Cancelled my appointment that was confirmed twice an hour and a half before without any reason or explanation. Yet there are still appointments available on the site for the same time. The stylist was Natacha M. I called the store for an explication and it went to voicemail 6 times, however when I called from my other phone they answered. read more

Ulta Beauty - Canceled with no explination - Cosmetics & Beauty Supply Near Me - Miami, Florida

My lovely hairstylist Marion's work is amazing as usual. I have been coming to her for years and LOVE the results she always gives me. She is a master colorist and knows how to work with you based on the tones and hues that you are looking for. I mean, the pictures speak for themselves. You will not regret working with her! I promise. We always laugh and have a great time; she is a beautiful soul who genuinely makes me smile at my reflection after every transformation. Please ignore the nasty reviews people put on here about the time. She does everything she can to get the color right and is very responsive to feedback if you tell her it's not the right color for you. She just wants you to LOVE your hair, nothing else. ALSO, you cannot RUSH beauty; make it a point to ASK how long it will take BEFORE you criticize the processing time. I see a lot of comments about people not knowing how long something will take. But that is bad communication on your part; tell her how much time you have BEFORE you sit in her chair and she will work with you to get you out quickly. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Miami, Florida

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I just got a blowout at Ulta A salon in Kendall. The hair got puffy, and not fully dry this made my hair to become freezy and puffy. I am so upset, cannot believe that I have to do it over again at my house. read more

I am thankful with MARION VELEZ certified Elite Stylist, had my wedding on the 26 of Feb.2025 made my makeup and hair style appointment with her and let me tell you she has that positive vibe and dedication for that special day .Makeup and hair style came out just how I asked for. Giving a four star just because my appointment was booked for 9:00 am got there on time and store was still close cause store hours start at 10:00am but store manager needs to put up a sign for those early appointments to knock on window for who ever is inside store to open the door early for stylist appointments besides that everything is excellent, would give MARION A FIVE STAR for her profesional job! read more

Ulta Beauty - Makeup and hair style by; MARION VELEZ - Cosmetics & Beauty Supply Near Me - Miami, Florida

The customer service and atmosphere at this store reminds me of a root canal. The manager "Jenny" doesn't know how to smile (you can tell she hates her job) and the cashier "lady that is pregnant" is clueless about how Ulta 20% coupon works and then you add her sarcastic attitude and constantly making faces to customers was disgusting. There was only one person that had a beautiful vibe and essence but I forgot to get her name. Also the only people that treated me right were the ones that don't work permanently at the store (Julio and I forgot the other person's name) and they only work certain days of the week representing a brand. Please don't write me back saying that you are sorry for my experience. Please fix the attitude and the heavy environment at your store. I have been visiting this Ulta since it was at Miracle Mile and now is just pure bad and awful service. Fix it! read more

Marion did all six of us for hair and makeup for a wedding. Mother grandmother, and relatives of the groom. She did an outstanding job. we all looked wonderful. read more

The store is lovely, the location is fantastic, parking is a breeze. Sadly, the staff do not know where anything is in the store. They could not be anymore unhelpful if they tried. When you ask for a product the response is "we don't sell it at this store" which is not true most of the time. Management at this location must spend some time retraining these cats because the indifference is pitiful. read more

OMG! BEST HAIR OF MY Life! MARION IS THE BEST!! It's so hard to get a blonde hair like a really nice blonde hair, i been in many places in miami and i never got what i expected or asked for, but Marion overcome my expectations, it came out even better than i expected! i totally recommend her! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Miami, Florida

Did my make up to go to another high school prom And I looked just wow but good products whenever I can I buy here too lol read more

aside for being nothing but useless, the workers are rude and don't keep the correct stock to what it says online

When I got a haircut of long layers. My hairdresser was Ingrid Batista. She was friendly knowledgeable and did a really nice job I recommend seeing her. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Miami, Florida

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Marion Velez is an absolute color goddess. She always brings me back to life. Seriously, the color is magical and your hair is healthier than before. ‍‍ read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Miami, Florida

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Had the most delightful experience here today. Earlier my friend and I was at the Davie location and it was very uncomfortable. So we decided to visit our "home one" which is the River Landing location. Carolina was so helpful in finding the perfect shade. My friend got a cut and set from Veronica and she was the sweetest. She was just about to leave but decided to do my friends hair. She gave us the best hair advice and was so super nice. I love coming to this location! Everyone makes you feel very welcomed. read more

Visited the store for the very first time on a Saturday morning. Walked into the store and there was no one - after a quick glance I saw two cashiers up front but so depth into conversation, they had zero clue that we walked in. After walking around a few minutes, and not finding the specific brand we were looking for, I had to go over to them and ask if they could help. She came over and pointed it out and left right back to finish up her convo w/her guy co-worker - rude. Come to find out the color we wanted was out :/ so I went back over to ask if they could possibly check cabinet or locate it for us - but this time - they has moved their conversation into a lane so I had to look for them, and again, ask for help. She came out and tried to help but her lack of interest and bad attitude over powered all. I would not recommend this store (not only bc they low inventory) but the service was awful! read more

I've been putting off writing a review because I selfishly want to keep this GEM to myself and not share at all but MARION deserves all of the praise! What an incredibly sweet and talented person. Not once did I have to provide a fake "yeah it looks great, I love it" and then go home and cry. She is so communicative and so skilled. Absolutely will be back. Please don't book out my girl months in advance read more

This review is solely based off the lack of professionalism due to not being professional I didn't proceed with the service I wanted. I made an appointment to get hair colored and I arrived on time I am checked in and seated. The first seat I was seated at had tons of customer hair which I asked to be moved nothing grosses me out like piles of peoples hair. As I was reseated I sat for a bit I see the colorist working on someone else's hair. Time is passing by I am getting impatient so I asked the colorist if she's doing my my hair she proceeds to say yes, my next question is how long until you are done she tells me more than half an hr mind you we are already 30 min into my slotted time. I ask to speak to the manager they bring over the salon manager i tell her what's going on she tells me she has to check with the stylist. I am telling her the courteous thing to do is to contact the customer and advise that the colorist is running behind schedule so I can take my time getting there. I rushed out to make sure I arrived on time I could have been at the pool with my niece instead of risking it all to be at an appointment where they don't respect the customers time. I don't know about y'all but my time is money. End of the day thank the Lord I didn't get my hair done here because looking at the colorist job it looked sloppy and I would have spazzed out on all of them if my hair came out sloppy. read more

Marion does my hair here. She fixed and took the red out. Love her she does amazing work and her personality is great to be around!

I absolutely adore the salon at Ulta! My stylist Marion Velez, is awesome. She really cares about her clients and takes her time to understand her clients hair goals. I highly recommend Marion, her instagram is besthairmiami. The atmosphere at the salon is very clean, professional, and friendly. I really appreciate the reasonable prices for and top of the line hair products used during services at Ulta. The manager Alex is very kind and accommodating. I got Bayalage and highlights done and I couldn't be happier with the results. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Miami, Florida

I got my hair done by Marion Velez and I am in love. I feel so much better and look amazing. I love Marion she's so great and very informative. I will always continue to go to Marion now. read more

I would like to thank Marion Velez for her wonderful customer service. I went in to Ulta at Riverlanding Miami fl looking for a hair mask because my hair was so dry and dull and I didn't even know what to look for and she came to the rescue. My shopping became a wash haircut scalp treatment and blow dry. She explained the process the whole Time and Seems to be very knowledgeable about the hair/beauty industry. It's almost like we became friends. I honestly appreciate her kindness and knowledge. I left feeling so beautiful and she's definitely more than a 5 star ! Ulta is lucky to have her ! Thank you so much Marion Velez ! You rock ! read more

I have only one complaint and is for "Melisa" the cashier, I normally don't do reviews but she was extremely unprofessional, rude to my 4y son and I don't appreciate her attitude and the faces she was making while she was speaking rolling her eyes etc. She was definitely not having a good day. read more

The Beauty Salon Team is great. They took me even though I was running late. Marion was friendly and exhibited wonderful customer service. She also has wonderful technique and took my extremely damaged natural curls and revitalized them. She gave me a super cute flirty haircut that is easy to maintain. I would definitely come here again. read more

Marion is a magician! This was my first time at the salon at Ulta and she made me feel very comfortable. I came in for a color and cut, but didn't know exactly what I was looking for. Marion suggested a shade for color and cut that framed my face perfectly. She also explained what she was doing and why, which I always appreciate. I feel completely refreshed and can't wait to come back! read more

I was at Ulta beauty Salon for the first time and met Marion. I just asked her about the hairdressing services there and I was immediately involve by his personality and kindness. Then we decided that we would do my hair that same day. Marion took my hair and changed it completely, super professional, super dedicated and responsible until the last moment of her work. It's been a long time since I've seen so much human quality and good treatment for a client here in Florida. I recommend her 100%. Customer service is a quite noticeable lack in this country. I think finding a place where people like Marion work is a real blessing. She makes this place perfectly combine price quality and beauty. read more