Every time I've taken my daughter to this office changes their story. The first time they told us…read moremy daughters work would be covered. Then send us a bill for $1200! Oops, they said...we made a mistake! Then they said they could do her fillings in one appointment. When we got there they only did two saying they didn't know what she was going to present. What? We all looked at the x-rays. is this your first time doing a cavity? Not. They knew exactly what she was presenting with. Then wanted us to make numerous other appointments. Why didn't they just tell me we needed several appointments from the get go? Office staff are very unprofessional and argumentative. The dentist won't even talk to you. Sends someone else out to do it. I will never go back to this office. Extremely dissatisfied.

Stay away from this business. Front Office staff are completely rude, condescending and…read moreunprofessional. I had a scheduled appointment scheduled for 8am, but was running a little bit late. I received a call from a lady at the front desk around 8:10am "why are you not at your appointment you are funning late." I informed her that I was sorry and running a little late and could be there in about seven minutes. She let me know very condescendingly that "well that is not going to work you are halfway into your appointment." Ok fine, well can I please reschedule, even if it is a ways out? "Well I can see what I can do but I hope you know you are going to be charged!!!!" The staff members tone and demeanor was basically treating me like a child and how dare I be 20 minutes late to an appointment at their establishment. I understand that it was my fault for being late but to be treated and spoken to like a child and threatened to be charged for making an honest mistake is not superior customer service. Will be finding a new dentist and not patronizing this business and recommend anyone else considering this establishment to do the same.

terrible customer service and very unprofessional doctor. Treat staff poorly and do shotty work. I…read moredo not reccomend.

Went to their office for routine cleaning. Very personable and professional. I would highly…read morerecommend this establishment.

Dr. Vartabedian and his team of professionals are some of the best in the industry. I'm one of many…read morewho really loathes going to the dentist... It's just a world of uncomfortable experiences for me. I've had some less than stellar hygienists who have carelessly cleaned my teeth and end up poking me in the process, and then the chatty cathy who turns a teeth cleaning into a an hour long therapy session. In my experience having my teeth filled and cleaned I've been exceptionally pleased with the team at this office. I had a very eaten up molar that the Dr. basically built from scratch... saving me from a root canal! Despite their nitrous not working on the day I came in, I was able to sit through the procedure without my usual anxiety and stress. A year later and and I'm still very pleased with the results. Their office equipment is kept updated, clean, and is state-of-the-art. All the faces at the front desk are warm and friendly as well. Thank you to Dr. Vartabedian's team for making me look foward seeing the dentist!

Dr. Douglas Lewis bent my molar in one direction until my jaw bone cracked and the root snapped. I…read moreread tooth extraction techniques on the internet and I found that he did not follow any NORMAL extraction guidelines.He did not even TRY to loosen the tooth as mentioned in the ADA manual. I truly believe he intentionally snapped the root to collect more money from medi-cal for a root extraction .....that or he is a sadist. I have had 7 other teeth extracted some by other dentists at this clinic and I have never had an experience like this one. I could have done a better job using a back-hoe! I have done a better when I once pulled one of my own teeth with a pair of pliers. If you go to Mendo Clinic dont let this guy jerk you around. Beware !!

New patient and new to the area. Excellent place so far! All staff, reception/assistant and Dr…read moreReams were super friendly. Got a great cleaning and exam/x-rays. Definitely feel like my spouse and I are in good hands here. As a bonus, beautiful lake front office. Inside the office is beautiful. The classic 60's architecture and the awesome decor make it a very warm and comfortable place to be. Definitely coolest dentist office I have ever been to. I have no anxiety with dentistry but I know a lot of people do, I think the mood and vibe here is very relaxing to calm any nervousness. They accept Delta Dental PPO as well. Highly recommend!

I was a new patient, I came in for a cleaning but he would not clean my teeth unless I agreed to X-…read morerays; he took a full mouth over and over; filled me with radiation; aimed the camera at my eyes "to get a better shot and because that's how he does it". He looks very very old but does the cleaning himself; pulled my hair several times because he put his armpit on the top of my head to keep me still I suppose. He loves birds and wanted to know if I liked birds; I prefer furry animals but I was afraid he would get upset if I said so; I felt intimidated by his staff woman who stood over me; gave me a long document to sign and would not move; stood over me, rushed me to sign, said it was necessary to have my signature and hurried me to sign a la Gestapo method. To this day I don't know what I signed. I get nervous going to a dentist but this was intimidating, I left confused and kind of upset; like "what just happened?".

Dr Tom is such a good oral surgeon that I almost look forward to have the procedure. ALMOST! I…read morehave been coming to him for more than 10 years. He is a great dentist.

Firstly, Yelp has his name wrong. He is William K Tom, not Tom K William. His last name is Tom…read more I had a very painful infected tooth that, unfortunately, had to be removed. I live in Eureka, CA. The one and only oral surgeon in Eureka could not get me in for 2 months. There is no way I could wait. My regular dentist recommended the office of Dr. Steven R Boettger and Dr. William K Tom in Ukiah CA. Ukiah is a bit of a drive from Eureka but I could get an appointment is less than a week instead if waiting for 2 months. Dr. Tom is so wonderful! His staff is most excellent too. Dr. Tom, my regular dentist, and my thoracic surgeon and the only 3 medical people ever who engendered trust in me and put me at ease immediately like they do. I don't know how they manage that but it is a rare skill. I especially liked the way Dr. Tom explained everything thoroughly and made sure that all my questions were answered. He did not talk down to me as some dentists and doctors tend to do. Instead, he talked to me as an intelligent person. Dr. Tom did an excellent job on the extraction. I seem to be healing well although the work was only yesterday. I am so pleased with Dr. Tom that I will go back to him if i decide to have dental implants. Driving from Eureka to Ukiah is well worth the drive and the extra expenses of travel for the A+++ oral surgery and outstanding staff. I enthusiastically recommend Dr. Tom to anyone who needs his services.

He may be technically good at his job , but has a very cold and condescending bedside manner …read more.. I met him many years ago when my sixteen year old daughter had her third molars extracted .Felt his rudeness and coldness then and now this past week when my friend had a tooth pulled . The guy has a personality problem.

Living in Mendocino often puts you in Santa Rosa or SF for excellent professional services...but…read morenot if you need teeth pulled. My family has had the misfortune to need teeth extracted 4 times in the past 10 years. Dr. Boettger is great as are is his office staff and assistants. He is very professional and follows up your extraction with a call to check up on you late afternoon/early evening. Both my teen age daughter and I have had wisdom and not so wisdom teeth extracted sometimes under anesthesia and sometimes with only a local. No problemo and kind professional care.