So if you didn't know, Aveda offers for your birthday/birthday week or month I'm not sure but you…read moreget a free nneck massage and a free product. I happen to stroll into this Avita after being next-door and this woman approached me and I told her I'm here for my birthday gift. and I don't think we do that anymore. Then I said well I'm going out tonight can I borrow a brush and she said well-all of our products have been sanitized and we can't give you one. And we're not doing any more services because we close at five but the door was still open it wasn't locked. I don't see a close sign on the door so I think the woman was a little condescending and I do not appreciate her commentary of lack of knowledge. I would not suggest this Avita I would say get your service done up north where they do have this birthday special and they appreciate their clientele and I'm pretty sure dollas to donuts that they would allow me to borrow a brush and be able to sanitize it within five minutes.

Like other reviewers have said, very rude and hostile employees. Melissa M., specifically, is…read moreabsolutely awful. Around 40, "no makeup" look, dark hair. If she's standing behind the counter, her normal spot to post, walk out if you don't want your day to go downhill. Seriously. I stopped shopping the store because of her and switched to exclusively ordering online. Now I've given up using Aveda products altogether after my stops into this location to redeem in-store only reward offers resulted in further intolerably nasty treatment from her. If anyone's listening, this store needs a massive overhaul. UPDATE: Aveda's response below is laughable. I emailed ConsumerCare-US@gcc.aveda.com not once but twice in December, 2018 regarding a (different) appalling experience with Melissa M. at this store. Each time, I received an automated reply stating: Thank you for taking the time to email us at Aveda Online. We have received your email and a member of our Aveda Online Customer Service team will review your inquiry and respond to you as soon as possible. Thank you for contacting us! Best regards, Your Aveda Online Customer Service Rep I was never once contacted in response to these emails. I checked my junk folder. Thinking the first email may have been accidentally overlooked or lost in the proverbial shuffle, I sent the second one, again relaying the horrible experience I'd recently had. Never a reply. So no, Aveda, I won't be wasting my time emailing you about this again. Melissa M. and your failure to show even enough courtesy to deliver a promised response to an email have driven away a loyal Tier 6 Pure Privilege member. Kerastase thanks you.

Monthly customer (gotta keep the grays away between my quarterly hair appts). I really love the Age…read moreBeautiful Line. This particular store has a very attentive and supportive staff, is sufficiently stocked, and I always find the prices fair!

I always find good deals at Sally! Well stocked, friendly staff. I don't generally ask for much…read morehelp. But I know they'd be willing if I needed anything:)

Woo is absolutely the best beauty supply I have ever been to in my life! The products are…read moreexquisite, and the people who there are simply fabulous! I love shopping here! Ginger and all of the sales people are tgoughtful and so kind!

Love, love, love this place! The product selection is the best in town and the ladies who work…read morethere are so very sweet and helpful. No pushy sales, just helpful advice. I love shopping here for family and friends during the Christmas season as well due to their great gift selection! Recently I moved to Franklin and I was out of a product, but couldn't make it to Green Hills during the week. I placed an order through them and I called them to inquire just because it was taking a little longer than anticipated. They were so sweet and apologetic! It was in the mail and at my door the next day with a sweet gift in there as well for the wait. This is why I will always try to shop local as much as possible at places like Woo!!

Buyer Beware - Bait and Switch:…read more I was looking for a place to get highlights in my hair. There is a salon close to my home. When I stopped in on a Wednesday afternoon, I was told partial highlights would be 95.00 and I made an appointment for that Saturday. When I got home I told my husband I had made an appointment. He asked if it was Bishop's Salon. He mentioned our neighbor went there and liked the salon. I called Bishop's and asked how much the cost was to do partial highlights. The woman I spoke with said highlights done by the associate would be $90, or an appointment with the owner would be 140.00 because of her experience. I made an appointment with the associate and I then canceled the first appointment I made with the first Salon. I arrived for my appointment at Bishop's at 9 and Zaynab took me back right away. She did a nice job and the highlights looked good. As I was checking out, a woman named Frederica, said the total was $150.00. I let her know that when I booked the appointment they quoted me $90.00 with Zaynab or $140.00 with the owner, Mitzi. Frederica told me $90.00 was for color, not partial highlights (although I specifically requested partial highlights when I called to ask the price). I paid it since the work was done and there was no price list in the shop to refer to, only my telephone conversation. When I got home I told my husband about the change it price, we decided to go back and speak with the owner. The girl that checked me out was at the counter and I asked her to explain the $60 price difference again to the two of us. She said it was for color, not highlights. I asked to speak to the owner. When Mitzi came to the counter, I explained that I was quoted $90.00 and that I canceled the appointment with the other Salon because the prices quoted were close. She said: "No one at Bishop's would have said that." and asked "Don't you I think that $140 was a fair price?" I told her she could charge whatever she wanted, but I was quoted $90.00. Mitzi said, "I don't believe you." At that point we left the salon, there would have been no point in further discussion since she essentially called me a liar. If they would have quoted me 140.00 for the partial highlights, I would have just kept the appointment at the first salon. Zaynab did a fine job with the highlights of my hair. My complaints are with the price charged vs what i was quoted and secondly the rude way I was treated when discussing the situation with the owner.

I am not a current customer, however I was for 6 or 7 years..Since then I have lived in Utah and…read morecurrently Pompano Beach Fl. They do ok work but way too pricy and last appointment I made..... my stylist was out sick so they got someone in training to do my hair while someone "supervised" that was crap. No supervision and my highlights and cut was crap, but I still got charged for a professional to do my hair not someone in training. The main reason I am writing is we are moving back and I will NOT go back to Bishops. NOW HERE IS THE REAL KICKER!!! I worked at City LImits Cafe and several people from Bishop's ordered food and wanted it delivered. No problem. I had to use my after work time my car my gas to deliver their food and not one of them tipped me. Not even a dollar or a penny, but they sure do want their tips. Selfish people!!!!!

I was super hesitant to try a new salon and stylist after having the same stylist back in New…read moreMexico for 12 years. I was very upfront on the phone about being concerned, and they scheduled me for an appointment and reassured me that they would do a great job. Chloe did my hair, and I have been getting compliments from strangers nonstop since this afternoon. She was running behind schedule, but Chloe totally made up for it and was so sweet about making sure I knew that it wouldn't happen again. She did a thorough consultation, and she truly made sure my hair was perfect. She did even better than I expected. I had lots of inspo pics for her, and she did a great job at helping me to narrow in on the vision for something that turned out better than what I had originally even wanted! Other reviewers said that their appointments were pricy which I definitely think is true, but it was definitely worth it for the quality and reassurance Chloe gave me. I will definitely be back again. She was so kind, had a great vibe, and she made sure I walked away with even more than what I expected! Thank you so much! The photos below don't do it justice, but thought I would share for fellow blondes looking for a great colorist. The last photo is a photo of my hair when I came to Chloe (after a year of grow out and not being touched by a stylist in over a year). The color was no longer what I wanted and my hair was SO DAMAGED, so Chloe worked wonders here!

The salon is beautiful and elegant and very clean. The atmosphere is peaceful. Staff is super…read morefriendly. Stacy cuts my hair. She's a good listener, always checking to see if she's giving me the results I'm wanting. I always leave Breon feeling pampered and cared for!

10/10 would recommend! Angel did a great job on my hair! I was hesitant to get a Keratin treatment…read moredone, but it was well worth it. Angel really knows her stuff. She was able to tell me how the Keratin treatment works in a way that I could understand. I am not a people person, but Angel was able to somehow make me feel more comfortable and relaxed. Her honesty and personality really made me feel at home. I would say I have type 3A-3B hair. It's frizzy, looks dry, and overall is hard to style. I typically throw it up in a bun and call it a day since it's difficult to work with. Since getting the Keratin Treatment done last week, my hair is not frizzy at all, looks healthy, and is easy to style! I would recommend this to anyone with my hair type! I am very very happy with how it turned out and will be back for another Keratin Treatment in a couple months! Thanks Angel at Vanity Salon!

Absolutely the very best salon for highlights or keratin treatments! Amazing friendly staff who is…read morea true artist when it comes to hair! Thank you Miss Anjel, Nashville loves your work!

My girl Mackenzie always takes great care of me! She really understands my wavy hair, and manages…read moreto cut and style it better than I could envision. She has never cut off more than I've asked, or tried to persuade me to do anything I'm uncomfortable with. I also like the Aveda products the salon has, their deep conditioner is great for my hair. I loved that they had a discount for first time customers, that's what brought me in, but Mackenzie got me to keep coming back!

10/10 would definitely recommend. Made an appt same day for…read more2 blow outs and a deep conditioning. They greet you as you walk in, give you a head massage and ask you about your hair type and needs. Then once you wash your hair they give you a warm towel and we even got another head massage. I liked my blow out, my sister has more hair that's heavy so it wasn't as bouncy but overall very happy

Annabelle was awesome!! The color, cut and style are amazing! Love my hair!!! Will be back for sure!read more

I have never written a negative review in my life and simply put this review is the result of the…read moreway I was spoken to and hung up on mid conversation by the manager Donna at this salon. The call left me in tears as I've never experienced something like that. I've been getting Brazilian blowouts for years and decided to book one at Hunter Paige as they had a lot of free openings. The service was listed as the original "Brazilian Blowout" on their website. At the start of my appointment, my stylist flippantly mentioned how great it was that the new formula no longer had formaldehyde -- I hadn't heard of this before so when I asked if it would have the same effect, I was assured it would. It did not. What she put on my hair was the "Brazilian Blowout Free"treatment, which is a completely different product and without formaldehyde the end result is extremely different. After one wash, my hair looked completely untreated. When I called to address this, manager Donna hung up on me mid-conversation and told me 'no one else has complained, therefore your complaint is invalid.' She had no intention of hearing me out and every intention of dismissing me and being defensive. I followed up with a detailed email outlining my concerns and have received no reply. I later had the original Brazilian Blowout done at another salon, where my stylist confirmed the two formulas are entirely different treatments with different results -- and that the free formula has received many complaints. The Brazilian Blowout company's own website confirms these are two different products requiring separate certifications. The free formula was only introduced to the market in early 2025, yet I was told by Donna that they had been using it for 5 years ( which would be impossible)-- but I guess that was her way of saying they don't need to inform clients that they are going to provide a different service than the one they have listed on their website. Both the stylist and manager at Hunter Paige appear to lack the basic product education that should be required before performing and representing this treatment to clients. The photo difference speaks for itself. At the end of the day, they misrepresented and misled me on the product they were offering, and when asked a basic question about it, they were simply incorrect. It took me about 10 minutes of research to disprove every single argument they made to me. I deserved accurate information before my appointment, or at the very least an honest answer when I asked directly in the chair, not a bait and switch, a dismissive hang up, and silence. Although this review is specific to the Brazilian blowout treatment, I would not recommend this salon for anything based on the customer service I experienced from the manager. At the end of the day being kind and respectful costs absolutely nothing and would have gone a long way even if a refund wasn't possible. After talking with others who have been to the salon I know I'm not the only one who feels this way about the management.