Do yourself a favor and stop comparing different companies. Have had 3 moves over a decade with…read moreStairhopper and I won't go anywhere else. Timely, efficient, responsible, and insightful. Alec and Philippe did a great job. Highly satisfied. Alec offered suggestions for protecting items that I'm grateful for. Philippe did not quit. The move consisted of moving large items and a few boxes from small 1 BR apartment to a nearby storage unit. The back office made the quote process easy and my move came right in line with the quote. Not saying that will always happen but I had prepared ahead of time to secure parking, access, elevator, and loading dock. Do your homework! The care and professionalism is why I chose Stairhopper and have used this company for my prior moves !

Stairhopper movers were great to work with. They did some packing for me (mostly fragile items) and…read moreeverything they packed arrived unscathed. They also moved all of my furniture and belongings, and the crew was professional, efficient, and flexible. The pricing was competitive too. I highly recommend them.

I can't recommend Vessen Home Improvements highly enough. Serge, the owner, was outstanding from…read morestart to finish. I contacted him after, unfortunately, hiring another contractor only three months earlier who did a sloppy job and left me looking at crooked doors every day. Serge and his team came in, replaced all of them, and the workmanship was outstanding. Our project involved replacing 13 interior doors (including 3 double door closets), and because our home has non-standard door sizes, it required extensive measuring and planning. Serge took the time to carefully measure everything multiple times and even researched the best sources to find the right doors rather than taking shortcuts. He also replaced a bathroom threshold and completed a few other projects, all with the same attention to detail. Throughout the project, Serge was exceptionally communicative, professional, and reliable. His crew was hardworking, respectful, quiet, and left the house clean at the end of each day. Most importantly, the quality of the workmanship was exceptional. Serge is a true perfectionist, and it shows in every detail. The doors fit perfectly, operate smoothly, and the finished product exceeded my expectations. If you're looking for someone who takes pride in his work, communicates well, and delivers outstanding craftsmanship, I would wholeheartedly recommend Serge and his team.

quality repair, good communications!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Once again outstanding customer service. Walked in with my self diagnosed broken lock, door…read moreassembly. Walked out owing $0. Jill proved me wrong, absolutely nothing wrong with the lock. Advised how to remedy our issue. Thank you Dan Contardo

We needed a locksmith to replace some locks, and made an appointment for the next week. Because we…read moreonly got a 12-4pm block, I called at the day of the appointment to ask if they could be more precise (both me and my wife have full time jobs), but they couldn't. But then the locksmith who was going to help us did give me a call around 1pm to say that he'd be late because he had some other jobs to do first. Then he never showed up. Three days later I called to ask what happened, and they didn't really know, but they said that it could have been that the locksmith had had an accident. If that was in fact the reason, it is of course totally understandable that the locksmith didn't show up, but I think it can be expected if something like that happens that the company calls the customer the next day to explain what happened and make another appointment.

Sam is the best, arrived quick and on time, very kind, polite and professional, identified the…read moreissues quickly and get the job done seamlessly and efficiently In the history hottest day in Boston. Highly recommend

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

I'm very happy I found Paul on Yelp. He was able to fix a portion of our fence that had blown down…read morein the wind over during the winter. Paul was easy to communicate with and came up with a creative solution to make sure the hole and gap in the fence is fixed properly. The estimate was very good and fair and even ended up being on the cheaper end. I wouldn't hesitate to contact Paul again for any future jobs and I'm glad I found him because let's face it - you always need a good and reliable handyman.

Amazing service, quick response. Had a brokenn4 poster, sent Paul photos; he assessed what had to…read morebe done, unlike some others whho weere vague. Great repair! Great service. Hire this guy!

Nothing but positives here!…read more Needed a fob for a new-to-us Civic and sent the word via Yelp's messaging ... Mati responded right away, came to the house, and did the work quickly for a fair price. Side note: I couldn't open the fob that came with the car because of a stripped screw. Mati tried for measurable minutes at no extra charge! And thanks to his effort, I did manage to get it open later on. Nice guy besides. Will definitely call again if/as the need arises!

Mattie was great. Very communicative as we set an appointment, on time and great price. Explained…read morewhat he had to do to rekey the locks and set expectations (which he exceeded).

I have only used a storage facility a few times, usually around house moves or during college when…read moreI down sized to a dorm but it's always been a hassle in the past. you get a quote online and when you show up there's extra fees and one time account charges.... BUT that was not the case at Pride storage 2 centre st Wakefield. I booked a reservation at 430pm Saturday of Memorial Day weekend and shortly after I was being shown the grounds by a wonder man named Bob This facility is 81 units and they are all easily accessible. the units look brand new, no smell, we'll light and the price I was quoted is it NO adding fees or admin charges. also the cost for a 10x20 unit was basically the same as the competitors are charging for 10x10 unit on the fourth floor It's great value for my money and it was an easy transaction I would highly advise using this place for storage in the future Thanks

From the owner: Indoor self storage Squeaky clean Best price value and no…read more administrative fees Climate control Key pad entry Security cameras

This is the second time I have hired E/R Electric. They made themselves available almost…read moreimmediately, after ordering the needed equipment, and installed so efficiently they were in and out in less than an hour. He went above and beyond to help with a couple of extra things at no charge. Highly recommend!

I bought a new dishwasher and I needed an outlet to install it as my old dishwasher was hard wired…read more. I called E/R Electric and left a message and within four hours from my call Eddie showed up with Steve and they both did an awesome job. It's been years since I needed an electrician and now I will use Eddie in the future. If you'e looking for someone who is friendly and professional Eddie is your guy to hire.