James Diaz was amazing and efficient in helping us get approval for our new to us ford f150. Took…read morecare in our concerns of the repair that needed to be done and fixed them in a timely manner. Very professional and friendly. From the moment we walked in the door we were his priority. He went above and beyond for us and for that we are incredibly thankful 10/10 would recommend

We always get the best service by friendly and skilled staff. They keep our car in great mechanical…read moreand physical condition! Our car salesman is always happy when we "Pop in" to see us; and has helped us find the perfect car and best financing deal every few years!

I asked a bout a 2015 F350 on Car Gurus. I asked for a simple video of heaaring the engine run and…read moreto be sure that everything underneath was not rusted. Justin said he was to busy and would do get to it in two days.When i asked about it agin He then text and said the truck was in a different location and on the way so he could send the video. When he finally sends the video the truck was cold and had not been started or driven from a different loaction according to the gauges. As soon as he sent the video he said I need an answer now this truck that has been at the lot for 54 days will sell quick. So i text him back after my meeting and told him I wanted the truck and he said another customer came in and was paying with cash and that it was my fault for not answering him when he asked. Then first thing this morning as soon as they opened he sent me a text that the other customer backed out and the truck was available. The truck was listed at $25,888 and after he magically changed the price to $35,888 it was available again. So he made up another lie about a 3 day sale and said if I really wanted it then I should have went in person to buy it, Because a customer that was states away was not that important to him since Justin is the #1 salesman. Be Aware that everything that Justin said had been a lie!! Do Not spend your Money with them.

I live in Cleveland and recently dealt with Citywide in Toledo, Ohio after speaking with one of…read moretheir salesmen, Elias, through Facebook Marketplace about a truck they had listed. After repeatedly asking for a price, he kept telling me that his boss hadn't priced the vehicle yet. I even asked him to check directly with his boss, but instead, he kept asking me when I could "come in." I explained multiple times that I live nearly 1 hour and 40 minutes away and wouldn't make that trip without knowing the price first. After going back and forth for a couple of days, I finally made him an offer of about $13,000 out the door, and he said he could do that. I then asked him to send me a video of the truck running and a few other details -- he never sent the video. Despite that, we decided to make the trip out on Saturday. When we arrived, we were told the truck was not even there -- it was at auction, and had been there for some time. To make matters worse, the actual price of the truck was around $5,000 more than what was discussed. We were told the salesman "wasn't at that store," so we drove to their other location -- only to be told again that he "wasn't there," even though the first location told us the opposite. We spoke with a manager who was polite and sympathetic, but the vehicles he showed us weren't close in price or quality. He said the general manager, Mike, would call me, which he did on Monday. After explaining the situation, including that I had worked in the car business for 14 years, his response was extremely condescending -- "Well, if you've been in the car business, you should have known that vehicle wouldn't sell for that." It shouldn't matter whether I was in the car business or not -- a quote is a quote. Mike told me there was nothing he could do and even said, "Go to social media if you want -- that's your prerogative." So here I am. Between the 4-hour round trip, gas, tolls on the Ohio Turnpike, and wasted time, this was one of the most unprofessional experiences I've ever had with a dealership. The lack of honesty, communication, and accountability was disappointing from start to finish. Save yourself the trip -- get everything in writing first, or better yet, find a dealership that values honesty and customer respect.

I highly recommend ram auto sales. I purchased two cars from here in under a month. My daughter was…read morecoming home from her duty station overseas and needed a good reliable car for under $10,000. We found a Buick regal in excellent shape. It had a minor issue which they fixed prior to us taking it home. They were easy to deal with, and when there was one tiny issue a few weeks later, they offered to repair it free of charge. You don't get that kind of service for a car that is almost 10 years old. They specialize in salvage titles. That means you can get a great car with low miles at an amazing price. I don't worry about a salvage title with them, because they do excellent work and stand behind the work that they do. A few weeks after I purchased my daughter's car, I kept thinking about the Santa Cruz that I saw and drove on the lot. I fell in love with that truck. The owners gave me a fair deal on it, I was able to pick it up at 4:45 PM and be off the lot by 5 PM with the keys in hand. If you want a painless purchasing experience, I would highly recommend coming here. Salvage titles can be hit or miss, but not when you deal with a reputable business. It gets no simpler. They are high pressure, and if you tell them what you're looking for, they will keep an eye out.

Do not trust them. The repairs are bandaids and they bandaids come off in less than a day. The…read morepassenger's side mirror camera quit working in less than a day. Plus, the warranty that they claim you get with every purchase is a lie. I negotiated a lower price so they said the warranty didn't come with it.

Mark was AMAZING to work with! My Dad and I drove from Michigan to purchase a vehice from Mark and…read morethe car is STUNNING!! Go see him, you won't be disappointed!

Dont trust this dealership mark owner sells cheap vehicles i bought a 2008 chevy truck 3 months…read moreinto my $16000 truck already had to pay out $1200 in 2 axles 1 hub assembly tire almost fell off with my kids in car and now my 4x4 went out while driving slid into ditch had to be towed out all i asked if he would reimburse he laughed said i should of bought a $50,000 truck really be careful this guy is a crook my brother bought a diesel truck 400 miles he put on it and overheating turned out it had a crack block truck is junk 400 miles $10,000 down the drain dont buy anything from this guy

i love this dealership they work with people they sale good cars they never fail me i bought 2…read morecars and my dad bought one and about to make my fourth purchas check them out!!!

From the owner: Victory Auto Mall is your trusted used car dealer in Toledo, OH! Whether you're shopping for your…read morefirst car or your tenth truck, our experts provide outstanding service in a no-pressure environment. Our only goal is to find a great vehicle that matches your lifestyle and serves you well for years to come. Victory Auto Mall has established an exemplary reputation in our community by demonstrating trust and transparency in everything we do. Our top priority is helping you get the vehicle you want at a price you want to pay, so we offer in-house financing for all purchases. We even help people with no credit and bad credit roll away with vehicles they love. If you need a quality used car, visit Victory Auto Mall today.

With our third Mercedes purchase, we highly recommend. No high pressure sales, professional staff…read moreand assistance in setting up the vehicle programs

I want to start by saying that for over 15 years my family and I had a good history with this…read moredealership. My father, myself and my wife all purchased a Mercedes from them and had service/repairs done there quite often in that time. Not all work was done there but much of it was including anything serious and this car was there for major warranty work a few months beforehand. We would highly recommend them in that whole time but not anymore. Recently our 13 year old car wouldn't start or shift which requires towing it anywhere. I made an appointment for 8:30 am with them 2 weeks out telling them the issues and specifically that I would have to have it towed in. After that I got confirmations by email and text that day and on the day before the appointment by email, text and a phone call by an actual person. I had the car towed to them that day so it would be ready to go first thing. Why is that so important you ask? The morning of the appointment at 8:33 am I recieved a text: "Good afternoon. Your vehicle is here now. After speaking with the Service Director, we decided to not work on your vehicle. Other people have been working on it and based off the history of your vehicle, we would most likely be going into the thousands to repair your vehicle, and in the past, people that own these older vehicles do not pay their bill. Therefore, we would decline working on your vehicle." The fact they refused to work on a car that they sold and serviced is unexpected and very disappointing but when they knew it had to be towed there is ridiculous. On top of that they claim that the bill wouldn't be paid, when we have always paid immediately on completion. My wife went in the next day to see if we could work something out as we just wanted it to be fixed. They were a bit more diplomatic in person but still outright refused. She stated we buy these cars because they are good cars that last a long time and they agreed on that point but still no. Then on her way out the service manager made the absolutely rude comment of "You need to get your car out of here". A car they know has to be towed. So now we incurred bills for 2 unnecessary tow's and wasted time when this could have been avoided from the outset by saying they won't work on older cars. This whole experience has been outrageous and unbelievable. After so much good history with them, I feel stabbed in the back. They were extremely unprofessional, rude and downright disrespectful. I will never do any business with their sales or service department ever again. Before I would advise anyone to go there to be treated right but now I ask you. Does this sound like they will treat you right or even care? That's up to you but thank you for reading my experience with them.

Just bought a car from them and they are absolutely amazing. They worked with me and my credit…read moreissues. It was truly a very pleasant experience overall. My car didn't come with a key fob and I talked to Tom and he was able to get me one free of charge. It was just truly an amazing experience and I highly recommend going to them for any car needs.

I've bought 2 cars from tom cater auto sales. Melissa was great to work with. She helped me…read moretransport my new car to my house and went the extra mile. 10/10 recommend these guys!

I took my Chevy Malibu 1LT to Dave White Chevy for an oil change (I had bought my brand new Malibu…read morethere a. few years back). My DWC Service Advisor got my car back to the service technician even before my appointment time (I scheduled it myself, online). My wait was very short. In less than 40 minutes after I pulled into the convenient drop off bay, my oil change and tire rotation was complete! (Face masks required in all areas, and CoVid protocols were all in place, they even disinfected my car's interior before handing me back the keys.) The price was terrific! One of the best oil change experiences I've ever had! I highly recommend Dave White Chevy Service Center for an oil change, and multipoint inspections. I know I'm going to keep using Dave White Chevy for service! You should too!

I had a very uncomfortable experience at Dave White Chevrolet's service department. The area isn't…read moreclearly marked, which made it confusing to even figure out where to go. While I was still sitting in my car trying to figure out the entrance, a female employee stood nearby staring at me with a judgmental, unwelcoming expression. Instead of approaching to help or even offering a simple greeting, she just continued to stare. When I finally asked where to go, she pointed toward a door with a scowl and no professionalism whatsoever. Customer service should start the moment a customer arrives--even before they walk through the door. A little courtesy and basic kindness would go a long way, but unfortunately that was completely lacking here. This left a very negative first impression. When I did walk in- she had another female standing behind her with her hands in her pocket, almost in a bullying stance. try unpleasant group of people.