On June 23rd at 17:40 I lost my son due to Sepsis that entered his from a ruptured bowel an the surgery to initially repair it. He had been on a stoma bag since 2018 an was in misery after being at the ER for appx10 minutes they were preparing him for surgery. He went in at 11is, an was out around 4 AM. One hour later his blood pressure dropped an he had heart failure. a lot of meds were given to try an control his blood pressure but by afternoon he, around 12 he had a second heart stoppage. Again they got his heart beating but he was in a coma at this point, no color, not responding to verbal or touch commands. They told me that if he had another one it would also, His blood pressure was tanking again and they knew what was going to happen so I was asked what to do, I said I cant keep watching him go then come back, they told me if he goes one more time he will never be Scott an would probably have a stroke. I asked them to please stop an they did, He was taken off the machines an given pain meds for comfort. He passed at 17:40 Monday afternoon .I cannot express by gratitude an love enough for the physicians, nurses an specialist who cared for him from the time he was rolled into the ER. You have my love an appreciation for all of your care an knowledge. read more

I have been a member of UC Davis for a very long time. But in the past 2 years it is getting more and more challenging trying to get an appointment. It is awful that the earliest mammogram appointment I can get (unless I am willing to drive over 30-40 miles away) is MARCH 2025!!! The last time I hurt myself when I fell off my bike and needed PT, it took over 6 weeks to get in. But the folks are great, my PC is the best , but is all moot if you cannot even get an appointment in a timely manner. Since he is retiring this year maybe it is a good time to find a new system to be a part of during open enrollment. read more

NEVER EVER go here for primary care. They bill insurance as a hospital. I had to pay $500 just for a new patient appointment because I didn't get a copay, I had to pay my deductible. All I wanted to do was register with a new primary care physician and they forced me to go to a new patient appointment which I didn't even want to go to. I had to wait a month for this appointment and then they billed me like this. Generally I would say avoid this place, the whole operation seems like a scam to me. read more

Very incompetent health care system. My cancer was misdiagnosed for 8 month even when presented with increasing severity of symptoms. "it takes 6 months or more for your medication to work" and refused to pursue additional diagnostics. When finally agreed to additioonal diagnostics then was told "Dr. XYZ does that procedure and he is pretty backed up". An alleged major medical center has only one person doing certain procedures?Not acceptable. Nearly impossible to speak directly with a physician. Support staff is rude and appear to be shielding the professional staff from patients. I changed health care systems, was correctly diagnosed in a week and started the correct treatment immediately. You can do much better. Go elsewhere. read more

I wanna tell amber at UC Davis hospital that if I had 500. I would give it to you for a tip because you were my favorite nurse my name is Frankie SALAZAR I came in November 26 th 2022 was there for four weeks,I also wanted to say thank you again to the five female trauma team doctors you are the best and all saved my life read more

I tried to speak with the ortho-outpatient office about a referral. They were the rudest person I have ever spoken to in years. When I explained the problem I was having using their e-fax the woman told me to drive 9 hours to San Diego and get them myself. read more

Unsupervised young doctors running amuck! Lack of coordination between Dr's and nurses and patients. Little or no communication with patients regarding their treatment options. DO NOT GO TO THE SAME DAY SURGERY CENTER if in any way possible to avoid! Hours of waiting and being ignored - unprofessional, unethical and they write what they were supposed to do on your discharge papers, not what actually happened (I was discharged while still under anesthesia and given verbal instructions for care I could not understand or recall! Went into shock on the way home due to the pain - no meds or ice packs given on discharge either.) When I spoke out about this, it seemed they were more concerned about covering themselves then making anything right. WORST EXPERIENCE EVER (exception of a general hospital many years ago in ER). read more

I believe the quality of the staff is superior. The doctors, the nurses the administrative help. The UC Davis health system itself leave A LOT to be desired. The availability of timely appointments regardless of the issue is dismal - are they severely understaffed? The folllow up of care is almost non existent. You really have to fend for yourself and keep pushing To get continuity of care. In an emergency, once you get their attention, they are outstanding. But chronic condition management and general healthcare management is clearly not a priority. The processes in place keep patients away from the care they need. It's sad and frustrating. read more

I had MAJOR surgery 3 14 2023'... I am NOT suppose to be standing.....When a patient gets checked out of the hospital, the hospital is suppose to order a wheel chair, bed side commode...maybe, MAYBE make a phone call to ask me how I am doing, as of today date of 4 17 2023.....I do NOT have a wheel chair, bedside commode, not ONE call from anyone from UCD Ortho, to ask me how I am doing. Because I HAVE to get up to use the restroom, I am NOT in pain in side the area I had surgery on, was told by UCD ORTHO to go get Xrays, I did 4 - 14-2023......I wonder if something has gone wrong, if anyone at UCD ORTHO will give me a call, this is hurting badly....again, WHY NO CALL??? Because UCD ORTHO has not called me ONE time in this month, I ended up calling them, I KNOW they are sick and tired of hearing from me...well, if someone would DO THEIR JOB, I would NOT HAVE TO KEEP CALLING THEM!!!!!! ABSOLUTELY NO COMMUNICATIONS !!!!!!! NONE! There SHOULD be more caring, there is not,there is lack of communication. Because of all I have been through with UCD and ROCK CREEK CARE HOME in AUBURN CA...I wished I NEVER had this surgery.....NO follow up AFTER a MAJOR SURGERY.....This is awful! read more

Worst ER in Sacramento. Took wife to ER, waited 12 hours without any assistance. Very unorganized, rude employees and very congested. I would rather go to Roseville Sutter ER. UC Davis ER use to be good, however it is now a joke. Do not go here!!! Asked to speak to a manager, waited 1 hour and no one showed up. Employee by the name of Mario is a total jerk. I asked him how he would feel if he was in this similar situation, he said that is not my problem. No sympathy at all. read more

primary care doctors are basically nurse practitioners. waste of time. messages sent to "care team" seem to be read either by someone not proficient in the English language or just scanning them based on the content of the replies. a very sad state of the health care system with the patient of least concern. read more

My Dad has caught Pneumonia,Sepsis,bacterial infection now a fungus infection! This place is a JOKE! DO NOT TAKE YOUR LOVED ONE HERE!!! Please! Neurology ICU... CHILDREN of the CORN work here! They hate that you ask questions and try to be an advocate for your loved one. I seriously dont know where they went to school, but id be asking for a refund! This hospital is the worst I've seen yet! read more

Transferred my post-heart transplant care to UCD from UCSF. I did so due to receiving sub-par care from UCSF during the COVID pandemic. During the pandemic, all appointments were online, there was little assessment, and I was charged the standard $773 for a clinic visit even though I received substandard care. Transferred post-heart transplant care to UCD in 2022. My first appointment with the Transplant Clinic was 80 minutes face-to-face with an NP and MD. They were more concerned with me and how they can be of service as professionals vs. reading me the riot act about living at high altitude. Service was great, all questions were answered, and they genuinely cared. They understood my frustrations with my prior provider whom I felt lectured me vs. listening. I made a good change. P.S. This occurred on an outpatient basis at a clinic, not in the hospital. read more

Wow. I don't even know where to start with this one. I've had two amazing primary care providers at UC Davis Health System. Both of them left within two years, and I see why. When my second doctor left, they told me I would be transferred to one of his colleagues. When I called to figure out who my new provider would be, I was told I couldn't be seen because providers were not taking new patients. I explained I wasn't a new patient; my doctor left. They said sorry, NO ONE CAN SEE YOU. For a system that prides itself on quality of care, kicking a patient out of their medical home is the worst kind of care. I filed a complaint with patient services, and within 2 days, I had a PCP. Funny how that works. Follow-up: I needed a specialty appointment. I couldn't schedule an appointment with a dermatologist WITHOUT a referral from my PCP (whom I hadn't met yet), even if my insurance doesn't require referrals. So, they were requiring me to pay multiple visit co-pays and jump through hoops of making multiple visits just to get 1 appointment. This is really poor continuity of care. UC Davis prides itself on something- not sure what because it is all just words on their website and documents I get at home because the service here is straight trash. Please do better - walk the talk. read more

Staff is very rude here! Go seek help else where! Waited 4 hours in the ER after being involved in a car accident. If you really need medical attention Stay clear!! read more

UCDMC Nursing staff chit chat loudly all night while patients attempt the rest or sleep. Could not even get a pillow or water. Total disregard for customary patient care. Pandemic offered as an excuse for incompetence. read more

The good folks at UC Davis have saved my life on more than one occasion. For that reason alone I cheerfully give them the highest rating possible. My own dance with death aside, UC Davis offers the very best health care in the Sacramento region. Like any hospital, there are times when you'll have to wait an inordinate amount of time for service, and the maze of hallways combined with endless remodels and additions make this place harder to navigate that the Winchester Mystery House. But I can hardly blame the hospital for either of these inconveniences, as budget cuts and growing populations continue to cause growing pains for hospitals in general. If you find yourself waiting in the main lobby, try one of the egg nog lattes from the adjacent cafe. These are the best way to deal with the building's perpetually cold interior. read more

The WORST emergency room I have ever been too. I went in on Wednesday morning 9am to be exact. I had severe back pain my husband had to call 911 to get me help. I got to the hospital.... With extreme PAIN! the gal That was registered me was a complete ( won't say the word) I guess I had been there before and my SSN didn't match up with what they had... She went over and over the number was incorrect!!! Really I'm in pain and your asking me my SSN??? So I finally get in and I'm laying there from 9am to 10pm with no pain medication nothing nor did they want to touch me or run test on me. Finally after going CRAZY with all the pain they gave me meds and a MRI at 1am Thursday morning and They transport me to Woodland Health care. Do not go to this emergency room. Everybody is RUDE and it seems more like a prison. read more

This review only pertains to the Spine Center *** Called to inquire about a referral to this clinic from another physician. Lady who answered the phone was in a hurry and instead of taking the time to explain their referral process, chose to give one-word answers like she couldn't be bothered. Why is it more often than not these days that the people in client service positions have very little patience or empathy for the public they are hired to serve? read more

This REALLY depends on the doctor and department! I've been here for emergencies and non-emergencies, and I have an overall "A-OK" feeling about it! read more

Thank you UC DAVIS MED CENTER Davis 3 Labor and Delivery helped deliver my baby, thank you for such a great expeirence! read more

Man oh Man. Stay away if you have the option. If we had any other option we'd take it, but this is all our insurance covers now. Sutter system was a frigging dream by comparison, and wish we could return! Our young adult daughter is having medical issues but not diagnosed yet. In Sutter we were getting in quickly to specialty appointments, felt listened to, and appropriate care was given. Now when she has a flare we're in the ER hallway for 6 to 8 hours before she is seen; we're waiting 2 to 5 months for each test to get scheduled; we're forced to wait then another month to two months before get back to the follow-up appointment to review test results. And it takes me 3 calls with at least 10 minutes on hold each time to even reach a 'scheduler'! The greatest irony was when they returned my call to schedule, asked if I had a moment, then put me on HOLD and kept me on hold so long I ended up hanging up. Now14 months later we're still in a testing process that shouldn't have lasted more than 6 months. Didn't help that the first internist told me "its all in her head", and that he didn't take her seriously. BTW not something you tell a family member and not discuss with the patient. Next was a speciality doc who found a whole cascade of organ systems involvement and abnormal tests that the first doctor glossed over. Meanwhile she remains undiagnosed, which means untreated, which means she doesn't have a normal life. We finally saw a decent doc last week who gave her a preliminary diagnosis that fits. This in spite of the fact that they couldn't find lab test results (yes, the have electronic records. But if the results aren't entered by a human, they don't show up). Now we're onto another round of confirmatory tests...which are spread out over another 4-6 months! Anyone who is worried about what being in a single payer health system would look like should be a UCD patient, and they'd vote in single payer just to get out of UCD Healthcare. Oh, btw, I'm a retired medical professional (Nurse Practitioner) who has worked at several Kaisers and at Sutter. They aren't perfect, but they are function and get patients seen in a reasonable time line. Bottom line, UCD is a frightenly overwhelmed and broken system. read more

As a physician myself, with an active private practice, I understand the difficulties in keeping a busy clinic schedule "...on time." However, the Ophthalmology Clinic at the UCD Ellison Ambulatory Care Clinic is beyond the pale, at least as it relates to the patients of Retinologist, Dr. Moshiri. I have had 3 appointments there for evaluation and followup of a minor retinal issue. The first time the appointment took 2.5 hours for a brief photo-scan, another brief "mapping," and a consultation with my physician. The second visit took almost 3 hours; I left in disgust after my third visit this week, when I still had not seen Dr. Moshiri after being in the clinic for over 3 hours. For the second and third visit I timed waiting and testing/physician time. Waiting time = 2.5 hours; actual testing/physician time = 15 minutes. During this interminable waiting time at no time did any personnel inform me as to when I might see the clinician, much less be able to leave. Dr. Moshiri may be a wonderful person, and a surgical whiz. But the attitude of this clinic (and UCD Clinics in general, as I understand) is entirely patient un-friendly and fully disrespectful of the patients it purports to serve. I am in private practice, so I must be respectful of my patients, try to minimize their wait time, and if I am delayed, keep them posted (personally, if my patient wait time will be over 15 minutes, I give a coupon for coffee at a next-door Starbucks..) I left my last appointment after 3 hours, 10 minutes, not yet seeing Dr. Moshiri. I had an opportunity to see my scan (took 5 minutes of my 3.2 hour wait time, and I had a brief 5 minute discussion with the Ophthalmology Resident, and it appears that there has been no progression of my retinal issue. I have requested copy of my medical records, and will be seeking care and finding a qualified retinologist within another healthcare system. No one can be as dysfunctional and disrespectful of their patients as U-C Davis. (s) Michael P Goodman, MD Davis, read more

Stay away! I've have 3 spinal fusion attempts. After the first surgery, the surgeon said I had soft bones. After failure one and two I got suspicious. I found out that a DEXA(bone density test) is very common when soft bones are noticed. Never was tested by UCD. They were even hesitant to do it. I got my own at Sutter and found out the worst news. My spine is 15-20 years older than my age. Now after my third surgery, I'm in the worst position to ever work again. read more

I'm a Medicare patient who was diagnosed with uterine cancer at the end of July. Due to moving to Yolo County, I switched to UC Davis Health Care in mid September, and my health records clearly show my uterine cancer diagnosis that a biopsy found at the end of July. I assumed that I would be able to see a UC Davis Health oncologist by the end of September, to discuss having a hysterectomy, but it took almost another month to finally see a gynecologist, on October 10, and THEN it took another 5 and a half weeks to get to see the oncologist, the appt is set for Nov. 18. I have left numerous voice mails and emails with the oncologists's office about the delay, with no response. UC Davis Health's motto is "Choose Health." At this point, it seems that I'm supposed 'quit choosing cancer' without any support from my health care provider. read more

Worst I have had to deal with yet. I was assigned a doctor that I cant stand at this hospital. He doesn't have any people skills whatsoever, he is like a robot that cant hear. Doesn't listen to a word I say, gives me prescriptions for meds that have already made me sicker than a dog, dismisses my health issues and sends me on my way. I ended up in the ER because he ignored my problems. I was sent to UC Davis by my primary care, 3 hours from my home and out of state. I stay in a hotel every visit because the drive is a lot for me. I was so sick last time I was there I had to stay in a hotel for 3 nights, $ 500. nothing got accomplished with this doctor, i ended up in the ER at another hospital. I really need a specialist that actually listens and cares about my case, I have been thru a lot in five years with my disease and this doctor and medical facility has made me want to give up on myself and my health. Very shameful behavior, I do not recommend UC Davis or its doctors. Disappointment and an expense I cant afford for such poor medical help. read more

You will wait at least two months to get an appointment with a specialist. And, their primary doctors won't do anything, so in actuality they don't offer any immediate care. That means your co-pay is doubled because you have to pay your primary, and then you have to pay the specialist. Plus, by the time your appointment comes up your health has most likely changed. Be ready to use Urgent Care facilities or the emergency room if you need any immediate care. read more

Hands down the best Hospital in sacramento once you get admitted. Clean professional courteous and organized

Emergency room visit for abdominal pain. I'm a healthy 30 year old and I went in for a stomach ulcer. I was there for 4 hours. Abdominal ultrasound $3348. Chest X-ray $1162 ( only $250 at sutter), ekg $382, facility fee for sitting in the waiting room $3396, blood work $173,$213, $214,$437, $46.5. This isn't including physician fees. I left there after they just gave me Pepcid and a GI cocktail. Go to Sutter!!! read more

After a few years of being brushed off by my Davis primary care physician I was going to switch thinking that he just wasn't that good. Then I was on hold just to switch to another Dr. for over half an hour. When I called the customer center to see if the call was dropped she acted like I was silly and said sometimes the wait can be 45 mins or more. I said I would be switching systems to which she simply replied "Ok". Customer care is NOT what UCD Health Systems is about. It is a care industry but they just don't care. read more

Received bill for $6,432 from UC Davis Health System for gall bladder surgery in 2014. There was zero transparency with respect to co-pays and deductibles relative to my insurance coverage. Called billing customer service and they immediately checked whether my insurance was credited correctly and stated that a do-over was necessary. Too bad that QA/QC doesn't catch this at the start. read more

I spent Tuesday night in the UCDavis ER.Overheard from one intern to another that all in unit c heard: That alcoholic ?!! I hope we don't spend another dime on that one". Then a lot of guffaws and nervous laughter ensued from other interns and staff. The male intern at the counter quickly turned off the loud speaker function and asked "did you know you were on speakerphone?!!, Sorry". Well these interns learned their lesson well, probably from my "attending physician"-Dr. Parik . That is to get those people out of there-don't spend on the lost cases. Another phone encounter (at the same counter c, the same evening) "Hello, ____, I am calling to let you know that your mother is "actively dying' '". Oh, call the other daughter? Okay "hello, I am calling from UCDavis to let you know your Mother is "actively dying' ". My thought was, is anyone with this poor woman while she "actively dies"?!! , if her own daughters are not there and don't care, surely the hospital is not bothering to have someone with her to her last breathe. His next comment was "we are getting ready to take her upstairs but I thought I would call". I hope "upstairs"meant a hospital bed or surgery and not the morgue. But, as poorly as I was treated there, I wouldn't be surprised about anything at UCDavis ER- Dr. Parik was the attending physician for me on the evening/morning 1/15 and 1/16/2013. BACKGROUND: Last November, 2012, when I was at UCDavis ER, I had confirmed Healthnet Healthy Heart supplemental coverage and basic Medicare Insurance. My two small bleeding ulcers and also colon bleeding were of great concern, then Turns out they discovered I had one giant ulcer and needed an colonoscopy before they would repair the ulcer. I couldn't get the colonoscopy that whole week supposedly because the staff was "too busy with scheduled colonoscopies". Teams of doctors and interns streamed in and out and I was enamored with how kind and caring the staff was and the fabulous care. If I needed the colonoscopy after the discharge of a week's stay, I would get the colonoscopy scheduled asap. I needed to switch to UCDavis plan and get a primary doctor for a referral for this procedure. I set about this, sending records from my doctors in Oakland. I also called Healthnet, my supplemental care provider, and asked about adding UCDavis Medical Center as I recently moved to the area (9/29/12)after being evicted-ran out of money paying for medications and doctors. I changed my address and wanted to pay and add on supplemental services. Healthnet sent me the supplemental services handout that was incorrect, changed my address, and then sent me a letter saying that I could not get Healthnet Healthy Heart in Sacramento and they CANCELLED my plan. They stated in the letter that I had moved SIX months ago and had not told them. This was a total lie, I have eviction papers for proof - I was evicted 9/28/12 from Oakland home-so how could I have been in Sacramento for six months?!! A provable lie and I have an appeal with Medicare right now. In the meantime, my UCDavis gigantic bills started coming in from my November 2012 stay. I even told the ER staff and admissions what had occurred while I waited to be seen for the same bleeding ulcer and now I am spitting up blood. The colon had stopped bleeding but I was continuing to throw up food and now blood every day. All of a sudden, I am no longer considered insured except "basic Medicare" and now considered a flake by Dr. Parik and his intern for the night "Alice". Alice, at one point, came in and said "you weren't expecting to get a colonoscopy from us, were you?!! I said of course not, just please repair the bleeding ulcer and get the blood vomiting to stop. Parik did not have the balls himself to even deliver this diagnosis whopper to me: My bleeding ulcer and throwing up blood was a result of constipation from too many TUMS!! They would not even give me written prescriptions and "preferred to call them in to a pharmacy" after they discharged me from the ER. What did they think I would do, sell the prescriptions?!! No concern that this 61 yr old not having a ride home at 6 a.m. or even a wheelchair to the door. My last words to Alice were that they clearly were not practicing the Hippocratic Oath here at UCDavis:("First, do no harm"). I went on to say that as they were discharging me with this bullshit diagnosis (they offered at 4 a.m. to have the poor overworked nurse do an enema on me as clearly this was just a constipation problem-I was in too much pain to even think about an enema after being at this ER from 6 p.m. the night before). I went on to say that if I die because the bleeding ulcer causes an infection, I bleed out, or any number of things they warned me about last November, (when I was not considered a flake) then I will sue the holier-than-thou doctor Parik and UCDavis Medical Center. This makes all of you my witnesses here so my Daughter can pursue, if needed. read more