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    Ulta Beauty

    3.2 (114 reviews)
    Open 10:00 am - 8:00 pm
    Updated a few days ago

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    Employee who hid my order after I showed ID. Root of the unprofessional and possibly discriminatory behavior.

    Completely Unacceptable - Involving Corporate and Considering Legal Action 04/23/25 6:20pm: I visited this Ulta to pick up a prepaid curbside order. Upon arrival, curbside was unavailable, so I went inside. I presented both my order confirmation and valid ID. Despite this, the employee at the pickup counter (name starts with "K," no name tag) refused to release my order, claiming I had an "attitude." She then hid my order under the desk and refused to provide it. When I calmly stated I wasn't leaving without the item I paid for, she instructed her colleague (also no name tag) to call 911 on me. I did nothing aggressive or unlawful. I waited in my vehicle as law enforcement arrived--an extreme, unwarranted escalation. I immediately contacted corporate. David from Ulta's corporate office reviewed camera footage and confirmed that I provided all required documentation. He told the store to release the order, but they refused and claimed they canceled it. Their behavior was retaliatory, unprofessional, and potentially discriminatory. I've submitted photos of both employees so others can recognize them. Ulta corporate is now investigating, and I'm considering formal legal action. I urge management to take immediate disciplinary action and reevaluate the type of individuals representing their brand. For context: I am a licensed healthcare professional and business owner. I have never encountered anything this hostile or inappropriate. Their behavior was unprofessional, retaliatory, and felt discriminatory.

    this lady shes racist for continuing reporting people of color

    DONT COME HERE IF YOU WANT TO A ACCUSED TO STEALING!!! 5/3/2025 (my birthday...) I went in with my sister her boyfriend and my boyfriend (we are all hispanic ethnicity) around 6pm we were followed and asked many times for bags with crazy looks we felt uneasy after the 5th time and then finally told security "saw us put something in our pocket" the cops were called and search my boyfriend we never stole anything but being accused is crazy because we were all having a good time after my birthday dinner we were mainly in there for my ulta birthday gift. Be careful out there and all 4 of us were trespassed and can never go back in there. THE COPS SAW THE SECURITY CAMERAS AND SAW NOTHING. CRAZY THAT THE COPS WERE CALLED ON YOUNG HISPANIC TEENS. rude customer service

    Eyebrow wax

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    2 years ago

    Love this place! Everyone is so helpful and if I ever don't like anything, I take it back no questions asked!

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    Thank you! We're so happy to hear you enjoyed your visit!

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    Ulta Beauty Reviews in Other Languages

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    Review Highlights - Ulta Beauty

    Gianna at the Benefit Brow Bar zipped my brows into purrfection She also did a lip wax.

    Mentioned in 6 reviews

    Read more highlights

    Salon By Riri - Hollywood Glam by Riri

    Salon By Riri

    4.6(177 reviews)
    0.9 mi
    Locally owned & operated
    Certified professionals

    I've had hair extensions done before, but with my hair texture, I've always found it difficult to…read moreget that seamless, natural blend. Riri at Salon by Riri completely changed that experience for me! Riri herself took her time and paid such close attention to making sure my natural hair texture and color blended perfectly with my extensions. The result is absolutely beautiful and so natural-looking. I have genuinely never felt as beautiful and confident as I did sitting in her chair. If you're considering hair extensions and want them done RIGHT, this is the place to go! I can't recommend Riri enough!

    Roya did my hair for my wedding earlier this year. My hair looked great for most of the day, and…read moreshe is clearly very talented. However, there were some downsides to the overall experience, especially given the premium price and the fact that I booked her for two looks and all-day touch-ups. Roya arrived to my bridal suite wearing a "MIGA" ("Make Iran Great Again") hat, a slogan modeled after Trump's MAGA movement and associated with political rhetoric about Iran. Regardless of personal beliefs or current events, wearing anything political as a wedding vendor is very unprofessional, especially when there is a chance of you being in bridal suite photos. Thankfully, my mom and maid of honor asked her to remove it before we headed to the venue because i didn't want my guests to misinterpret her hat, but the situation stressed me out on what was supposed to be a peaceful and relaxing morning . And the hat appeared in my wedding photos/video and I had to ask my videographer and photographer to make edits. She also ran about 30 minutes late to my trial and arrived 40 minutes late on my wedding day past my requested start time. I anticipated that she might be late based on reviews and prior experience and adjusted my timeline accordingly, but that is not something a bride should ever have to plan for, especially at this premium price point. Lastly, she left right as my reception began, despite me paying for touch-ups throughout the wedding. At the time I was fine with it, but by the time I cut my cake and after dancing, my bangs looked sweaty and no longer appeared polished. I am not sure if this is typical, but I wanted to share my experience.

    Photos
    Salon By Riri
    Salon By Riri
    Salon By Riri

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    Kenneth Brown Salons - blonde transformation by danielle tyler

    Kenneth Brown Salons

    4.7(322 reviews)
    1.9 mi
    $

    No more brassy hair!…read more Maryam was referred to me by a friend who said "she knows color" and it couldn't be more true. As someone with 3b and 3c curls it can be very difficult to find someone who knows how to appropriately handle my hair and understand how it doesn't lift the same as straight hair. I had been going to a curly hair salon nearby for years and was always disappointed in a general shapeless curly cut and color that was uneven and brassy. I came to Maryam desperate and with a bit of damage from the previous stylist. She transformed my hair both in terms of health and aesthetic. Maryam is incredibly knowledgeable about the right technique needed to achieve this incredible result in my photos. She's great with both cut and color and i highly recommend her to anyone looking to finally feel seen and understood with their natural hair!

    I have known Shanea and have been working with her for years. She knows hair, frizzy hair, straight…read morehair, curly hair, any kind of hair losing your hair. Whatever the case may be, she's gonna figure it out and when you leave there, you're gonna feel like a million bucks. I love how she takes the time with you offering up different options. her thoughts, her capabilities are unbelievable. Her haircuts are cut to perfection. I don't know how much better you can get them perfect and you're not gonna get anything less from Shanea!!! I had moved to a few years and I flew all the way back to California every four months to have my hair done by Shanea! OK, who does that -someone that knows when they got a great/ outstanding hairstylist they travel to them! She really truly cares about people and goes above and beyond. She had her own salon for many years I used to love and I sitting in the salon talking over new adventures. She talked me into doing a couple things with my hair and I've never been as happy as I am now. She just unbelievable. So if you get a chance to get Shanea sit back and enjoy let her work her magic. Shanea truly is the best color girl I've ever met in my life. She knows her colors and I am a Blonde imagine that a Blonde in California.... You won't regret it not for a minute ,not for a day!

    Photos
    Kenneth Brown Salons - Cut by alex macleod

    Cut by alex macleod

    Kenneth Brown Salons - After

    After

    Kenneth Brown Salons - Obligatory bathroom selfie before i leave haha.

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    Obligatory bathroom selfie before i leave haha.

    Diamond Salon & Spa - After my Keratin treatment. I love how my highlights from previous appts came out.

    Diamond Salon & Spa

    4.8(259 reviews)
    5.5 mi
    $$

    I've been going to George Portillo since 2016, and at this point I'm convinced there's some actual…read moremagic involved. My hair is the longest and healthiest it has ever been, and that is absolutely because of George's skill, product guidance, and the way he approaches hair with both artistry and science. He's an educator at heart and is always up to date on the latest techniques, trends, products, and color science. He somehow manages to create the perfect blonde for my complexion every single time -- bright and dimensional without sacrificing the health of my hair. And his haircuts deserve their own mention because I genuinely do not understand how he does it: I leave with freshly cut hair that somehow looks LONGER. Explain that one. He's also an educator for EasyPro Hair Extensions, so if you've been dreaming about longer or fuller hair, you're in very capable hands. I personally haven't needed extensions, but I would trust George completely if I ever decided to go that route. Another thing I really appreciate: his timing is precise. Appointments are efficient without ever feeling rushed, which is a rare and beautiful thing. If you want someone who understands blonde, understands hair health, stays on top of his craft, and will actually teach you how to take care of your hair between appointments, book with George. There's a reason I've trusted him with my hair for a decade.

    I come here for blowouts by Amanda and she does an exceptional job! She is so sweet and kind and…read moretakes her time and really makes sure you are on the same page for the final result. Highly recommend!

    Photos
    Diamond Salon & Spa - Ari is an incredible colorist.

    Ari is an incredible colorist.

    Diamond Salon & Spa - Hair in lighting

    Hair in lighting

    Diamond Salon & Spa - Beachy highlights

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    Beachy highlights

    Ulta Beauty - cosmetics - Updated September 2026

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