open until 1PM. I left and returned at 2:30PM to my surprise the door was still locked and no one was there. Thinking that there may have been some type of emergency I planned to drop it off after work on 09/19/2011. Fast forward to 09/19/2011 at 5:05PM; after leaving work early and rushing from Greensboro to drop the Xbox360 off I was shocked at the treatment I received by the owners of the company. Not only are they unprofessional and rude they lack the basic common people skills to maintain positve customer service. This all stems from my desire to have the owner write on the invoice I was provided that a $25.00 charge would not be due upon pickup of the game console. I was infomred that they "just" put it on there so they can keep track. I was also informed that it was his prerogative on whether or not he charged the $25.00 repair fee. I then questioned him about the warranty which is clear on the receipt of 15 days; I was infomred no such warranty exist from them and I was lucky that they would service it "free of charge". If you have a clearly stated warranty on your recipet then their warranty is beyond question and to tell someone who has paid for a service and been inconveienced multiple times that no such warranty exist is ludacris. If you have a game console or computer to get serviced I would highly encourage you to find a reputable dealer and or service center that keeps regular hours, is there during posted business hours, is professional and knows how to maintain good customer relations. If these things are not important to you and you don't mind having to reapir something 2 weeks after having it repaired then this might work for you. Update** Google Coupons clearly show a Xbox360 repair coupon for $24.99 with a 30 day warranty - exp Dec 31, 2011. Clearly they claim to offer a warranty on services; unless you need to use it then it's at their discretion on whether or not they offer one. Update #2** Xbox360 is up and running again. Received Xbox360 back after having it reflowed using a reflow machine. The new service center was concerned as most of the internal screws had not been reinstalled when Xperts360 reassembled the game console. Furthermore, it appears that Xperts360 do not have a reflow machine or anything more than a soldiering gun. This is like putting a bandaid on an open wound; it may work for a bit but it will not last. If you run the console the "bridge" that was created with the soldering gun will seperate again under high tempture that occurs under normal operation. If you need service make sure they have a reflow machine and know what they are doing. If I could rate at 0 stars In would!!!

I would rate this place no stars if I could. I used this service to replace the screen on my…read moredaughter's cellphone. They took more than 2 weeks, were not communicative about the delays in getting the replacement screen, and actually never resolved the underlying issue. Upon going into the business the girl that assisted me at the window was disheveled looking and you could hear the owner speaking on the phone loudly bragging rather than helping his worker. She in fact needed help because she had to step away and ask him questions multiple times. Had he taken the time to properly assist her and I maybe the issue would have been resolved. For $110 and a couple trips and calls to the "business " my daughter was handed a phone with a replacement screen that still had a black screen that would not turn on. I hate to write such a poor review on a small black business but I feel taken advantage of and will always advocate for myself. Stay away from this business!!!

straight ass i always took my phones there an I always had lil issues but ignored em due to not…read morecaring but i take a new phone that barely had any screen damage just wanted it fix an they put some cheap bs even tho i asked if its apple products they use.... Next day 12 hrs later screen goes black and they tell me its coverable but it always going to be that way after it gets replaced stg they SUCKKKKK

Easy!! That's the entire point here! Kind service extremely professional and knowledgeable fast and…read moreefficient! My husband broke his screen on his S23 Ultra and it was fixed same day within hours of the break. Our daughter was with us and also found a really nice case for a great price while we were there. I highly recommend this business! Service top notch!

Michael D. took great care after a fall killed my phone screen for the first time in my life!…read more He replaced it - called me and let me know the Apple genuine part had bad pixels. He assured me the 2nd screen should be fine and it was. Other than Asruion (the parent company and insurance company) taking forever to close the claim so I could leave, the service was great! Highly recommended for phone repair done right!