Can definitely recommend the Salon here. Raven got me in last minute for a much needed color and cut. She was fantastic!! I also found plenty of products and gifts for Christmas. ALL the staff was excellent and very helpful. I will drive the extra distance to come to this Ulta!! read more

Picked up some shampoo that was clearly labeled as on sale, but when we went to check out it wasn't. After asking about it, the manager went to the stand and took off the label that labeled it as on sale and then proceeded to not give the discount. It is bad business practice to make a mistake and then tell the customer they were wrong and not offer reparations. They did not tell us they made a mistake, just secretly removed the sign. read more

So my daughter and I walk in and we are immediately greeted! And asked what they could do for us! My daughter was drawn to swatching the eyeshadows! She is 5 yrs old! But i kept telling her to stop bc she was getting it all over her and the ladies were so nice! They got me a bag and got her some candy helped her find the restroom even with other customers they kept checking on us and they were amazing! I will definitely be returning i love that beauty store!! read more

I was specifically looking for an item and it showed it was at Greenwich store. When I arrived I asked the young employee with long blonde hair where I could find Love Wellness lights outbsupplement. She immediately said we don't have it here and I told her that it shows it's here . After looking on computer she said again it wasn't there and she couldn't answer my question as to why it was in stock online . I decided to look myself and lownakd behold I found what I was looking for!! I went back and showed her what I found and she said "oh- well computer said we didn't have it" She was not very friendly at all and somewhat snarky! She needs to have better customer service skills. I specifically drove from Derby to get this product and to be told they don't have it when they do was very frustrating!! read more

I was looking for some new makeup. There was salesperson that was helping a customer, three others just standing at the counter chitchatting. Not once was asked if I needed help. I left! Poor customer service:-( read more

Had a great experience today at Ulta on Greenwich. Discussed what we were doing and even though I ordered all over color Ashley, my hairstylist, felt just a cover up the gray was good. She was right and also didn't need any new highlights. Came out spending less then as I expected. Thanks Ashley. I will return. read more