As a selling point, United Freight represents that they only use "in-house" drivers to deliver cars unlike their competitors who contract out their services. An employee from their company, Eli, quoted a price of $1045 to transport our car from MD to CO, regardless if we paid the money up front or, upon delivery, the fee was $1045. Upon delivery of the car, the driver (Alex) tried to collect $770 from us. He was unaware that we had already paid $1045 up front. He said that his paperwork showed a balance of $770 because THAT is the fee for transporting our car from MD to CO IF one chooses to pay upon delivery. Why would it be less than $1045? Because, upon delivery one can only pay in cash whereas if one pays up front, they will accept a credit card. Again, Eli misrepresented that the fee would be the same regardless of when we paid. Why would Eli do this? According to Alex, Eli is not an employee as he represented to us, but a broker. Eli gets the extra $275 as a "broker's fee." Remember, we were told that the drivers are all employed by the company. So, Alex would be aware of the inner workings of the company and, what he was representing, makes sense. Alex was agitated that we got ripped off for $275 ($1045-$770), and was emphatic that we should demand the $275 balance back from the company. "Ellen," from United Freight, had called me a few days after our car was delivered and we discussed the $275 discrepancy. She exhorted me to write a positive review on Angie's list with the EXPLICIT understanding that the $275 would be refunded. I wrote the positive review at her request and now the company is reneging on their promise. (I have since deleted that review and am now posting this review. I have also filed a complaint with the BBB.) Not really trusting Ellen or United Freight at this point, I contacted my credit card company and contested $275 of the $1045. United Freight has responded that it is not obligated to pay the $275 overcharge. The past couple of weeks, I have received several voice messages from Ellen. When I would return her call, she was never available. The company is getting a 1 Star from us because of its duplicitous representations. If we could give it "0" Stars, we would. read more

We are a dealership based out of Florida and we are wholesale Auction prices to the public so we often get clients interested whom are out of state and we often ship the car to their doorstep , with UFA the cost and service of their system makes it cost effective to include the service customers love when they see their new auto arrive @ their door step in exactly the time they were promised the customer service is truly amazing we use no other shipper ... read more

Everything from start to finish was wonderful. The driver (John) not only was polite, respectful, and VERY accommodating, but my car was spotless. Guy, the dispatch manager was also fantastic throughout. He was always available to answer any questions, and was there for me from start to finish. I truly felt taken care of. Your employees truly know that being there for the customer is your top priority. Thank so much! Thank you guys so much :) read more

UFA was absolutely great in shipping my car from Massachusetts to California. They delivered right on schedule and the driver was super friendly. I appreciated the fact that he was always in contact with me on the way. Guy was especially helpful in making sure everything went smoothly from beginning to end. Nice job! read more

United was amazing! Shipped 2 cars from Miami to Cali and the guys coordinating this were excellent! They answered my calls and emails in seconds and were always polite and helpful! Ernesto, the transporter, was awesome! Doesn't get any better! I highly recommend this company! read more

Great Service! I found a great lease deal from a Lexus dealer in NY. UFA gave me a great price so it was cheaper for me to ship the car from New York than to use my local Lexus dealer. Car was in my driveway in just 3 days. Awesome experience. Thanks! read more

I live in Mo and bought a vehicle in New York! United Freight was awesome start to finish! Special thanks to Guy for the outstanding communication. Vehicle was delivered on time and in immaculate condition!! Highly recommend! read more

We send the car for my daughter in California from Dallas tx,I'm found Coatal auto shopping by online and we get good price,nice driver and fast delivery(3 day only).Thanks Alexander read more

I had a very good experience with UFA from start to finish. The price was right and they did everything they said they will. Car arrived a day early in great condition. read more