I felt Camila's dedication to help me find a mascara for my everyday look, she was genuinely curious and cared about the dramatic eye look I was looking for. She shared her own eyelash routine with, I trusted my purchase & left with even an a Mac eyelash primer & mascaraaa!!! read more

Amazing customer service, such a clean and fun store. Everything was in stock & Jeila I believe was so helpful

Camila can't be in customer service (period) i'm pretty sure they have her because she works hours that people don't want to work but oh my gosh the attitude of this lady is insane. Why work in customer service if you can't be friendly it makes no sense the employee discount isn't that great girl . Find your joy or get a therapist read more

Eva did a great job on my haircut! I went in nervous as I haven't gotten a haircut in many years but she made me feel confident in her abilities. Overall super happy with my results! read more

The stylist who did my wife's hair was unprofessional and incompetent. From talking to another stylist in the middle of using a CURLING IRON to, to APPLYING OIL BEFORE APPLYING HEAT is ridiculous. You would think for a Calabasas-based retailer the stylists would be on par to the standards of its residents. My wife's hair still has residual smell from being burnt and she had to wet her hair after the appointment to bring some form of life back to her hair. For anyone looking to get their hair done, LOOK ELSEWHERE. "Why didn't your wife speak up?" Maybe perhaps the fact that the stylist was older and so overly confident in her work without consulting my wife that the dynamic in the salon would've been awkward. read more

Love that Ulta has so many brands in store to choose from. This store is so spacious and always clean.

Jennifer is so amazing! She helped me find exactly what I needed and recommended amazing skincare products I should try! If you need any advice or help regarding anything skincare or makeup related, Ulta in Calabasas is the place to go. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Calabasas, California

I had a wonderful experience with Jenni. She is such a knowledgeable and very helpful. Her personality was amazing! I felt like any question I asked she knew exactly how to help and I must say that her makeup is flawless. I will definitely be back to see her for her beauty tips i will see you soon thank you jenni!!!!!! kendra doreen read more

Went in to for mascara and lip liner Anissa was the pretty young lady that assisted me. She's good with colors and I just want to thank Ulta for providing such outstanding service. Including the manager he was very polite and patient read more

Meh The people who work here fit the area. I have done one store order pick up and they got it wrong. It was for three large tubes and two small turned of BLACK mascara and I got three tubes of brown. You had one job. Doubtful they'll accept the return since it's ulta and you can't return anything. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Calabasas, California

Malia was the BEST. We came in for my mom's birthday and she made her feel special! Will be definitely returning to this Ulta because of her ! Also Julissa ( sorry if I spelled the name wrong) she helped my mom pick her perfect lip combo ! These two deserve a raise. :) read more

Always great customer service when I come here for pickups or shopping. Very organized and clean store with a great vibe. Definitely love comming here each time! read more

I made an appointment to have highlights done and had a consultation beforehand with the stylist. We discussed the color, tone, and overall look I wanted to achieve, and after examining my virgin hair and , she assured me that a beautiful vanilla blonde result was achievable. During the service, the bottom sections of my hair were left processing longer than the top, and close to closing time The final result was very uneven, with noticeable orange tones throughout my top hair. After expressing my concerns, the stylist brought over a manager, and I was offered a complimentary correction service for the crown area. I still paid for the service and left a tip. When I returned for the correction, I remained polite, but the stylist seemed dismissive and admitted the result was partly her fault while repeatedly suggesting there must have been something on my hair, despite me explaining that it was virgin hair. She continued discussing the issue with multiple managers and made comments that felt unnecessary and unprofessional. She stated she would do what she needed to do to make me "more pretty," then proceeded to bleach additional sections and later said she needed to apply brown color. When I simply asked whether the brown color was permanent, she responded sarcastically by asking if the blonde was permanent and started rambling on even stated calling me Mam instead of my name I felt the energy shift in the salon . At that point, I felt blamed for a problem I did not cause. I became so uncomfortable and upset that I spoke with the manager and ultimately received a refund. Because I chose to leave rather than continue being treated that way, I had to leave the salon with soaking wet hair . Unfortunately, I was left with orange and yellow streaked hair, and a new stylist has since informed me that the highlights were uneven throughout, with some areas heavily highlighted and others barely touched. I now have to spend approximately $300 on color correction. Based on my experience, I cannot recommend this service. read more

Love this Ulta! I haven't gotten any services but the shopping experience has been perfect. Staff are friendly, store is fully stocked & clean, returns are painless, easy parking, and never seems too busy. Best location in the area! read more

Many of the sales staff are very helpful, which is very nice. However, there are not a lot of samples at the store so if you buy something you're kind of guessing. Returns here are almost impossible-- even though they tell you, they will take items back they do not. So then you're stuck with something that's not right for you. read more

I love LOVE THIS PLACE best makeup here for cheap and best overall store to get lady things ! I will forever recommend you to go here and get any makeup you need instead of a regular makeup store! read more

I came today for a pick up order and it was not ready. Fair to say that it was my fault because I did not receive that notification by text. As soon as one the members noticed that they could not find the order for obvious reasons, she was sweet and kind enough to get it done for me. This is not something we should expect an Ulta team member to do because as customers we have TO GET THE COMFIRMATION for our orders. However, I want to shout out to the Calabasas Ulta Team and their customer service. They really make my night. I am a teacher and start school tomorrow!!! THANK YOU!!! read more

Had my hair colored at Ulta by Jasmine and couldn't be happier. She was so good and professional. Did my chosen color perfectly and with no color/Dye left on my forehead!!! Thanks Jas!!! read more

Jass is an amazing hairstylist! She told the time to listen to me explain my desired outcome and also looked at pictures I provided. My hair now looks and feels so healthy. read more

Super excited to use this Chi lava hair dryer . Had my other one for so long and I went to unplug it and it totally came apart. Had it a good ten years. Out with the old in with the new ! Thank you ultra for having so many options an amazing customer service! read more

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Such a quiet location. I don't know if I came on an off time during a weekend, but there weren't many people inside shopping. With that said it was like there were few employees working. I had to walk around a bit trying to look for a sales associate. I needed to pick up a few things and the selection of items was decent and the shelves were stocked. There's plenty of parking and a location worth coming to. read more

Ulta Beauty - Today's haul. - Cosmetics & Beauty Supply Near Me - Calabasas, California

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Well, Alta is great. And you know you can count on the store for the things you need to get you through.

Yesterday went to Ulta for my root touch up and found out that blow out is now extra $57 on top of root touch up for $81. It's no longer part of root touch up service. Corporate greed has no bounds. read more

THIS REVIEW IS FOR THE SALON AT ULTA: I have had my hair highlighted by Tavga a few times now and I LOVE it! She really listens to my hair goals and is willing to tell me what will and what won't work for my hair. I also like the color of my existing roots (ash blonde) and she uses babylights to blend in my roots beautifully with the color. I am at a level 10 toner and we found a great color combination of Shades EQ 010NW (Iced Pina) and 010P (Ivory Pearl). The pearl softens the yellow of the Iced Pina. My first visit with her included some color correction because I had areas of orange/brassiness, but she took the extra time to seamlessly blend in those areas with the babylights. My most recent visit included more chunky highlights, so my natural base/roots show through for contrast. I also had her trim my bangs and they look great! I am very pleased with her services and appreciate her attention to detail. Thank you Tavga!!! read more

Ulta Beauty - Highlights by Tavga. - Cosmetics & Beauty Supply Near Me - Calabasas, California

This review is for the salon and it's long but pls read. Let me start by saying I NEVER write reviews anywhere but if I can help someone save their sanity I will. I came here in November and wanted to get full Highlights. I schedule an appointment with Tavga and had no clue who she was and never been to this Ulta before. (I've been to Northridge and one other location and LOVED it) but I took a chance and haha that was the worst decision ever. Again, I'm blonde naturally but have a little darker/almost grey/light brown outgrowth naturally so just wanted to make some highlights to freshen up my hair. She took forever and had 2 clients waiting in-line very impatient as well. And once she was done I was a brunette? I thought it was only the lighting in there + very stressed considering she and her clients were all waiting so I went back home and back home I'm like no this is not okay. I went in there asking to become lighter and she made me darker. So I went back there, spoke with the manager and other employees bc Tavga was busy. And let me tell you no one wanted to help me even though they did wrong. My husband even had to stop by to literally scream at them until they caved and told me they could make it up to me by scheduling an appointment in 2 weeks bc they can't make more highlights now or my hair would break. So we asked the manager if this is free bc they messed up my hair at the first place and he's like yes ofc! Fast forward 2 weeks, Tavga or the manager is no where to be seen just an annoying lady who works there who thinks she's the manager and another older lady who did my hair. And they wanted to put a toner in my hair to lighten it up more and I asked about more highlight and she said "yes sure but that's gonna cost you" haha we literally asked the manager and he's like "no ofc it's free, we messed it up so it's our job to fix it". I argued with her but after hours I literally gave up and let them put in a toner and it was better sure, I could walk around in public but I was not satisfied no. Far from it. They are very unprofessional and they don't know what they are doing so go to another Ulta salon if you want to save yourself a lot of headache. The first pic is after I went there, does this look like someone who asked to be lighter and more blonde lol. And the second pic is from a video hence why the quality is so bad but this was taken a day before I went there and you can see how blonde I am with just a little darker roots. read more

Ulta Beauty - This is after. I asked to be more blonde :) - Cosmetics & Beauty Supply Near Me - Calabasas, California

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I have done my hair many times with Mehrnaz at ulta she is doing great job beside is so friendly also ulta salon is a nice place and staff are so helpful. read more

When I went to check out, they said they needed my phone number. Apparently there is no flexibility on that issue, so I walked out empty handed. I also noticed that there were 5-6 employees behind the counter and no one walking the store to help people. I was the only one attempting to check out. read more

Made an online appointment for salon services: partial highlights and a cut. They tried to upsell me telling me that a blowout, color and a "good" haircut would all cost extra (a $62 haircut is basically a "chop"). I had never used their services and all of this made me very concerned that they only cared about making more $$ and not doing a good job. Needless to say, I left. read more

I won't go to ulta for a year or so and then when enough time has passed and I begin to forget why I hate it here, I'll go back. Today didn't disappoint. Why isn't there some kind of system for workers on the floor so they realize how many times a customer has been asked if they need help? I had a bunch of stuff in my bag and I had to put it all away and leave after the 12th time asked how I'm doing or trying to tell me what's on sale today or asking if I'm signed up for bonus points or whatever. Ulta, your workers are bored silly or administrators are micromanaging sales people into a feeding frenzy. It's not an enjoyable shopping experience. Hopefully you'll figure this out and direct the workers on the floor to stop harassing customers sometime here soon. It's just unbearable. It's been a long day and I don't want to engage in small talk with every single worker in the Calabasas ulta. I'm pretty sure they'd be happier not having to chase customers around all day. read more

Huge raves for Kierrah the stylist! She did my young daughters' hair with such care and focus. She was lovely about explaining process to them and asking their opinions. Gorgeous haircuts that are stylish and classic! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Calabasas, California

The cashier ladies are usually so fun and chatty so no problems in that department. I do however dislike when I get treated poorly for no reason by the people that are supposed to help me. I walked into the perfume department and started smelling them with my friend, and some of the perfumes start beeping. We laugh about it and move on, and before going to the next perfume section, we get stopped and ask if we need help. The tone of voice was definitely not because she wanted to help us, but because she thought as teenagers, we were here to steal. I asked her a question about where I could find a concealer and felt her responses were judgy, like I was "dumb" for not knowing exactly what I wanted. I even tried to make a joke out of my confusion and just got stared at. Finally getting to the section, I ask her to help with shade matches and tell her that the shade I have at home turned a little too yellow for me. She rudely points to a shade saying "you are this one". I tell her that's the one I have at home and it's still a bit yellow, and she looks at me like i'm crazy saying, "it wouldn't be yellow it has pink undertones". I tried it one more time and before even looking, the lady leaves saying come find her. If i'm coming to your store to look for a product, and even verbally ask for help, I would expect some hospitality and true help instead of just "do this do that". +The shades she gave me and my friend were way off, but she ran off before she could even see how bad it looked Anyway it's been multiple times where i've come in and gotten treated poorly solely to the fact that Im younger, and they connect younger people to stealing. Environment attracts a customer, and I don't think i'll be a customer at this location anymore thank you! read more

5 stars for the Benefit Brow Bar! Vanessa worked miracles on my brows! Guinevere helped me choose product. I am not "into" makeup and have little knowledge or experience. So a beauty store can be quite intimidating for me. What I love about this store is the staff always makes me feel welcome and free to ask ignorant beauty questions. They are so helpful with finding the best products for me and patiently explaining how to use them. read more

Hay my makeup yesterday by Ilona and she did a good job. It looked all natural and perfect and got many compliments too.

This is the best of the locations near Malibu/Agourra Hills/Westlake. Always good service and a great selection of products. Came in yesterday and Katie (the one with red hair and freckles) was so amazingly helpful! She was friendly, patient, she even checked in the back for a product for me and helped me with a complicated transaction. Thank you so much Katie! read more

showed up to my eyebrow app 30 min early they told me to walk around the store for 30 min when the time of my appointment had arrived I looked for the lady I went to the front and they said she's not in today she sick... when I asked how they could accommodate they handed me a 30 Percent of coupon. Also the last time I was in they sold me the wrong color after color matching me and wouldn't take it back even though it was unopened because it had passed the amount of time... (maybe it's this specific ulta I'm having bad luck in) but don't really feel the quality of customer service... read more

I had gift cards that I used & because one card had multiple vendors on it I wasn't aware that I needed to register/redeem- the salesgirl or manager - Kylie was so very helpful, she literally registered gift card using my iPhone to make this transaction happen smoothly for me. Thank you again Kylie, your customer service is amazing! read more

Le'Shay killed it! I had a slight issue with the previous service... My hair wouldn't take the 2 applications ... I'm sure part of it was my hair is just stubborn, but lesson learned that you can't really go from brown hair of any shade to red without going back to the base.Le'Shay definitely knew what she was doing and corrected the issue no questions asked. I recommend her to anyone who's looking for a great colorist! I was almost tempted to not go back only because I thought I was getting one of the best the first time around and had my doubts but my gut told me not to give up. I'm quite sure they're all great but my colorist went above and beyond and so did the manager who put me in good hands! So thank you CiCi and everyone at Ulta Calabasas for making me look like that fireball I wanted to be! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Calabasas, California

Terrific Ulta store . lots of in stock products and without the line. the store manager was pulling an online order and he helped navigate to items i required. Will shop this ulta. Extremely clean they seem to be keeping to covid rules don't ladies, don't sample products right now ! You might get sick or the store personnel sick . read more

Greatest Appreciation for Katie for Above & Beyond Customer Svc !! This store was Super busy . Usually order online & haven't been here in awhile . There's options to Order Online & Pick up @ store . Amazing selections of Beauty , Accessories Vitamins & Salon . Convenient location 101N/S Exit Parkway Calabasas . 101S May also exit off Mulholland . Surrounded by Variety Restaurants, Grocery , Coffee Shops , WFBank , Movie theater , The Calabasas Commons & Fuel stations . read more

This is the 3rd time I've come to this location after work just to find that they've locked the doors well before the time posted 9pm closing. . Today it was 845pm. Last time it was 854pm. Time before that it was 841pm. I drive all the way out here with gas prices being unreal for us here in California just to see a bunch of associates sharing their head "sorry we're closed" well before it states on the website, here on yelp or even on the front doors of the store for crying out loud! I can't imagine how many sales have been lost due to a few employees wanting to leave early. My advice. Don't work the night shift. All I know is that it's frustrating as hell and a huge waste of time and gas when u drive all the way out to a spot just to find out that I should have never counted on the hours posted. My advice is to officially change this location's closing time to 8:30pm and have it posted clearly for your customers to see. No brainer. Don't get me wrong, I'm a huge lover of the Ulta stores. This is the reason for my rating not being a 4 or 5 star. read more

Ulta Beauty - 8:50pm. Doors locked. Time states doors close at 9pm. - Cosmetics & Beauty Supply Near Me - Calabasas, California