This review is for the hair and makeup services at Ulta's Salon. I was attending a family wedding this past weekend and booked an appointment with Art for make up and Audri for an up do. Needless to say that both of these stylists did an absolutely beautiful job! Sooo happy with both of the outcomes. Art is truly an artist! His makeup application was perfectly camera ready I looked very natural, not overdone and received tons of compliments! As for the hair, I wanted an intricate braided up to hairstyle to match my evening gown, which Audri, with the help from fellow stylist, Vianey,, created to perfection! Everyone working at the Salon was so sweet, friendly, and talented I only wish they worked in LA so they could be my go to! But at least I know where to go in case I have another event in Palm Springs! So happy with the outcome! read more

Ulta Beauty - Audri & Vianey's beautiful collab - Hair Salons Near Me - Palm Springs, California

I got hair tinsels done here today for a great price and the girl who did it was super sweet. It's a busy location, but the customer service is good they're smiley and approachable. Thanks so much! read more

Ulta Beauty - Hair Salons Near Me - Palm Springs, California

Thank you to Mayra!! I attached one of my original inspiration photos... this was the main one, and she also helped me mix and match two others that I didn't include. I asked her to modify the look by making my base more neutral/beige (without lightening it) so my grow-out would be low-maintenance, and she absolutely nailed it. She paid amazing attention to detail, fixed a few issues from my previous haircut, and even helped remove some leftover purple I still had in my hair. I had recently moved and was honestly nervous about trying someone new. I'd been with my previous stylist in Newport for years but just couldn't keep doing the drive. I'm so glad I found her. Also, I'm not a big talker and she was super kind about it. She didn't force conversation at all, so if you're shy or quiet, she is incredibly easy and comfortable to work with. read more

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Went to Ulta to get some kind of acne treatment w/ salicylic acid. Ended up getting the whole Anua Set! Did not realize Ulta sold it. Pricey but I have heard good things about the product so I was willing to splurge. The store was set up a little confusing, the skincare was in multiple places. I also got some Pimple patches and a lip oil. The staff were friendly. My Cashier was super sweet, very friendly. I believe her name was Kasandra/Kassi. Definitely will be back. read more

Ulta Beauty - Hair Salons Near Me - Palm Springs, California

Diana A. was my hair stylist, and she did her work with such integrity and compassion. This was my first time ever getting my hair done professionally, so I came in a little nervous and insecure about my fine, thin hair -- but from the very start, Diana made me feel completely at ease. She was empathetic, understanding, and never judgmental. She truly listened to my vision and was on board from the beginning, offering amazing input, helpful suggestions, and even some education on how to care for my hair moving forward. As expected, she absolutely ATE and left no crumbs! Diana not only transformed my hair but also boosted my confidence in such a big way. Thank you, Diana, for being such a kind and genuine person. I can't wait to come back for my 6-week follow-up! Warm regards, KG read more

Ulta Beauty - Hair Results- Blonde Money piece with blonde peek-a-boo highlights - Hair Salons Near Me - Palm Springs, California

I went to return a purchase and a female manager took over and every return she discounted down stating if it was open and used in any way, it's policy not to give the full refund even if it was within 30 days. I only knew about that if it was used more than 60% but not for even barely opened. Some she refused go even refund me despite it being within 30 days. She discounted almost every single item and gave me partial refund and told me to call if I didn't agree and they will confirm its policy. Well, I called after I left and they told me that was inaccurate, looked at the receipt on file and told me to go back and request the full refund. When I went back, a different manager was there and looked up my reciept and it showed no discounts that was there as if it never happened and it showed 400 cash refund instead of the 300 I got. I told her that was inaccurate and she said she will check the cameras and call me. I never got a call back. That lady literally cheated me and pocketed the cash. Don't trust this place. Go to any other one but this one. I believe they know about it but are helping cover it up or all part of it. Discusting. read more

The tensil extensions are cute, but you can't comb your hair and you look all messy like Fraggle rock then I wanted permanent pink dye, not temporary to wash out in two days and I expressed that we had a phone consult. I expressed it while I was there and apparently that's not what I got cause it washed out in two days very upset I spent $300 in five hours and no one from the salon never bothered to call me back to discuss it. read more

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I want to thank Mario for recommending DREW for doing the color match for me and recommending the products I needed for my makeup. He was absolutely so pleasant and extremely knowledgeable about makeup textures, skin colors moisturizer everything you want from someone that knows what they're doing. Only if I could have them move to the old town, Texas I would because he'd be amazing there. I ended up buying everything he recommended to me. Thank you again. You were absolutely amazing and they definitely have a winner working at your location. I will highly recommend everyone to stop at this Ulta when traveling . Currently on vacation visiting from Texas and I didn't have everything that I needed so I'm glad I went in at the right time.. Thank you Mario And Drew for being so welcoming! Always Melissa From Texas. read more

One person at the checkout with a line and had some questions about products. No other employees in the store to ask. Won't be back. read more

Ulta is always a great place to get makeup. I didn't go here quite often and they have decent deals.

This Review is for Marya the stylist at the Ulta Salon. She is absolutely an incredible artist! she took my hair from dark brown to a Silver Blonde in one sitting! Highly recommend booking with her, she is an incredibly Versatile Stylist! This store is lucky to have her! read more

The staff is always very kind! Marina was so so sweet & helpful on my visit the other day!!:)

Literally was waiting for the longest time for help with finding a product I was in there for a good 40 minutes and no one walked up to me and said anything . I went to the front and asked for help and Isabel had the worst customer service . I've been here before and normally have better experiences. I had so many items and just put them back because they do not deserve my business and I'd rather go on amazon read more

Went to go buy sunscreen and face soap this morning, it's 9:30 AM why is this place not open? This makes no sense this entire Valley wakes up at 4 AM to avoid the heat! Everyone knows this! I lived in New York years ago and everything was open at 8 AM because the city starts early there, just like here. So why aren't these hours adjusted ? Ulta, it doesnt cost that much to have somebody there starting at 8 AM. read more

For the first time I get inside of this type of store,I was skeptical because in my 55 years I have never pampered myself well my skin I did just 1 question to Susan and wuah she was so knowledgeable and very confident not mentioned her courtesy one of the best I had been treated with so much respect I guess she's a hair stylist based on what I did ask she took the time no to answer everything but recommend the best product for I was looking for ;I do really appreciate it her time and knowledge read more

Don't go to this location if you're a guy. I went in to buy a eyeshadow pallet, and other stuff I had in mind but when I was introduced with no customer service and not even a hello when we were the only people in the store. But what a shame, I left because I felt out of place so left and didn't purchase anything. 0/10 stars read more

The store was clean and products seemed to be well stocked. While as a customer, I really appreciate this, I would not go about making a review for doing the bare minimum. Their staff has always been kind and helpful at this location. One gentleman really stood out as he greeted everybody coming in the store while manning the counter. Very friendly and inviting! read more

Hunter is truly the best colorist, stylist, and friend you could ask for. He's incredibly talented, genuinely caring, and always makes me feel amazing every time I see him. I absolutely love getting my hair done by him--he just gets it. The vibe is always warm and welcoming, and the prices are super affordable, which is such a bonus for the top-tier quality he delivers. I couldn't recommend him more--GO SEE HIM! You won't regret it! read more

This is my first time going to Ulta Salon and it turned out great! Shoutout to Bruce Love, he really did amazing on my hair and he knows what is he doing. I totally recommend him if you guys want to do your hair here at Palm Springs Ulta. I am satisfied with the results! Will definitely come back and book with Bruce again. read more

Ulta Beauty - Hair Salons Near Me - Palm Springs, California

This store sucks! Talk about being treated rudely by staff and the manager. Will never set foot in this store again. Who do they think they are?! read more

I just had my hair colored by Bruce at the Ulta Salon on Ramon Road in Palm Springs and "Bruce is the best hair colorist I've ever had". So now I'm driving to Palm Springs every month. Yes, he's worth it. read more

I needed a match for my current lip color. The sales clerks were super busy discussing their hair color so I ventured out on my own to try and find it. I found 3 close matches. Every single one was out of stock. I wasted my time driving there, wasted my time looking for my color without help, and wasted yet more time trying to find someone who could tell me whether or not I could order one of the matches. Left the store and I won't return. read more

Thank you so much to Audri! She showed some AMAZING skills on my virgin hair. I was so skeptical of going to a salon but after 8 long years I took a chance here at Ulta Salon and Audri did absolutely amazing! If you're nervous to get your hair done, don't be! She listens to what you want and nails it! Love her so much and I'm very happy with the results read more

Ulta Beauty - Full highlight balayage - Hair Salons Near Me - Palm Springs, California

This BEAUTIFUL work was done by CHRISTINA GONZALES! I came in with a dark brown/black hair and she transformed my hair color tremendously with 1 session. 2nd session was to get it lighter (it's actually way lighter than the photos shown). I respect her honesty from the beginning and felt I could trust her with what she told me. And yes, she sure did follow through with her words!! I highly recommend Christina :) I am very happy to have chosen her THANK YOU!! read more

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Had not been to am Ulta in a long time. Good to see that NOTHING has changed. Dropped in here on my lunch break, and was the only one in the store with a few other customers who were a different shade than I. Just as I expected, I WAS FOLLOWED. As I perused the aisle curiously a store clerk decided to come to the aisle where I was with her headset and pretend to straighten merch. I was on my cell phone and loudly stated to my friend to please mark the time because I'm being followed. Curiously the merch needed no more attention. As i keep perusing here comes another helpful clerk. I literally told her " im.not stealing, everything is in my hand. Keep in mind NO ONE ELSE IN THE STORE got this specialIzed attention. I bought over $100 in product that had i not needed i would have never purchased. Never buying from Ulta again. read more

Kim was super amazing! I am traveling for a work seminar and she helped me pick out a beauty fenty foundation, tarts concealer, and suggested the use for a sponge application! She was very professional and attentive to my concerns and wants. Amazing girly! read more

First time at an Ulta salon, and will definitely be returning. Melina did an amazing job on my cut. Came in for a simple cut with a few layers, and she exceeded my expectations. Precise attention to detail that framed my face perfectly. Thank you Melina! read more

Ulta Beauty - Hair Salons Near Me - Palm Springs, California

DO NOT GET YOUR HAIR DONE HERE!!!! You ask your stylist for a hair design they agree saying they know how to do it and they say that it will be a process but it ends up looking terrible there was no progress during the process at all. I kept paying a lot of money for each visit when there was still NO PROGRESS being made !!!!!! My hair kept looking the exact same after each visit!!!!! I wanted to get my refund back from this horrible job they did so I spoke to a "manager" some rude old lady who wears glasses her name is Susan , she was really rude and unprofessional towards me making assumptions about me when I had brought up if I can get a refund back for the horrible job that they did and she did not care about my concerns about my hair at all and she said she will not be giving me a refund, Therefore I will be contacting HR about this unbelievable matter! Such horrible stylists and unprofessional managers in this location. Please DO NOT waste your time or money going to ULTA SALON in PALM SPRINGS!!!! read more

My wife has been trying for 3 years to get her hair like this. She went to the same salon numerous times and kept being told it couldnt be done..she went to this ulta and had Michelle, a master stylist do it. A few hours later, and it is EXACTLY what she wanted. On top of doing an amazing job, Michelle was extremely nice, and professional. Will definitely be going back read more

Ulta Beauty - Hair Salons Near Me - Palm Springs, California

Got my hair done this morning , i did a full highlight sat my behind for almost 3hrs. To be looking like a dalmatian. On the outside it wasn't that bad but when you part it you can see the patches of color , it wasn't blended and you can literally see where she puts the foil. And mind you she sure did see it but didn't say anything at all! Terrible service. She doesn't know what she's doing ‍ by the way her name is Audriana. read more

Ulta Beauty - Audrianas work - Hair Salons Near Me - Palm Springs, California

Today I went to Ulta for a few different items and also was looking for new products for a fresh makeup routine. I was greeted by a lovely lady by the name of Alex, she was polite, sweet and very knowledgeable. She helped me to find everything on my list and was patient with me. Then proceeded to help me with a fresh routine. She gave me a 30 min lesson and made everything so easy and efficient. Alex has actually made my Ulta experience today one of my best! Thanks so much! I highly recommend this store because of Alex! She's OUTSTANDING! ****** thanks again. read more

Horrible!!! the store is DIRTY from the restrooms to the trash cans limited on applicators to try on products unfriendly uncaring staff the store is not stocked at all most of the products I went in for were not on the shelf when I asked for certain items they said they didn't have it or to check online! I am so disappointed I spent 108.00! and had to ask for samples which don't even bother they don't give you them... luckily I went back in to show my app and I was supposed to receive a free gift with purchase after given the wrong one! this Ulta is a disgrace sad because it's such a great location LAZY LAZY LAZY STAFF! Totally disgusting not the first time I experienced this at the same location I'll never again return I'd rather drive any amount of miles to a better location where I'll be treated better and helped! read more

Ulta Beauty - 108.70 spent there next time I'll go to a different location or Macy's at least they are friendly and actually work for a sale! - Hair Salons Near Me - Palm Springs, California

Do not get your hair cut here. Terrible service. You ask for one thing and end up leaving with an entire different uneven cut than what you wanted even if you showed the stylist pictures! I went in with plenty of hair and this should not have happened where my hair was not cut correctly and completely uneven. I ended up with a bowl cut! Now I have to wait for my hair to grow back to try and achieve the look I wanted in the first place! My hair does not grow fast! It will be months before this can be fixed! I had to give it one star in order to post this. read more

very nice employees but I have noticed sometimes they will follow you around the store if they see you don't have anything in hand or basket. but I don't see much of a problem with that they are just trying to do their job. read more

Friendly staff and great selection. Also and most important to me was that the cashier Lucila wiped down the counter and credit card machine after every single guest. I have been in many stores recently and none of them have done that. Very impressive and safe during this current situation. Thank you Lucila! read more

ULTA is a super clean, excellent lighting store. It's not cramped, which us nice if you're in a wheel chair. The inventory can be a bit pricey, but you have a myriad of choices in one store. The staff is pleasant and very helpful if you need it. If you are browsing or don't need a questioned answered, they don't hover over you like vultures over roadkill. Great place to pick up gift certificates for your favorite girl. read more

Very bad location. Dirty restrooms and store in general. Staff putting make up on themselves instead of helping customers. Went in for 1 thing my wife ordered online to be picked up. Not 1 helpful sales associate. Older woman clerk busy chatting hugging male guests (not customers) Not helping the 7 of us waiting in line. Go to Sephora on Palm canyon. This store is the worst. If I was corporate I would shut it down and start from scratch. read more

Shoutout to these employees who closed 10 min early and watched me stand outside. All i needed was a bottle of shampoo and I showed up at 8:48, theyre supposed to close at 9.... Super unprofessional. read more

There seems to be a reputation with any ulta. I'm disappointed in today's first visit. No one greeted me except for the nice lady at the counter. The MAC makeup artist did not help me and just ignored my existence. Oh but the manager today Ali or something like that definitely paid no attention to me. Ignored my existence as well. But greeted everyone around me. Horrible customer service! Was it because I was Hispanic? I noticed a nice colored lady got no help as well and wasn't even looked at. If you want this company to thrive, you need better customer service. I do a hell of a better job than that manager. Also, the line was so backed up 6 or 7 people one register open and the manager just was walking back and forth did nothing not even open another register, like I said horrible customer service. I won't be returning here. For first impressions this store is wack. read more

First of all, let me explain my reason for being inside this beautiful Ulta location. It is upon the urging of my young niece that is growing to be a young lady going to high school and all. She wanted to 'checkout' some things. Never been inside an Ulta Beauty store before and I was simply impressed. Very nice staff that would be available for questions. A nice waiting section in the salon area. My niece had a field day and my wallet was starting to itch. We spent a good deal of time there but one thing still bothered me. I was wanting to see an Ulta cosmetics person take my niece to the side and sample some on her. Oh well, I must be thinking of the old and big brick and mortar stores at the malls. The lovely missus also found some things and now we are ready to pay. The products varied from nail polish to facial and acne cream and other cosmetic, beaty aids and make up items that I was baffled about. This Ulta Beauty store was definitely a nice place to shop. read more