Update: we spoke with the district manager and he is replacing the phone. Glad their customer…read moreservice came through but still keeping one star off because we had to go through all that just because they don't have a disclaimer protocol Unbelievably upset right now. I brought a working phone into this establishment to get the battery replaced - a phone that worked perfectly well with no issues other than a battery that drained too quickly. I brought home a phone that is incapable of charging - the phone recognizes that a charger is plugged in but does not charge. We bring the phone back and are told that there was unseen water damage that had corroded the motherboard and when they opened the phone it caused a short and broke it. At no point was it ever mentioned that there was a danger of destroying our phone if they opened the phone. At no point was any risk or danger presented to us. Instead, we get the nasty surprise of finding out that the simple act of opening the phone was enough to move around wires and completely ruin it. We had no idea there was water damage in the phone (although we don't deny it's possible - life happens), but if we had any indication that opening the phone posed serious problems we would have reconsidered risking a working phone to switch out a battery. How ironic that their name is "ubreakifix" because it would be much more apt to say "ubringinandwebreak".

Great customer service. Very friendly and knowledgeable! Was quoted 4 hours due to low staff, but…read morethey fixed my phone in less than 2 hours! Will come again, hoping it won't be necessary

The best. First to reply to my inquiry of fixing my iphone's LCD screen (I self diagnosed the issue…read moreand asked what the replacement price would be). Flat $100 fee, and they came to me. Made the whole process quick, simple, and easy! Tech came a bit late, but Michael (business owner) was very communicative so it was no problem at all and expected. The tech was very friendly, and finished the job in no time, and also confirmed the problem that I thought based on the symptoms and what was still working on the phone. Like he promised, 20 minutes, and the phone was back in my hands like new! Very friendly and helpful, and accepts all types of payment (give them cash you guys, they were happy with Zelle/Cash App). One note, give the tech a nicer vehicle when you guys can allow for it! His small car was a bit beaten up and it was a regular sedan - I was expecting a mobile van so that they had a proper work station. I'd imagine it's a bit cramped working in a sedan all day, but it was also that much more impressive he was able to fix my phone so quickly.

Team was able to pick up my nintendo switch from my apartment complex, replace the usb-c port, (and…read moresoldered some additional parts), for a reasonable price, and dropped it right back off at my residence within 48 hours. super helpful and responsive team!

I used iDevice to fix my Apple Watch after cracking the face. The tech was super knowledgeable and…read moregave me a full run down of how they would fix it and the timeframe. They were able to fix it for a fair price and it now works fabulously. Hopefully I won't need to use them again anytime soon but I'll be sure to contact them for my repair needs.

I discovered that an unused iPhone 11 had went dead, black screen, won't charge or power up. I took…read moreit to a close by repair franchise business to see what's going on. After having it for four hours I was told they could not fix it. Not wanting to give up on it, I took it to iDevice to get a second opinion as they repaired my Apple Watch a couple of years ago. I was called the next day by the owner/technician informing me that the charging port was bad. I was given a price and then I asked that it be fixed. He called later that same day to tell me it was ready for pick up. It's up and running as it should and I was given a six month warranty. I was impressed at that they were able to diagnose the problem and get it fixed within one day. Both husband and wife displayed great customer service which is rare today and iDevice will definitely be my go to business if needed in the future.

Best prices can't beat them! Manager is very patient and provides great quality products.read more

I have always done business with this store, and will continue to only work with this store. I can…read moresay with full confidence. They know what there doing. They are honest and fare. I only wished the owner moved his store more to the Orlando area. I once had an issue with both my Android device and Apple device, that no other repair company could figure out how to fix. I came to dewdads and the technician knew exactly what to do. Do not go to Ubreak I Fix don't go to apple don't go geek squad. I assure you for whatever phone repairs or product needs. You will not regret going to dewdads tech!

I visited this store at 459 SR 436; Altamonte Springs, FL 32714, today and was met by the most…read moredelightful young woman named Trinity. I explained what I was looking for, and she took me right to the battery I was in search of. She was thorough in her questions to make sure I was getting the right one. As our conversation continued at the checkout, she pointed out a great sale they were having on double and triple A batteries, which I really wasn't interested in, but ended up buying because of the sale price, and as Trinity pointed out, it's hurricane season! At the heart of this review, is the professionalism of Trinity, while still being personable and able to make customers feel valued. It is so nice to have this experience and I would definitely recommend this to anyone in need of batteries of all kinds.

Overall, what a great experience- minus the fact that my batteries were dead in the truck and I had…read moreto come buy new ones. Called and spoke with AJ about 2 batteries for a diesel - he was knowledgeable and upfront with all of the information. I pulled in the parking lot and before I was even out of the truck he was coming through the door to help me. Installed both batteries extremely quick and was very friendly. I would recommend AJ for anyone needing batteries.

Tried to get a new battery for my dads MacBook Pro 2018. Apple and Best Buy said the computer is…read more"vintage" so no parts. Trade in was 45 dollars. This was a 8 / 256 in 2018! Called top quality and told it can be done. 24 hours and back to new again. Even made sure the battery registered and device was up and running before accepting payment. I found my new Apple repair site.

I bought an Xbox Series X from someone on OfferUp, and much to my dismay it was infested with…read moreroaches. I brought it to this place, and the initial report was worse than I feared. They told me it was heavily infested, and there was likely damage. They assured me I was in good hands, and were able to repair my Xbox and clean out all the roaches. Both gentlemen there (can't remember your names, I'm sorry) were honest, kind, professional, and communicative throughout the repair. They charged a very fair price considering the amount of work they had to do to get it cleaned and fixed, and they did so quickly. I can't recommend them highly enough, this has to be the best electronics repair shop in the Orlando area. These guys really are the best, and if you need something like a video game console repaired, this is where you want to take it!

This place saved my phone camera! I dropped my iPhone 7+ two days before I left for vacation and…read morethe back camera stopped working. I originally went to Ubreakifix and they said they didn't carry it and they'd have to order the part, so I'd be out of a camera for vacation! I called ALL OVER ORLANDO and no one carried the part, except here. I spoke to Andrew and he put the part on hold for me for the next morning since they were about to close. It was about 30 minutes from my side of town, but I drove out and Andrew fixed my phone the next morning, and for less than anywhere else!! Score! I had my rear camera for my vacation and was able to take lots of pictures! Unfortunately, the new camera they put in shorted out my front camera on the phone. I didn't notice until after they closed and I was leaving the next morning, so I couldn't get it fixed. No biggie, just less selfies.‍ I called while gone and Adam told me to bring it back when I got in town. I took my phone back and Adam figured out it was shorted, replaced the rear camera with another one that wasn't defective, AND replaced my screen protector, for no charge!!!! These guys are awesome, they have great customer service, and I will be going here with all my phone needs even though they are across town. Thanks for the great experience guys!

Do not bring your device to this place. They will damage it and charge you for it. If you ever…read morebrought a device and they did not damage it, consider yourself lucky. New management, same incompetence.

The guys at the shop were a huge help! I dropped off my new laptop today that needed to have all…read morethe data from my old one transferred. I tried at home with a dedicated data cable, but kept getting bounced to the cloud to first save there then reload the new one. Needless to say, three days of frustration let me to Computer Repair Garage. I dropped off my laptop around lunch, and requested a rush. They did not promise I would have it back today, instead explaining they would do their best, but it all would hinge on data amounts, and rate of transfer, which they could not really control. Anyways, they controlled something because I got a text three hours later and the new one was ready. I was so thrilled as I had lots of work to do, that I even offered they could charge more for the rush. The politely declined and asked that I keep them in mind for future needs. Definitely will! Thanks, guys!

Each time I've needed assistance with any electronic repair, I've come to this location and have…read morealways been satisfied. Even over the phone i am assisted in a professional manner. Not knowing too much about devises, they took their time and didn't make me feel like I was being annoying. No need to go anywhere else because this is now your one stop shop. I love the new location. keep up the great work!! Signed, A satisfied customer