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Ulta Beauty

3.0 (88 reviews)
Closed 10:00 am - 9:00 pm
Updated 3 weeks ago

Services - Ulta Beauty

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After treatments

ULTA ruined my Hair! I am extremely disappointed with the treatment I received at Ulta, due to extreme damage to my hair caused by the stylists' negligence. I went to Ulta at the Citrus Park location in Tampa for hair services and what I received, three stylists later, was extremely damaged hair and a chopped-up haircut as shown in the pictures. This post is a little long, but I wanted to explain exactly what occurred. The first stylist I saw was Gina. I was looking for a simple haircut and some highlights. What I ended up with was a permanent black coloring to the roots (when my hair is a medium brown) which looked horrible as I had asked her for honey-colored highlights. With my haircut, she chopped it in chunks (way beyond the length I wanted) in an attempt to remove the highlighted portions that she had already damaged. After complaining to the manager she asked Gina to redo my hair and again Gina was unable to fix it. They then passed me to a second stylist named Ashley who suggested Balayage, and in addition was going to use a technique of something she saw on TikTok which is braiding the hair and coloring using Balayage. Again she used black permanent coloring in my roots just as Gina had done prior. The result was worse than before. My hair looked like a multi-colored zebra. Then after spending more money, I asked the manager, Melvin, to help me fix this issue once and for all and he brought me to, yet another lady named Monica, who is an older stylist, more experienced, and would repair all the damage previously done. The results were now atrocious. Adding to the damage, she repeated the same processes and began cutting my hair without my permission (she said she was going to fix the awful haircut that Gina did) but in reality was trying to cleanup all the highlighed damage that she just put in which didn't take. To the point that my hair endup shorter than before and breaking and gooey when wet. The following day I came to the store with my husband and spoke again with Melvin, and discussed the entire situation. I told him that I was being extremely nice complying with the different stylists working on my hair, with the hope that the next one would help to fix the damage. Mind you, I was paying for this fix every time I came to the store. I then requested the name, address and phone number of the District Manager to see if she could help me. Melvin suggested, with my permission, that he woud contact her, explain what was going on and to expect a phone call from her; even providing the area code that the call would come from. Well, I never heard from this lady, or for that matter, anyone else from Ulta. I think it's sad that a chain salon like Ulta would treat their customers like this. I highly recommend that you go somewhere else for your hair services. Some place that truly cares about their customers.

What my hair color looked like after 4 hours at the salon!
Stephen A.

Well I was called and harassed at my job today from this low life company. They are making up lies saying I made a promise to pay and didn't pay then I made 3 refusals to pay. Wow just wow! Never ever again will I use ulta or commentity bank for anything thing! They say oh if u have been effected by COVID we can help, lies all lies!! They want me to pay almost $200 in late fees and interest when I have had a zero balance!! Unbelievable!

The hack job performed by a "licensed" cosmetologist.

If I could leave zero stars I would. They have these people labeled as barbers in their descriptions, THEY ARE NOT BARBERS!!! They have their cosmetology licenses displayed like they know what they are doing but do not be fooled they are incompetent lazy and are just trying to get you out as soon as possible. I cut by haircut by Adrian and asked for a low fade on the side and for him to cleanup my baby hairs in the back for a cleaner look. He shaved a good 2 inches of my real hair off the back completely disregarding what I said and never showed it to me and just left before I could say anything. I was forced to pay although he left me with a patchy mess. For the side he just shaved it all the same length and was just complaining about how he wanted to leave. He was labeled as a "barber", he is not a barber and I am sure the rest of them are the same. DO NOT GO HERE FOR ANYTHING IT IS A JOKE AND A SCAM!!!

Dawn B.

I came to this location because they have MAC products. The employees were nasty and none were helpful. Check out was a terrible experience. The girl wouldn't even speak to us. Several items did not ring up correctly and when we asked about it the response we got was "do you want them or not". We also wanted to use a $3.50 off coupon and she acted disgusted about that. Definitely would not recommend this location. Employees should be retrained and provide at least some level of customer service, or is it a requirement to be nasty to work at Ulta??

Colorpop concealer
James D.

Place is awesome for make up and gifts for your women in your family! My girlfriend loves this place and the quality and price is good.

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7 months ago

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6 months ago

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Ulta Beauty

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1 month ago

Helpful staff. Convenient location. Ulta beauty carries great skin care, makeup and hair care products. I plan on using their salon next.

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Ulta Beauty

Thanks for sharing, Neke! We can't wait to see you again!

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1 year ago

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1 year ago

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Ulta Beauty

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3 years ago

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Ulta Beauty

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2 years ago

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4 years ago

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Ulta Beauty

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3 years ago

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7 years ago

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3 years ago

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2 years ago

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6 years ago

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2 years ago

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6 years ago

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2 years ago

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7 years ago

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4 years ago

Gina at the salon cut my daughters hair and did an amazing job. So happy with her services and the prices.

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10 years ago

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7 years ago

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5 years ago

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4 years ago

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13 years ago

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10 years ago

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10 years ago

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2 years ago

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12 years ago

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10 years ago

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3 years ago

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6 years ago

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4 years ago

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10 years ago

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7 years ago

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8 years ago

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8 years ago

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7 years ago

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18 years ago

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11 years ago

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15 years ago

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14 years ago

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Page 1 of 3

Ask the Community - Ulta Beauty

Review Highlights - Ulta Beauty

Ulta at Citrus Park is my only destination for hairstyles, relaxers and color treatments.

Mentioned in 3 reviews

Read more highlights

Skintellect Laser & Aesthetics - Skintellect Laser Hair Removal treatment with Candela Gentle MaxPro

Skintellect Laser & Aesthetics

5.0(36 reviews)
1.2 mi
$$

first i have to say that i love every single girl in this office. they're all so beautiful and…read moresweet, it's my favorite appointment to come to. i had gotten my lips filled years ago somewhere else and loved them but i had extensive dental work done and they just weren't the same after. i took some time to dissolve them and fill them again but still couldn't get the look i wanted. a friend recommended callie so i came in for a consultation and we decided facial balancing would be the best option to take care of everything i wanted to address. when i came back for my actual appointment, sofi took me back right away for before pictures and to start the numbing process. if you're someone who doesn't handle pain well or you just want to be super relaxed for your appt, they now offer pro-nox and i 1000000/10 recommend lol. during the appointment, callie made sure to communicate concerns/ possible outcomes as well as asking me my opinion on everything she did which i really appreciated. the whole appointment took about 90 min, they gave me a headband, robe, a blanket and pillows so i was super comfy, and i felt absolutely nothing with all the needles we were using. even if i did, sofi was there the whole time moving the little vibratey thing around which really holds your attention somehow. i'm just a few days after my appointment so i'm still a little bruised and swollen but im already so happy with the difference. will always come back side note - their membership program is actually pretty helpful. i treat it like a bill and just forget about it every month so by the time i come back i have a good stack of money already in there and i get discounts on everything. almost every appointment i walk out paying nothing that day.

Staff was kind and easy to talk to. The waiting room was clean, quiet, and also aesthetically…read morepleasing with holiday decor and blue color scheme. Yody did my laser pigmentation removal. She was kind, knowledgeable, took the time to learn the history of my skin and medical conditions/prescribed medicines . She did not pressure me to buy any other products or procedures, but did bring them up in conversation which could be a good thing to know for future services or to bring up to friends and family. They do offer quite a bit. I was a little caught off guard with the lightning wipes being an additional cost. Previous conversation seemed like it was included as aftercare because of the need with assisting the procedure to actually be beneficial. I am excited to go back and to see the results of the treatment. She was very transparent that there will be visible results but the problem areas will not be completely revolved after one session! Pro Tip: There is a texting service and there is 10% off service (only- not product) for first time customers... they didn't bring it up but if you mention it, they'll honor it. It is on their website.

Photos
Skintellect Laser & Aesthetics - Skintellect Master Injector performing lip filler treatment for natural volume and symmetry

Skintellect Master Injector performing lip filler treatment for natural volume and symmetry

Skintellect Laser & Aesthetics - Laser Specialist doing Underarm Laser Hair Removal with the Candela Gentle Max Pro for smooth, clear underarms.

Laser Specialist doing Underarm Laser Hair Removal with the Candela Gentle Max Pro for smooth, clear underarms.

Skintellect Laser & Aesthetics - Facial Balancing Skintellect Laser & Aesthetics

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Facial Balancing Skintellect Laser & Aesthetics

Tre MedSpa - Waiting area for Tre MedSpa & Tre Nail Lounge

Tre MedSpa

3.5(47 reviews)
2.9 mi
$$

I went to Tre MedSpa located at 11013 Countryway Blvd., Tampa, FL 33626 for a back facial and my…read moreEsthetician was Delma Davila. As soon as I walked in I was welcomed by the receptionist. The spa was very glittery, sparkly and very bright. This decor is not my style for a spa, I would prefer a calmer, softer decor and easier on the eyes. I sat in the waiting room and noticed the nail salon right beside the waiting area with no door to enclose the odors. The strong chemical odors from the formaldehyde acrylic nails was over powering and it had me coughing within minutes! I would have preferred smelling essential oils in the waiting room to give it a more spa experience, not chemicals. The Esthetician was quiet and cordial and I was disappointed that she did not ask me about my skin type or any concerns I may have with my back. The table was extremely uncomfortable and there was no place to lay my head such as a massage table head cradle. I had to turn my neck to one side for a whole hour and I came home with a stiff neck. The Esthetician did not explain the steps of the back facial treatment, however she did continually upsell me on their "Image" skin care line stating it's "medical" and very good for me. I came to the spa to relax, I did not appreciate an Esthetician turned sales person continually trying to sell me their skincare products. The music that was playing was like a hip hop dance music, I would have preferred calming, soothing spa music again for that "spa experience." A few of the extractions were a bit painful and ultimately the entire experience was stressful and I couldn't wait to leave. I came to Tre MedSpa to decompress and I came out stressed. I will spend my hard earned money at a real Spa that actually gives you the "spa experience" and unfortunately Tre Medspa is not it.

I had my manicure done by Betty who was wonderful. She asked all the right questions and my nails…read morelook amazing. She even did an extra coat. I then had Yunie do my pedicure and my toes were sparkling. She was so personable and did a wonderful job. I highly recommend both ladies at Tre Med Spa!

Photos
Tre MedSpa
Tre MedSpa - Subtle volume to the lips, and realigned scar edges of her Vermillion border

Subtle volume to the lips, and realigned scar edges of her Vermillion border

Tre MedSpa - Lip filler

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Lip filler

Spa ZenAura Massage - Our Facial Sanctuary

Spa ZenAura Massage

4.3(37 reviews)
1.8 mi
$$

Beware of purchasing gift cards if you actually expect to use them here…read more I received a gift card for this establishment and attempted to book my appointment online. There was no option anywhere in the booking system to apply a gift card as a payment method, and there was also no comments section to explain the situation. I assumed it wouldn't be an issue and that the payment could simply be adjusted on the day of the appointment. Two hours before my scheduled massage I was asked if I could reschedule. I was happy to accommodate and didn't mind the change. On the day of the appointment, my therapist was friendly. However, during my prenatal massage she provided a lot of unsolicited advice throughout the session, which made it difficult to fully relax at a time in pregnancy when relaxation is especially important. Still, I was willing to overlook that part of the experience. The real issue happened at checkout. I was told I could not use my gift card for the service because the appointment had been marked as "prepaid." When I explained that their online booking system doesn't provide any option to apply a gift card, there was no willingness to adjust the payment or offer any kind of accommodation. Situations like this raise concerns about poor booking systems, lack of customer flexibility, and business practices that ultimately leave customers stuck with gift cards they cannot use as expected. Customer service and long-term client relationships don't seem to be a priority here. Unfortunately, this experience ensured that I won't be returning and the gift card meant to bring in a new customer ended up doing the opposite.

Started late. ended short. pretty sub par massage sorry to say. looking for somewhere else to get…read morea massage after this one

Photos
Spa ZenAura Massage - Spa Restroom

Spa Restroom

Spa ZenAura Massage - Our spa energy

Our spa energy

Spa ZenAura Massage - Our cold stone face massage is a client favorite!

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Our cold stone face massage is a client favorite!

Arviv Medical Aesthetics

Arviv Medical Aesthetics

4.1(57 reviews)
3.0 mi
$$

Dr. Arviv is the best choice. You can trust her with all your needs. If you're injured and still…read morewant to keep those muscles functioning. She has a service for you. Great to have options for your muscles when you are healing. This is the place to be for your hormones, facials and anything else body you need. The plastic surgeon perfectly repaired a nodule, removing it with basically no scar on my daughter's neck. Perfection. Do not trust anyone else Dr. Arviv is the answer.

I visited Arviv Aesthetics on September 29, 2025 after seeing their 50% off September special for a…read more10-session full body laser hair removal package advertised on their website and Instagram. Their own brochure lists the package at $4,300, so with 50% off it should have been around $2,150. However, when I arrived at 12:30 pm with my husband to book, the front desk staff told me the package is $7,000, and with 50% off they would do it for $3,500. This is completely different from what was advertised. When I pointed this out (in front of two other clients), there was no apology or explanation offered. This feels like false advertising / clickbait, and it was very disappointing -- especially from a brand with multiple offices. Patients should be able to trust the information in brochures and online promotions, not find out that "prices are decided in-office." I left without booking because I did not feel respected or treated honestly. I hope Arviv takes this feedback seriously and practices transparent, consistent pricing going forward.

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Arviv Medical Aesthetics
Arviv Medical Aesthetics
Arviv Medical Aesthetics

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Ulta Beauty - cosmetics - Updated June 2026

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