Unfortunately, the responsiveness of this rental management company is abysmal as is their standard for habitability. For example, it took months of providing proof of rodents in the building from pest control professionals before this management company took any action. Their solution was to provide a monthly rodent pest treatment which the tenants had to coordinate and manage. After the first 2 months, the treatment stopped without communication to the tenants and the rodents returned. The excuse I've heard is the owners are nearing retirement. In my opinion, the 5-10% off the market rate rental price is not worth the cost of your sanity. Proceed with caution. read more

I can go on and on about how awful this landlord and company was, so I will: 1. The unit I lived in is a very old house with 4 units. Being an old house, the walls/floors are thin, and you can hear EVERYTHING, loudly. Walking, talking, etc. I had to come up with an agreement with my downstairs neighbors that I needed to actually tiptoe in my apartment after 11pm. The landlord lies and says it's extremely quiet and you don't hear the other residents. 2. Unresponsive unless threatened. I reported a leak in my ceiling last November. They never addressed it, but certainly had the audacity to take my security deposit after painting the apartment. 2a. We had a sink hold in our driveway that was dangerous and growing. This was left unresolved for over 6 months. They suggested we use plywood. I called the city to complain. That day, they showed up to address the fix. 3. They have a wonderful maintenance man, but he BANGS ON THE DOOR when HE decides it's time to fix something. Multiple times I have worked from home and have been in meetings when I was interrupted with, no exaggeration, panicked banging at my door. When given feedback to Enterprise, I was, again, ignored. I'd give zero stars if I could. read more

The Enterprise Company - Sinkhole - Property Management Near Me - Oakland, California

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I had a disappointing experience with this company that raised concerns about professionalism and potential age bias. I request a tour of a unit at 410 Bellevue Ave in Oakland and from before I even toured I began receiving an excessive number of messages, which felt intrusive. The manger Timmothy who showed me the apartment was Kind. However later I called the main office to ask a few follow-up questions. The lady who answered the phone was so rude and disrespectful. When I asked about co-signers she immediately asked my age (20) and from then on she began to belittle me and no longer take my questions seriously. She told me they don't take out of state co-signers which I then asked further questions trying to understand why not. Instead of answering my questions she just responded "well are you a law student" . Then ended the call in a condescending manner and told me to look elsewhere. I wouldn't recommend applying here, especially for younger renters. read more

I stayed at the 81 Vernon apts and had a wonderful experience! The building is well maintained and any repairs are dealt with swiftly (normally within a day or two). The building managers are very friendly and approachable. Couldn't recommend them enough. read more

We rented from the Enterprise Company for 6 years, and they were absolutely wonderful landlords. Sybill was always quick to fix any maintenance issues we had--usually within a day of us notifying them--and extremely friendly to boot! If you are looking for a small, personal renting experience, then look no further than Bill and Sybill. The Enterprise Company is definitely the best landlord we've ever had. We highly recommend renting from them to anyone! read more

I have been living in an apartment managed by Enterprise for over 4 happy years. Some things you should know about them in case you're in the market for a place they manage: They're a smaller, family-like management company. Not one of those big faceless managers, but also extremely professional. They take the property manager/tenant/owner relationship seriously and are just plain fair with everyone. The treat you like humans and have reasonable expectations of you. Speaking for my property only, the place is well kept up, maintained, and certainly not ignored. You can tell they care about the properties for the tenant and the owners sake in the way that everyone wins. Lastly, Enterprise will treat you like a grownup and rightfully expect you to act as such. They're flexible in the ways you'd want businesses to be. The people behind the business, Bill and Sybill and really great. They get you're a person just paying your rent and trying to live. I've lived in places with property managers that were either too hands on or too hands off....and you all know what I mean....but Enterprise really does give the right space and attention you expect. If you're reading this because you found a spot managed by them, know you found a rare place because it's managed by just good folks. Hope this helps! read more

We feel so lucky to have rented from Enterprise Co. They are responsive, ethical, and good people. Fabulous landlords! We've been here for a few years and had NONE of the problems I previously had with big companies that could care less. If you can, rent from them first! read more

I have lived in a building managed by this company for 8 years, and have found my in-house manager to be very responsive and always eager to solve whatever problems I have had. As far as managers and landlords go it's the best experience I've had in decades of renting in 3 different countries. read more

I toured a 1 bedroom unit at the 81 Vernon Street apartments. The unit was spacious and well maintained. The property manager, Scott, was very friendly and knowledgeable about the space. I submitted an application (including a $40 application fee) to the main office. I heard nothing about the status of my application for a week. I sent several emails and left voicemails, none of which were returned. Now, nearly two weeks later, I still haven't heard anything. As an applicant with good credit and stable income, I am baffled as to why this occurred. The property manager mentioned that the unit I was interested in had been vacant for five months. Despite my interest in this place, I ultimately had to move on to looking at other apartments in the area. I am thoroughly disappointed with the lack of communication from the Enterprise Company. read more

Don't believe the biased reviews. My partner and I rented from them for years and the quality went way down! Lack of communication, dirty common areas, broken laundry machines, taking months to make repairs. They also randomly sent maintenance to our door without notice. The property manager makes fun of other tenants behind their backs and comes off as racist. Two female neighbors complained to us about management mansplaining to them and ignoring their complaints. The company is cheap. They will raise your rent as much as possible every year. We ended up leaving. Just don't do it! read more

I've lived at their 81 Vernon st property for almost 5 years. They are the best apartment management company I've ever had in my life (not an exaggeration). They are always responsive (within 24 hours or less) to repair requests, misc inquiries, etc. They have been extremely quick to actually fix and maintain. Reasonable, fair, and responsive landlords. They don't try to nickel and dime you with shady tactics related to money or security deposits, etc. I am moving out of my current place because I am getting married, but I truly hope we can find our next place at one of their other properties. read more

I've lived at their Old Oakland house for 2+ years now, and leaving is one of the hardest things I've done. Bill and Sybill have been great in every way landlords can be. They were always responsive to repair requests, and did everything they could to be supportive. I highly recommend The Enterprise Company if you're thinking of renting a place. read more

We were very pleased with our last 6 years of living at 2909 McClure with Bill as our Landlord. Limited contact is always a good sign and there weren't many instances that we spoke with him. If there was ever an issue that needed to be addressed, Bill was very responsive and Sybil was always very friendly to us. Missing the feral cats! Love you Inky and Annie! Miss you! read more

I've rented a lot of apartments over the years and Enterprise is definitely the worst. Not sure how they are with other apartments that they manage, but I will avoid them like the plague in the future. One note about where I live, and this may have more to do with the owner than Enterprise: You can bet that every year without fail they will raise your rent. It doesn't matter how good a tenant you are, you will be pay more each year. You can take that little tidbit to the bank! read more

The Enterprise Company are super amazing! I rented an apartment near Lake Merritt and my experience there was definitely one of my best yet compared to other places I've lived in. The house manager was very communicative, easily available and went above and beyond at times to make sure my needs were met. She responded to my emails promptly, and if there was a need for any repairs, she sent someone to fix it right away. I never had to wait for more than a day to get things fixed. For example - one day I got home from work and my unit didn't have any hot water. I called the house manager and the next day she had people come over to install a new water heater in my unit. The house manager also ensured that the building was clean at all times and I never had any problems related to hygiene during my entire stay there. When I moved out, The Enterprise Co. made the entire process a very smooth one and communicated with me about how/when they were sending me my security deposit back. Definitely one of my best experiences renting an apartment! read more

So my experience with the enterprise company started when I needed an apartment in oakland.I looked at their 414 grand property and thought it was great , so I rented it and the process was really smooth. After a year of living here , my sink started leaking...so I called the manager to get someone here to fix it for me.The repairman came on the same day and repaired it in an instant. If you want good property management...look for THE ENTERPRISE COMPANY. read more

When I moved to Oakland, I came across a Craigslist post that led me to becoming a tenant of The Enterprise Company. I'm so grateful because for more than four years now I have had a wonderful experience with the entire property management team. My building manager Timothy is responsive, helpful, and funny. Sybill is also friendly, knowledgeable and very organized. This company is first rate and I highly recommend renting with them. Additionally, I've referred a couple tenants who are also very happy with their decision to rent with The Enterprise Company. At my building, I had an idea to start a recurring neighborhood mixer - it was really awesome for my building manager to participate and encourage it! We have a great neighborly vibe and it makes coming home even sweeter. If you have the opportunity to rent with The Enterprise Company, just do it :) you won't regret it. read more

Rented from them for four years and they were always flexible, fair, and responsive in all requests. It was a pleasure renting from them and given the opportunity I would do it again. read more

Excellent rental agency! I lived in an apartment on Telegraph for a year and a half and if ever there was a problem, it was dealt with immediately. Honest, friendly people run this company and that is a rarity these days. Had I not left California, I would still be living there! read more

The Repair Person is great.Told me when is he coming to help me and he is a very happy and joyful person.The greatest of all is that he is very patiant to help me figure out how to work things. read more

I have had great experiences with this company. You really get the sense that the owner cares a lot about the apartments he manages. I often see him around the building and he is consistently personable, and prompt about fixing any problems that may arise. I'm not sure if this other reviewer is delusional, but the rent at my building is very competitive, I even find it a bargain. Do the rents increase slightly from time to time, yes, but rent has to increase everywhere. An experienced company that you can depend on! read more

My partner and I have lived in an apartment managed by the Enterprise Company for about a year and half and have been truly grateful for the care provided by Sybill. As an office manager, she holds things together with a personal touch. Although there are many other tenants, I always feel as though each concern and issue is addressed with individual care and attention. Sybill goes above and beyond to ensure that our needs are met and is a true advocate for tenants in the Bay. With a housing market that continues to grow and compete, it's comforting to feel as though we have a knowledgable, honest, and assertive advocate on our side. We are very happy with the Enterprise Company, which I believe in large part is a reflection of the diligent, competent, and assertive work done by Sybill! read more

I have stayed in a property they manage for over 2 years and my experience has been excellent. The ability to stay month to month without having to pay an exorbitant amount over your original rent is a huge plus. The resident manager in my building, James, will respond to emails quickly and the handyman, Kam, is efficient and pleasant. If I ever move, I would be checking with them first to see if they have any other properties open. read more

Rented an apartment from Enterprise for two years and they were always very helpful and communicative. Any issues I had were taken of right away. They're a smaller property management company and it seems like they actually know and care about their tenants. I got my deposit back with no haggling. Bill, Sybill, and Cam are all great. Highly recommend them! read more

I've rented an apartment that is managed by Enterprise for more than a year now and my experience has been very different than David's. I imagine it has to do with the landlord, the economy, market, etc. No problems or complaints with this company. read more

I love their property management skills. Ok, I am not the most handy person out there and recently I was having some problems with my oven. I notified the Enterprise Company and the same day a handy man was at my apartment fixing it. It turned out it was a minor fix that I could have probably done myself, but it was so nice knowing there was someone else that I could call to take care of of. read more