I'd been using the same independent carpet cleaner for many years…read more Shortly before an upcoming appointment, he called to say he had to cancel; having just had a minor mishap causing injury on a job, he'd decided to sell his business. I was concerned; after all that time, I'd come to trust his work, and him as a person, and was not happy to need to go on a new search. He did recommend someone else he'd come to know, a husband and wife team. He did not know of their customers, but that they had a "great vibe." And I found that to be true, right from the first phone call, in which I was able to set up an appointment for the exact same time. The job was done yesterday, and I could not be happier. Jose and Ana could not be any more pleasant, thorough, and they clearly take pride in their work. They arrived literally to the minute at the appointed hour and finished well within the estimated time. The work was superb. Minimal muss and fuss. Price quite reasonable. 10.00 out of 10 for J&A Carpet Cleaning.

It is a rite of passage at one time in a person's adult lives to have to shampoo a carpet. Whether…read moreit be to get their security deposit back on an apartment, or because a person wants to clean and/or maintain the carpeting in their house, this is a task most people will have to undertake. And this task usually manifests itself in one of two ways if you're going to DIY it: 1). Buy a carpet cleaner from a store like Target or Costco 2). Rent a unit from Home Depot or a grocery store In scenario one, at least in my experience, I quickly found out that the home units are typically under powered and required multiple passes and still never really got the carpets clean. And in scenario 2, these units are usually bulky and awkward to fit into a car (especially a smaller sedan) and I often would have to spend time first cleaning the rented unit (since the previous person left all their gunk and dirty water in the collection reservoir) and it was a mess lugging that big unit sloshing water from room to room. In short, it is a pain having to clean your own carpets. That's why I'm glad I found J&A Carpet Cleaning. I needed to refresh my carpets, and didn't feel like having to perform this myself. One of the owners, Jose, responded to my inquiry within in a hour and after giving him the rough dimensions of the rooms I needed cleaning, he indicated that he would be able to schedule me within a few days. Upon arrival, I showed him the areas which would require a bit more deep cleaning. On the appointed day, Jose arrived early (which I always appreciate) and did walk through the confirm the scope of the job. He first did a dry vacuum of the area, followed by a pre-treatment of stain removers and detergents. And once he was finished with the actual shampooing which included hot water, he also used a brush to condition the material and aid with drying. 12 hours later, my carpets looked almost new! Is is cheaper to Do-It-Yourself if you need to clean your carpets? Sure. But sometimes, if you want better results without the hassle, it's probably a better choice to use a professional.

I genuinely can't recommend Mary Ann and her team highly enough. From start to finish, everyone was…read morecommunicative, polite, prompt, and helpful, and the work was competitively priced. I'm thrilled with the work.

Mary Ann and her team helped me with a huge unexpected project -- completely replacing a large…read moreshower -- under an extremely tight timeline and cost constraints. They did an absolutely fantastic job in every respect. Mary Ann and Margaret are responsive, communicative, thorough, and just all around great people of extremely high integrity. And, they did outstanding work on budget and on time. My favorite thing about them is that unlike so many providers, they fully owned their work while keeping me informed to the extent necessary. They made this an entirely stress-free experience for me, which is remarkable. As problems or questions arose, they presented them in a calm and reasonable way -- and they always proposed great solutions (either the solution they knew would work or, if they weren't sure or needed my opinion, multiple good options for me to choose from). That is such a unique and wonderful quality in a provider. If you need ANY work done that falls within the scope of Property Doctor's services, do yourself a huge favor and hire them. They are the best!

I was not pleased with the service I received. I had both my couch and carpet cleaned. While I was…read moresatisfied with the couch, I was not satisfied with the results of the rug cleaning. At first glance, the rug appeared to look better, but when I looked more closely, it did not look fresh or thoroughly cleaned. The edges of the carpet in particular, still looked dirty and did not appear to have been properly cleaned. I contacted the company and sent photos showing the areas I was not satisfied with. However, the representative responded by sending photos taken in direct sunlight and stated that the carpet looked fine. Those photos do not reflect what I am seeing in person. I also found it concerning that after cleaning the carpet, the technician placed the couch back on top of the rug, even though he said it would take time for the carpet to dry. It doesn't make sense to place furniture back onto a freshly cleaned and still-wet carpet. This made me question whether the work was done properly. Because of these issues, I remain dissatisfied with the rug cleaning service and would appreciate a proper resolution.

I was impressed with the team's focus on quality. We have a cream colored sofa that required S type…read moredry cleaning. The sofa was dingy, and a cushion had a water stain. The Mica team made it look fresh and new. They had an eye for detail and even removed a small, round ink spot. The crew explained what they were going to do, making sure I agreed with the plan of action and cost. They were notably careful with my flooring and walls to make sure nothing got wet or stained. I would hire them again for other cleaning. The cost was reasonable.

Fantastic outcome of my old bathroom. They made it look like a new 1040's bathroom. I love it. And…read moretheir prices were better than anyone in Baltimore. Thank you for fabulous work!!

Bryan and Jackie were friendly and available from the beginning -- very thorough with the estimate…read moreand answering all questions during that process and prior to starting work. I'm very pleased with the finished product -- my 100 year old bathroom looks new! I will bring them back in to do work in another bathroom and recommend them to anyone considering this process!

I would highly recommend and appreciate the services,Daniel is very professional and knows how to…read moreclean very dirty carpet.he did good work.he did the great work as he told me over the phone.when I moved in a new place carpet was dirty and looked it was never clean but he make it like new.i am feeling happy with their service.

Great job and services. After I got delays from other companies, he came out the same day and…read morecleaned a stain out of our wool carpet that no one else wanted to. Highly recommended

Denise had here crews put in a new kitchen floor, foyer floor, and had carpet stretched. All the…read morework came out very good.

We asked King's Flooring to help us with both carpeting and refinish some hardwood floors…read more They provided great service and value in both areas. Both crews were professional and did super work. Thanks David.

I had H&B service come by to do a cleaning to my shag rug. They came on time and immediately…read morestarted working. They hand cleaned the rug and the cleaning didn't take no more than a half an hour to finish which was great. I was pleasantly pleased at the results. My shag looks like new again. I will definitely highly recommend using H&B service

H&B services were always very professional and flexible when I was trying to schedule an…read moreappointment to clean my business office. I would highly recommend their services to other business owners. They easily removed 2 coffee stains that another company could not remove. 5 stars. Thank you! -GEICONOVA

Below is the email I sent to their customer support. They did such a horrible job. The technicians…read moreessentially destroyed expensive couches. Following the technicians' return to re-clean the couches, cushions, and dining chairs, I remain extremely disappointed with the quality of service provided. Their cleaning technique was unstructured, and the application of the cleaning solution was inconsistent, leading to uneven results. We waited for the furniture to dry before fully assess the outcome, but work remains horrible. The couches appear to be water damaged and the fabric seems to be destroyed by the solutions. In addition to my previous concerns, I want to reiterate the following serious issues: * Harsh Cleaning Brush: The brush used for stain removal was far too abrasive, stripping fibers from the fabric and causing damage to expensive furniture. I had to intervene and remove some stains myself to prevent further harm. * Dirty Equipment: The pressure washer hose was visibly dirty and was repeatedly dragged across freshly cleaned furniture, reintroducing dirt onto the fabric. * Lack of Precautions: No plastic floor coverings were used to protect surrounding areas, resulting in cleaning spray splattering onto floors, walls, and nearby furniture. * Disruption to My Household: Young children had just returned home from school and had to be moved out of the family room so your technicians could re-do a job that should have been done correctly the first time. This caused unnecessary inconvenience for my family. This level of service is entirely unacceptable. What should have been a straightforward process took the majority of the day, and I am left with concerns about the condition of the furniture. We would like a full refund of the services so that we can hire professionals to do a better job. I fully intend to document and share my experience, along with photos, in public reviews to ensure others are aware of the issues I encountered. I expect an immediate response outlining how you plan to resolve this situation. GO LOOK AT MY GOOGLE REVIEW FOR PICTURES

wanted to get my wood floor to shine again . I had coouole…read morecompanies to come out and give me an estimate they all wanted to re finish and said I had no choice. it was out of my budget so I didn't do anything. USA green clean came and did an estimate for me and told me I have another way to go a cheaper way they explaind that they can screen the floor removing all dirt and old coating and then 're coat with shine . I booked it and I am so happy my floors look shiney and clean . and I saved a bunch of money . thank you guys .