Fantastic place! Go buy from them. Instead of looking at things online go in and get it there…read more Prices are very reasonable, KC was super helpful. Looking for a rollator walker and online it's hard to pick them. Come here, test them and bring it home right away.

They provided me with a CPAP machine that was not the model prescribed by my healthcare provider,…read moreclaiming they were unable to obtain the original device. Despite this, they filed the substituted machine and its supplies with my insurance. The replacement has proven to be substandard, and I've experienced ongoing issues with its performance. Now that I require new supplies, the company refuses to file insurance claims for them, forcing me to pay out-of-pocket for items that should be covered. This practice is not only unacceptable--it feels deceptive and exploitative. From start to finish, this experience has been deeply frustrating and has undermined my ability to manage my health effectively. I strongly advise others to seek out a reputable medical supply provider--one that honors prescriptions, supports patients long-term, and operates with integrity.

My partner has a CPAP machine an always seems to have some kind of issue with it…read more I looked up the CPAP store and told him it was probably a good idea to check it out. Boy was I right. Isaac who was working today was so knowledgeable and patient...took his time explaining things...we never felt rushed. We left feeling it was definitely worth the trip...which BTW is only about 15 minutes from our home. It's nice to know that there is a place he can go to should he have any issues and speak to a real person. Thank you, Isaac!

Excellent site with fantastic customer service! I really appreciated the helpful service and the…read moregreat advice and help that he gave me for a new mask that I needed to buy while tracking. They had a super selection of products and I preferred their service and fit process/machine set up to the provider that I use at home. As often as I come to Dallas - I may start using him in the future to take care of my machine and mask needs! Thanks CPAP Store for great prices/value and service !!!!

Wendy and Mason have been incredibly helpful. They were able to help me look up my insurance and…read moreconfirm coverage. They were also extremely detail with the instructions and expectations for first time user like myself. I also really appreciate the follow up email and service that they provide. They are definitely in it for the long haul and I look forward to their service for years to come.

Once they get your money.. It's game over. I have done…read morebusiness with these folks for years primarily for my CPAP machine needs and latest visit I saw a Back brace that I spoke with Wendy about fitting my personal needs and with sales ever in mind I was assured it would be a good fit so I paid them $179.00 and was gone. As it happens once home to my dismay.. It didn't come close to being useful to me so a couple of days later I returned it for a full refund of $45.00. Didn't happen because I paid with a card. Surprisingly there was no one in the building capable of crediting my account so I left after leaving all my information including my phone number to advise completion. Nothing but crickets. After a week of silence I called them for an explanation and apology call ended. My sale date was July 28, 2023. Todays date is December 5th 2023. I'm willing to at this point accept I was ignored by the powers to be. The products they offer and all valuable to those of us who use and need them but simply their customer service is seriously lacking. I told them I would be satisfied with a $45.00 cash refund. Failed attempt. My warning to you is.. Buyer Beware.

As a Pediatric Hospitalist and Pediatric Pulmonologist, I see many infants with reflux that may…read morecontribute to swallowing trouble, chronic chest and respiratory symptoms as well as hospitalization. Many of these infants will require adjustments to formula type, formula consistency, bottle/nipple flow rate as well oral medications. I recommend the RESQ Wedge to many families as an excellent non-invasive way to improve reflux. Dr. Rick DFW area, Texas

I am a first-time mother of a young infant. Nothing prepared me for the feeding/sleeping…read moredifficulties my little one endured in her first month of life. Our little one would be so content if we held her upright all the time, but that can get very tiring very quickly. I had never heard of silent reflux or GERD until her symptoms gradually worsened. We first noticed that she would scream in fear when we laid her down to change her clothes and diapers, but what baby isn't fussy then? Next, we thought it odd that our one week old couldn't sleep or feed well. She often would roll over to her stomach if placed on her back. By week three, if ever I needed to lay her down within an hour of feeding her, say to change her diaper, she would spit up or get gurgling hiccups that would give her heartburn, gas, and abdominal pain for hours. If she didn't spit up at the changing table, she would with the hiccups or worse, projectile vomit which would then cause really bad wheezing and nasal congestion-stuffiness. I was often so afraid to lay her on her back in her crib despite everyone saying it is a SIDS risk not to do so that I used to prop myself up with pillows and lay her on my chest so we could both sleep. Both of us could not sleep well this way, but at least by keeping her upright, she wouldn't wheeze so badly. We both became so exhausted with this endless routine of tears, screams, and sporadic sleep. My husband and I knew our baby had to be propped up and tried for a week to do so with her carseat, a bouncer, pillows in the crib, and a swing that we could never swing her in, but everything caused her to scream in pain from gas or heartburn. When we got the rescue wedge, we placed her on her stomach the first night because that is most like sleeping on my chest. I watched her with tears streaming down my face as for the first time in a week, she was sleeping soundly. I had to wake her up to feed her three hours later. Once I got her to burp, I put her back on the wedge and she (and I) slept for three hours!!!! When she and I awoke, she was much more calm as she ate because she had not spit up or vomited in six hours and wasn't as hungry. Within a few days, her breathing began to improve. She was eventually able to play while laying at an angle on her back while strapped to the other side of the wedge! Our lives have been changed by the RESQ wedge. I for instance, I have peace of mind enough to be able to eat, sleep, and shower while she is sleeping on the RESQ wedge because I know she can breathe easily and will not get gassy, Because our little one is eating, playing, and sleeping so much better, my husband and I happily recommend the RESQ wedge to anyone with an infant suffering from reflux and chronic congestion or breathing issues.

AME charged a $400 deductible prior to shipping supplies. Made two small shipments and then claimed…read morethat the supplies were no longer available, so I ended up ordering from Amazon (at my own cost). Contacted BCBS and they said no deductible was owed, since I had reached my maximum out-of-pocket. I contacted AME and asked for a refund and they agreed. No refund and no response to repeated voicemails and emails. Contacted BCBS again for help. They contacted the company and were assured that they would refund. Still nothing after all these months despite many emails and voicemails. Terrible company!

Tracy was amazing to work with! She went above and beyond to help us get medical beds for my boys…read morethrough our insurance. She was kind, patient, and made the whole process so much easier. We're so grateful for her help!

I was so impressed with delivery and pick up speed and customer service throughout the whole rental…read moreprocess. Even when I had a minor issue they fixed it immediately even though it meant a long drive to replace a part. Thank you for making a difficult time in my life so much easier!

From the owner: Same-day hospital bed delivery, oxygen concentrator delivery, wheelchair and scooter delivery,…read morepatient lift installation, and hotel medical equipment setup across North Texas. We specialize in urgent home recovery setups installed before the patient arrives home. Hospital beds, oxygen, pressure relief mattresses, mobility equipment, and lift systems delivered and professionally installed in hours — not days. Available 24/7 throughout Dallas-Fort Worth for emergency discharges, hotel recovery stays, post-surgical care, and same-day medical equipment needs.

Heather took such great care of my daughter today. We told her what size and color we think we…read moreneeded and we ended up buying the ones she selected for us. She was right there each time we needed anything. Very courteous, professional and patient. Great experience for my daughter buying her first set of scrubs! Frisco, TX location

Hannah, store manager, was great! Awesome experience. I will definitely be back to purchase more…read morescrubs in the future.

May God Bless everyone who works here . My daughter is on a special formula that is hard to find…read moreand every time I come here the workers are extremely helpful and kind . Super thankful to have learned about this place

I was referred to this place by a physical therapist who was working with my daughter while in the…read moreNICU.They carry a product called Gel Mix Thickener which my daughter needed for her feedings.My mother wanted to buy our first jar of this mix and she was able to pay over the phone and and I was able to go and pick it straight up.Great place I will definitely be back!

Have done business with them several times over the years…read more Don't let it's small size fool you - the stock of merchandise of all types is impressive. The staff have always been very professional and courteous. Peg O

Great service I was helped by Kingsley and they also have excellent quality merchandise…read more I was happy with my purchase.