Bruce was excellent and did his job well connecting us with a company to transport our car. He is…read morehighly responsive, professional, and communicative and I loved working with him. The only challenge I during this whole process was with the transport company themselves - they had agreed to a delivery period (after 8pm because my friend receiving my vehicle works full time) and the day before insisted my friend HAD to be available from 12-2pm to receive my car and they could not do any other time. They essentially forced my friend to take a day off - and on the day of delivery, the transport company kept running late and ended up delivering after 8pm anyway! That was really challenging for us working out receiving the car.

Bruce at Above the Rest was a pleasure to work with and very transparent with the entire process…read more I had a fairly tight window for the delivery and he found a company that could make it happen. Not an easy ask when transporting from Oregon to Florida. I've worked with several transport brokers in the past with mostly good outcomes, but Bruce is now at the top of my list. The best review I can give is that I will absolutely call Bruce if I need another car transported and I've recommended his services to friends & family. Thank you Bruce!!

I had dealt with Dennis in getting the deal done. I feel that he is a upfront person with the…read moreinformation on getting my vehicle moved, even with a short notice. I have no issue in calling him again, if needed.

After reading the company's response, I feel even more compelled to warn other consumers. What was…read morewritten about me does not match my experience, my records, or the screenshots I have saved. In my view, that response was not an honest explanation. It was a blatant attempt to distort what actually happened and shift blame onto the customer. Let me be clear: I dispute their claims completely. At no point did anyone from this company properly call me or make a legitimate effort to resolve this matter the way they now claim. From my perspective, the statement they posted is false, misleading, and designed to protect their image rather than tell the truth. What is even more alarming is the way their representative, David, conducted himself. I communicated in a professional and respectful manner. What I received in return was the exact opposite. The screenshots speak for themselves. The tone was unprofessional, confrontational, and completely inappropriate for someone representing a business. When a company allows people like this to speak to customers this way, that tells you everything you need to know about how they operate once your money is involved. This is exactly why consumers need to be careful with businesses that present one image publicly and another privately. In my opinion, that is the definition of wolves in sheep's clothing: polished on the surface, but entirely different when problems arise and accountability is required. They will smile in public, then turn around and try to paint the customer as the problem when their own conduct is what caused the issue in the first place. And as for the claims about how long they've been in business, that means very little when the reviews and customer experiences tell a different story. Longevity does not excuse poor conduct. Years in business do not erase patterns of bad communication, misleading statements, or unprofessional behavior. I strongly urge anyone considering this company to read the reviews carefully, study the pattern, and make an informed decision before handing over your time, money, and peace of mind. Do not ignore the warning signs. Do not let polished responses fool you. Look at the reviews. Look at the screenshots. Look at how they speak when challenged professionally. That will tell you far more than any self-serving reply ever will. Save yourself the stress, the wasted energy, and the unnecessary frustration.

This guy Safa Ronnie stole my money and never picked up my car. changed his number and now is…read morenowhere to be found. extremely untrustworthy and unprofessional.

I have the worst experience with this company. They emails me to let me know that my car was gonna…read moreget picked up on Monday. I called Monday morning with the office to confirm. They did confirm that they were coming. I waited for the driver to give me a three hour heads up that they were on the way. I never got the call. I called back the office in the middle of the day and again at 5 PM until I was able to figure out that the car was not being picked up by the third-party. Road runner apologized and said that no matter what the next day Tuesday the car will be picked up. I called Tuesday morning to confirm they said yes it's been dispatched. Same thing happened. I never got a call from the driver and the car was not picked up and I called the office at least six times. They told me that the car was gonna be picked up on Wednesday. The same thing happened. I was forced to cancel my order and go with another company. I asked a friend of mine who transfers her car from state to state and she said that she had a very similar experience with them if you want to save yourself the aggravation don't go to them, find a different company pay the difference they're not that much cheaper anyway it's really not worth the aggravation

needed to ship a car from Florida to Albany, NY during the busiest time of the year as snowbirds…read morewere headed north. My Transport Specialist, Jim G was very helpful in securing a reputable driver at a reasonable price.

Mercury Auto Transport used a bait-and-switch tactic in my experience. They told me a driver was…read moreready and asked me to sign the paperwork, but refused to provide the driver's name, phone number, or any actual dispatch details, repeatedly saying the information would arrive "soon." The driver details never arrived. When I asked to cancel, they charged a dispatch fee, claiming that a driver had already been dispatched--even though they never provided any proof that a real driver had been assigned. It felt like a trick to keep me committed so I could not book with another company that actually had a confirmed driver. Be very careful before signing anything or paying a dispatch fee unless they first provide verifiable driver details.

We have used In N Out Keys several times over the years for vehicle transport. The owner, Tony is…read morevery hands on from the beginning of each transaction to the final delivery. Everything is set up quickly with destination times clearly communicated. My family will continue to use his service for any future needs and won't even think about dealing with another company. We wouldn't trust anyone else with our vehicles. Tony is a total professional and great person as well. I cannot recommend this service enough. Jeff Johnson

From the owner: Commercial Service Only! We are a nationwide auto shipping company in the Florida Keys. We ship…read morecars, trucks, RV's, boats & trailers. We have been in the auto transport industry since 2007. Learning the carrier and broker side of the industry. We feel that's one of the most important things that makes us different. Most companies that you can reach are brokers. We go above and beyond to make sure our customers are taken care of. Give us a call today if you have any questions about auto boat trailer or RV shipping.

I ended up going with another transport service after shopping around. So I responded to what I…read morethought was an automated message. Only to realize my mistake. Thanks lighthouse for showing me you believe in people with personality and although brief, I had a good chuckle.

If I could give a 0 start rating I would. Worse company there is! Will take your money? Make up all…read morethe excuses in the world and will not do their job, how are they still around because God is good. They got me but God will get them good. Been waiting for almost a month for my car to get pickup and delivered but I already know isn't going to happen.