I hired Perfection Inspection for a "check-up" inspection after living in my home for about 4…read moreyears. I'd changed out some appliances and fixed some issues from the original inspection, and noticed a few things over the last few years I wanted a professional opinion on all at once. Inspectors, in my opinion, are the absolute best for this, because they have a bit of experience with everything, but no incentive to scare you into into bigger and bigger maintenance/repair jobs. I couldn't be happier with my decision to hire them. From the moment I inquired about their services, Perfection Inspection was attentive and responsive in their communication. Jim was both professional and personable. After he arrived, he indulged me with some conversation about the home, his experiences with homeownership, my dog, etc. Jim is such a comfortable person to talk to that, before I knew it, I'd already wasted an hour of his time! Once his ear had been thoroughly talked off (not that he raised so much as a word of complaint) he was extremely efficient in his initial survey of the home. Within 45 minutes, he'd checked over the entire exterior and garage. He checked in with me and told me his findings so far, heard my concerns, and answered my questions. I was thrilled to notice that he'd paid extra attention to the concerns I had raised during our first conversation. This "efficient but thorough examination followed by check-in and Q&A" repeated 3 more times, once each for the interior, the attic, and the crawlspace. Not only did Jim find more than the original inspection or the initial building inspector did, he also took the time to make sure I understood the severity of the various issues and what options I could pursue for fixing them. He gave candid advice about what could be DIY'd, what should be hired out, and on what timeframes he'd recommend various jobs be done. Already, this would be easily worth the $450 I paid, but what has secured me as a "shout from the rooftops" advocate is the extra care Jim gave to my home. He spotted an issue with one of my windows and walked me through how to fix it then and there -- the kind of thing I've had on my to-do list for a year but just didn't know how to tackle. He was extremely respectful and careful of my belongings (and I'll be the first to admit my lack of tidiness -- there was much more of my junk laying around than there should be!) Finally, he was patient and kind to my overenthusiastic puppy, even checking with me about how to help keep the pup safe as he went in and out of the building. Hire this man. If you're a seller, have him check your property before you sell. If you're a buyer, rest easy knowing that if Jim misses something, it's probably not something you'll ever need to notice.

Jim is the most thorough and knowledgeable home inspector. His use of the thermal imaging camera…read moreis so helpful to see if a leak is active or just staining from a past water event. Since he knows how to repair everything, he can tell you if this is a super expensive fix or a fairly easy repair. I like that, otherwise buyers can get spooked by a home inspection.

Very nice folks, super helpful, reasonably priced for lab testing and the test comes back fast.read more

From the owner: Waterlab Corp. was started in 1978 by Beth Myers. The company has participated in the EPA (EPA #…read moreOR0008) and Oregon's drinking water and environmental laboratory certification programs since its inception. Currently Oregon changed to a national accreditation program under NELAC (National Environmental Laboratory Accreditation Conference). Waterlab Corp.'s accreditation # is now ORELAP100039 along with the EPA certification. Waterlab Corp. participates in two blind proficiency studies for drinking water constituents annually and one blind proficiency study for wastewater constituents. Professional memberships include American Water Works Association, Oregon Association of Water Utilities, American Chemical Society, and Oregon Environmental Laboratory Association. You could look up testing records of any public water supply in Oregon (Oregon Drinking Water Program) or the nation at the EPA-Yosemite site. Whether you see the tests you want, or have more questions, call us. We're here to help you!

I am extremely impressed and appreciative of the services and support provided by this Pillar To…read morePost team. I have only lived in apartments before, so all of this was a new experience for me. My first impression was when speaking with the dispatcher by phone. She is very knowledgeable, and answered questions to me in detail. She was clear, transparent and honest, and did not try to gouge or oversell me on anything. This is a very important point given my lack of experience in this domain. I was invited to attend the inspection, and it was a fascinating process. I have only lived in apartments, so this was my first time being exposed to the internals and sub-systems of a house. The inspector is extremely thorough, and is very knowledgeable and patient if you ask him questions during the inspection. We went through every corner of the home and he pointed out areas which could be problematic, and also aspects which were well constructed. The inspector is very knowledgeable, and these people are easy to interact with. The report I received is very detailed and included critiques, observations, and maintenance tips. I followed up with questions, and got detailed responses. I am very grateful for the expertise and quality of service provided by this company. They are highly skilled, professional, and easy to work with. I believe I got an excellent service from them.

After only living in our home less than two years, our inspector from Pillar to Post failed to…read moreidentify MAJOR dry rot spots (over 10 of them) plus more on the front of our house. None of these spots were identified in the report. We will be spending over $3,000 dollars to fix these boards. We hired a contractor who is very reputable in the Portland and Salem area to fix the doors and he says that this was a HUGE miss on their part. I called Pillar to Post today and claimed it wasn't their fault and we should have hired a contractor to fix these issues and they were not their responsibility to identify them, say what?! Just know if you use Pillar to Post and they make a mistake, they do nothing :(. I have a lot of friends who are real estate agents who I will be passing this along to, unfortunately. We will never work with them again.

Wow. ETA was recommended to us by Oregon Restoration after a dishwasher flood that caused mold…read moregrowth. Karin was far more than a mere mold tester. She was astonishingly knowledgeable about every aspect of mold, including products for DIY cleaning, health symptoms, and online resources for healing. I took a huge amount of notes just during our first conversation. I also felt her prices were very fair, even without all the free education I received. With the help of these two great companies, some DIY cleaning, and Karin's solid advice we were able turn a frightening and toxic situation into a healthy one. Our home is safe and my symptoms are gone. Thanks, Karin!!

Finding the right professional can be really difficult sometimes. It's hard to know who to trust…read more If you suspect pathogens in your home, Karin should be your first call. In addition to being very knowledgeable, she is clearly passionate about what she's doing and the effect she hopes to have on people's overall wellbeing. She did not try to sell products, but instead took on the role of helping me solve my problem, in a way that I felt was above and beyond expectations. It's actually She is a caring, empathetic human who genuinely wants to help and support you. Your time is important -- don't waste it calling anyone else!

Very pleased with the quick and friendly service I received. Jeff conducted thorough testing with…read moremultiple devices and methods that was at a much higher quality than the inspector my property manager had sent over the same day.

Excellent inspections. Local and family-owned. It was very thorough, and nothing was missed. The…read morebuyer was thrilled with the attention she received from Ugly Duckling Inspector.

Lee helped my wife and I navigate the purchase of our first home with his thorough inspection -…read morethere's so much we would have missed if we didn't get someone as great as Lee! We're a couple novices when it comes to owning a home, so having someone with Lee's patience was such a blessing when it came time to go over the inspection report. The report was extremely detailed, but Lee was sure to highlight the most important parts when it came to safety and longevity. You absolutely have to give these people your business if you're looking to support a non-profit and get a great inspection.

We've used their team for multiple inspections of both new construction and remodels…read more This week, we had Dylan and Lee each complete an inspection on separate properties. Each inspector has been thorough and detailed in their reporting, thoughtful in letting us know big and little things they notice around the property, and are exceptionally speedy with getting the report written and shared. For those who want detail, these reports are often 40+ pages with pictures and descriptions. I've felt confident in the home buying and selling process based on these inspections. We will certainly continue using this company due to their reliability, detail, and professionalism.

We worked with BJ a few months ago when we were planning to have some plumbing work done; the…read moreplumbing company asked us to get asbestos testing done before they could proceed. They gave us some quick instructions if we wanted to use a DIY method, which I quickly vetoed! We spoke with BJ about the issue and were able to quickly get an appointment with him; he took 13 samples (we needed quite a few due to the scope of the work), and received the results the following week, I think. He sent us the lab reports as soon as we had them so that we could share them with the plumbing company. (Total cost came to just shy of $300.) At any rate, BJ was super-helpful, friendly, and efficient, and I'd recommend him highly!

I recently have had the pleasure of working with BJ at IQA Home Inspections, Inc. I am trying to…read morepurchase a home in Salem while living in another state and it is a difficult experience at best as I can't be there in person for much of the escrow process. I have found BJ to be thorough and professional and he has gone above and beyond to help me understand the inspection report and answer all my questions. I get the sense that he genuinely does care about his customers and that "caring customer service" is not just a company slogan for him. His inspection report was well-written,detailed, and contained photos of each item that needed attention so I could understand exactly what was being discussed. His attention to detail, his kind and personal customer service, and his obvious integrity, have definitely earned BJ and his company 5 stars in my book. :-)