I wanted to love this place so bad, been there twice and both times not very great experiences,The…read morefirst time wasn't horrible but I felt I wasn't being listened to and they just didn't care on what i actually wanted and was so FAST . second time was the worst was faster then the first time and cut me twice and hardly even cared. I feel if you aren't a regular customer. they just want you in and out .

I love this place!! I tell all my coworker and friends about this hidden gem! Emily is my nail…read moretech! She always knows what I like...even though she asks me and I can never decide. I trust her, when you trust your nail technician...that is always a good thing. Thank you ladies.

I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. This was my first visit to this salon, and I came because I researched reviews and was excited to get a few services, which I never do for myself. All services were booked through Polished Salon on Phorest. I specifically asked for callus removal before and during my pedicure on my first visit, the young girl who did my pedicure replied " oh yeah! definitely! we've got an hour an a half!" but it was not provided. Instead, I was told to come back the following week, and they ended up doing an entire keratin treatment to remove my calluses. When I asked the front desk staff why the callus removal treatment was not performed during my first visit, the front desk staff replied, "I don't know." I booked a brow lamination service expecting professional results and clear communication, but the service did not turn out as expected. After my appointment, I noticed issues with the lamination and returned to the salon several times in an effort to have it corrected. Throughout the follow-up process, communication was very frustrating. The technician was difficult to reach, and when I contacted the salon with my questions and concerns, I was told she operates as her own separate business and that they could not help with concerns related to her work or clients. Since I booked through the salon, it was disappointing to feel that no one was willing to take responsibility for helping resolve the issue. The experience quickly became overwhelming as this was my FIFTH time back within one week, I was given answers such as "I don't know," and I felt the front desk had essentially told me I was on my own. I specifically asked the front desk staff to help me and provide answers; I never demanded a refund. I also apologized to everyone in the waiting area as I began to have a panic attack. I was sobbing so hard I could barely catch my breath. Another customer at the salon kindly stayed with me outside for about 30 minutes until I calmed down. I also reached out to the salon owner to share my concerns, but instead of feeling heard, I was described as causing a "commotion" and "aggressive," which was hurtful given how respectfully I had tried to address the situation. The technician did eventually refund the cost of the eyebrow service, but only after offering to redo my lamination for the 3rd time in one week (not healthy or safe) multiple return visits and a significant amount of time and effort on my part. During my last visit, she said she had "done a lot of work" on me and explained that my brow lamination was more of a "straightening" of my brow hair. My brows are naturally straight, so this would not have been necessary. I wish that had been discussed before the service or at my first follow-up, not after five visits. If my brows were not a good candidate or the results were expected to be limited, I should have been told upfront. While I appreciate the refund, it did not make up for the repeated trips, poor communication, and emotional distress. Based on my experience, I cannot recommend this business, and I hope my review helps others make an informed decision before booking.

I am extremely disappointed with my experience. I paid for $700 Botox services and did not receive…read morethe promised results. After noticing the lack of effectiveness, I contacted the business multiple times to address the issue and seek a resolution.(called at 5, days at 10 days and then seen at 14 days) At 14 days I was given 5 units and paid for 4 more units. Despite making several good-faith attempts--including returning for follow-up visits--the customer service was poor and dismissive. My concerns were not taken seriously, and I was ultimately refused any corrective treatment, refund, or reasonable explanation. The response was " You are full of drama and do you want my lawyers phone number?" $700 for Botox is a good amount of money to not have satisfactory results. Botox is a medical aesthetic service that requires accountability and professionalism. Unfortunately, this business failed in both treatment results and customer care. I would not recommend their services to anyone expecting ethical practices, proper follow-up, or responsibility for outcomes.

Horrible! Expect to wait & wait even with an appointment. Made appointments for 12:45 on a Sunday…read more When you walk in you check in on an ipad and thats it. Multiple customers got taken before us. Once it got to 1pm i asked how much longer. And 2 minutes later they sit us down. Seems like theres no order or organization on which customers are next. Typical large salon not focused on good service to customers. I didn't make an appointment with a specific nail tech because I figured a gel pedicure is so standard they should all be able to do the service. WRONG! I wont mention who we had do our pedicures but if you want to book here only book with a specific person mentioned on google & yelp who does a good job. As for the pedicures the polish job was sloppy. My nails and cuticles weren't filed evenly or trimmed enough. My friend wasnt worked on at the same time as me. Her pedicures also was bad and very rushed. The tech cut her cuticle and made her bleed. Not to mention trying to upsell her on other nail services when a basic pedicure cant be done. BEWARE

I went in expecting to do hanging white dip ombre' and the guy doing my nails suggested I try gel…read moreX. I am so thankful that he suggested this because the way the nails grow out with gel instead of acrylic or dip powders, is amazing and it remains very beautiful for at least 3 weeks that I can attest to. The nail salon is also decorated very nicely and I absolutely adore the lights that they have and I need to get some for my home! Easy to book an appointment, massage chairs, while you're waiting, and overall just really great results for a great price! This is my new nail salon since my move here and I'm very thankful I found a good one!

Manny never forgets to offer me a complimentary beverage (water, soda, or wine)…read more Today, the customer next to me was chatty; she drove in from Mifflintown for a special, elaborate design she wanted and knew she would be satisfied with here at Honey Nails. Manny is consistently meticulous with even my basic designs and what my nails need. I like to schedule my next appointment at home and online when I can check my calendar.

The owner is extremely rude. He would scold employees in front of clients and would urge them to…read morehurry up and stop talking so they could see other clients. I would never go back to this place. It was just stressful to be there in the first place.

I can't say enough nice things about my service! Jodi was absolutely fantastic and my experience…read morewas luxury. She is personable, kind, and genuinely cares about her clients. Conversation was easy and she took into account the horrible experience I've had and proved that isn't how nail services should be. She took her time helping me select my color, did an AMAZING job with my cuticles (they have never looked better), and spent time making my preferred color look amazing. Pedicure was also the same! She was thorough, thoughtful, and walked me through everything she needed from me and her reasoning behind why! I did learn a lot today and left with such a deep appreciation for her profession. She truly is in the business of making you feel your best. Thank you so much for taking the time to make me feel wonderful

Jodi will call a customer and tell them off because of bad business practices. Instead of putting…read morepolicies in place for customers that miss appointments or no shows, she will call you to tell you how disappointed she is about how irresponsible you are and how you are ruining a business relationship she has with the makeup/skin business owner down the street. I have had my haircut here in the past and was really happy they would do my hair for my wedding. As a customer, I knew what day my practice run makeup appointment was with the makeup/skin owner down the street but forgot what time it would be. I thought I wrote the time in my notebook. That was my mistake and I apologized to both business owners. I never received a text message or phone call for confirmation. Every business I have made deals with for this wedding has called me in advance for reminders and confirmations. I tried calling the day of my appointment to make sure the time but no one was available to pick up until the time of my appointment so either way I would have been late, I called the makeup owner at 9:34am. So I assumed the appointment was 11am and I started my trip to her salon around 10:15am. She calls me to point out I am late, makeup owner called me at 10:26am. Jodi, the hair business owner, made it worst when calling me about the missed appointment with her down the street hair/skin business partner. She was rude and then gave me an ultimatum: either I paid for the services I would be receiving in advance plus the appointment I missed or I would have all the appointments canceled, Jodi calls me at 11:08am and berated me for almost 2 minutes until giving me an ultimatum. This was never part of the deal that was made. It seems she got into a tiff with the makeup/skin business owner down the street and took it out on me. If only she would have reacted differently, I would have probably paid this either way because I already felt bad about missing the appointment. Hopefully, Jodi learns her lesson and makes better business dealings by asking money or a deposit or a credit card in advance to customers before making appointments. In the end, I am glad I did not give money to Jodi and her business partner down the street because I am probably not the first or last customer she has or will do this to. I gave Jodi's business two stars for arranging my hair and make up for me in such short notice and for my past hair cut I had here last year. My suggestion to Jodi is to get a better attitude with customers because you're not the only hair stylist in town. I already found replacements for my big day. Never will reach out to them again. Thanks but no thanks. BTW... I have call log evidence of the whole thing.

I get pedicures on the regular. My schedule is all over the place and since my friend and I usually…read moretry to go together, its often difficult to find two appointments at the same time. Unfortunately, our schedules didn't align this week and I was on my own. I had other obligations Tuesday but was able to carve out a little time. I really wanted to get my toes done before a trip this weekend. Randomly I googled and called salons in my area and beyond. Only one, Universal, was able to accommodate my pocket of time. I literally knew nothing about them as I didn't even check Yelp reviews, so I was going in blindly. It was easy to find and near my house, housed in the same shopping center as the Giant in Mt Joy. Prices were in line with other places. A regular pedicure (one of three pedicure options they offered) was $28. Every service gives a $1 discount if paying cash. I was treated by an older lady named Noon who definitely is a free spirit. She has a great personality and is hilarious. I enjoyed chatting with her as much as I liked my pedicure. It was like hanging out with an old friend, even though we just met. One thing you should know about Noon is she has magic hands - like for reals! Her foot massage was DA BEST EVER!!! I joked with her that I would pay her to do just that - to which she replied jokingly "you can't afford me"! Aside from that amazing foot rub (which really was all that) she did a fantastic job on my feet. My polish is perfect, soles and heels smooth and refreshed. I'll definitely be back! One thing I really liked about this salon is the owner Ben is there at the first station. He answers the phone and makes all the appointments. Aside from Noon and Ben another employee was there. They acted like one big happy family who really worked together well as team and were happy in their jobs They also all spoke English, to customers and to each other, so there was no wondering if they were talking smack about your feet behind your back. If I had to say something negative it would be that the overall feel of the salon is very generic and not aesthetically pleasing to look at. Not that it's a huge deal, but the decor could be amped up a notch to give it some personality and a spa feeling to provide a more relaxing experience. It is a rather large retail space, with 11 nail stations and 10 pedicure bowls. Noon provided me with a loyalty card, take it to every appt to earn a free gift. Ask for one if they don't offer. Also while they "may" accept walk-ins, appts are highly recommended and given priority. The phone rang the entire time I was there, so they seem to have plenty of loyal clientele. See you soon Noon!

Came with my family for pedicures (4). Called for a same day appt and they were able to accommodate…read moreus quickly. I was very happy with my pedicure. The salon was busy but they took their time with each of us. Great job! I don't live locally but if I did, I'd be back!

We've been going here ever since they took over this spot in the strip mall. It used to be a…read moreFantastic Sam's. The girls are always friendly and they talk to my young sons while they are cutting their hair. We've never had a bad experience here yet. Happy to be a regular customer.

Fantastic salon! I've been going here literally my whole life, the ladies that work here are very…read moregood at what they do! They may not be a top high end salon, but you're treated well and the pricing is very reasonable! I recently recommended a friend and she had a great experience with the cut and color! If you visit their site you will locate all the pricing. They also have a cute little store attached to the salon you can browse before or after.

I called for the first time to check them out after moving a couple blocks away a few weeks ago…read more They are very nice, courteous, knowledgeable AND are going to try to take the time to teach my grandson how to trim his first mustache! For $3!! Awesome!!! My appointment isn't until next week, but will let you know what's up - they sound too good to be true.