Wayne did a great job inspecting the chimneys in the antique home we're looking at and explaining…read morewhat was going on with them.

Perfect experience! They booked us super fast, came when they said they would and fixed a gas fire…read moreplace that another company said would have to be replaced-- they saved us thousands of dollars!

Chimney Goat's work is stunning. The team was amazing and the whole experience was so smooth. They…read moreshowed up on time treated my home with respect and work with the level of skill and care that is honestly really these days. My Chimney looks solid safe and beautifully finished I am telling everyone I know to use Chimney Goat the talented trustworthy and couldn't be happy with the results.

Absolutely do NOT recommend this company! Customer Beware! If I could give zero star, I would!…read moreShortly after chimney installation, the chimney fell down and damaged my neighbor's property. I already made full payment based on the agreement. However, I was told I needed to pay more money before they would address the issues. The manager was unprofessional, became difficult to communicate with. Because of the poor quality of the work, I hired an inspector who identified serious deficiencies in the installation and concluded that the workmanship did not meet industry standards. They also made fake BBB rating on its website. Stay away from this company for your home safety !

Was having an issue with a wood stove chimney in a rental house. Had someone else come out and the…read moretenant didn't have any faith in them so, her boss recommended Downeast. Certainly glad he did. Had to order some stovepipe and then came out and did the job cheaper than the fly by night company and 1/3 of the cost of another reputable local company. Highly recommended

The whole experience was great. Ross examined the chimney and fireplace, mortared some cracks,…read morehelped me set up my GrateWallofFire. (You want to use GrateWallofFire!). I learned so much about the fireplace: how to use it, what to watch for, when to service it. And absolutely zero upsell! Very reasonable price. Super helpful. Can't say enough good things.

Eddie did a great job! Could've easily recommended a much more expensive fix, but found a great…read moresolution. 5 star service and explained everything as he did the repair.

UPDATE THEY called and came same day, they cleaned the chimney and cleaned up. Very happy with…read morethe two men who came. This was a little while back and realized I did not give a review. 5 stars YES!!! I called and left a message, a man called back and thought he could come over that day to do an estimate but it got dark, he called and said he would get back to me this week, that was Sunday or Monday, now is Friday and no call back. He sounded sincere so will not downgrade but wonder why no call. I had said I am just looking for a chimney sweep, not looking for a big job so he would be prepared to just do what is absolutely necessary. HOPE he calls and if so will give another report of experience. This popped up in my feed because I looked up Chimney sweeps, I did not come on to give a review. Now not letting me add stars, not sure why not.

Hired this company to restore both my garage and driveway, fix cracks on my chimney, and seal my…read morepatio. In short, the job started well but soon deteriorated into skimping on both material and labor. The end result was nothing (with the exception of the garage floor) was finished professionally. I was hopeful because they very promptly responded to my Yelp request and came out to assess the different repair items. Had asked for an estimate for driveway replacement, they responded that it was okay enough to seal it and that sealing would last at least 10 years before cracking - they would be able to combine this as well as all the other repair items (garage, chimney, patio) for $6500. I went with that offer knowing well that the amount typically balloons over the course of the job as contractors find issues that need immediate attention. Little did I know they would take advantage of "finding issues." On day one, during demolition, they told me the existing garage walls were plaster and that the bottom section, which was bowing, would need to be redone - they floated an additional $2800 for just that section. The next day, before anything was signed, they came back and said that fixing only the bottom section would leave the top part unsupported and it would eventually crack. They recommended replacing all the walls with drywall instead, along with resurfacing the concrete, replacing wooden beams if needed, and repainting. This became the second contract - $11,800, replacing the original $2800 proposal, with wording specifying drywall would be installed "where necessary." I paid this in full upon completion, before any of the issues below became apparent. At this price point, the baseline expectation was professional-grade work - not shortcuts, and not corners cut to save time. After they installed the drywall and painted, parts of the paint started cracking. They told me it was because those sections were actually still plaster, and they swore they "didn't know." To prove it, they knocked on the wall and showed me how you could hear the difference. This didn't add up. They had shown me the walls were all plaster on day one, during demolition. It doesn't make sense that only some sections would be plaster while the rest were properly replaced under the $11,800 contract. And if the plaster was that easy to identify by sound, they would have known well before they ever mudded and painted over it - not to mention that cutting into the wall would have exposed the mesh and plaster underneath. In short: they hadn't actually drywalled the full space as the $11,800 contract called for - and their proposed fix was to charge me another $6000 to do the work already covered by that contract. In hindsight, "where necessary" gave them room to decide unilaterally how much of the space actually needed it, without me being able to verify anything once it was painted over. As for the wooden beams included in that $11,800 scope: none were ever replaced, and I don't recall them purchasing any wood for that purpose. Obviously, I said no to paying another $6000 for work that I had already thought was done. Had them just fix the cracks (the paint and mud still cracked after) and just cut my losses. Other issues: - Driveway sealing: parts cracked within days; they resealed once, and cracks reappeared again weeks later - Driveway holes: poured crack filler instead of grinding and properly patching them - Mud/paint application: applied in a single thick layer instead of several thin coats, causing uneven drying and cracking (per an independent handyman's inspection) - Driveway sealing (technique): same issue - applied as one thick coat rather than the recommended thin, built-up layers - Garage wall painting: rushed and inconsistent - several areas have thin coverage or missing paint entirely - Flooring scope: "epoxy resin flooring" ended up being "paint with resin" instead - a downgrade from what was discussed, though the floor itself came out reasonably well - Chimney cracks: covered over rather than filled and repointed - Property respect: workers entered my house without asking to use my stepstool for painting. It was only later, when I came to check in, that they asked me for a ladder - which made their earlier decision to grab my stepstool without permission even stranger. Both stepstool and ladder were left covered in paint and concrete. They also broke both spigot sprinkler head attachments and left dried concrete on my brand new spigot itself. - Garage door: left with dried mud drips despite being asked directly to clean it up Looking back, the pattern is clear: thick single coats on walls and driveway, corners cut on the chimney, cleanup consistently skipped. Drywall alone for a garage this size should run under $1,000 - not $11,800. Their own quote to finish it was just $6,000. Total paid: $18,300. 2 stars, not 1. The only reason it's not lower is that the garage is technically better than before I started.

Hired them for a relatively modest set of repairs on our home's Hardie Board siding. They were…read moreresponsive and engaged from the get-go, and while my home is definitely a bit of a haul from their HQ they didn't hesitate to travel up to MetroWest to work up an estimate -- and when it was time to get the work done, they brought out a good-sized team who took care of everything in just a few hours. We're pleased with the quality of their work, and would definitely work with them again.

Don't know anything about chimneys but I called Four Seasons just based upon quick Google search…read more Their reception was extremely helpful and booked us ASAP despite giving her vague directions on what I was looking for. Two gentlemen came by exactly on time, assessed the chimney and told us what we needed immediately vs what could wait. I called reception again and she squeezed me in again despite having almost no schedule room. Same two guys came by, explained everything in detail, extremely helpful, and planned to meet again next year to finish work. Incredible service, friendly people, would recommend 100 out of 100 times. If you're like me and no knowing about this part of your house, this company has your back and we'll guide you whole way.

They were great! They set up tarps to keep my floors clean and even wore masks in the house. I…read moreoriginally asked to have my two flue's cleaned, but upon inspection they said my second flue was super clean already and didn't need a sweep, so the price was half of what I expected! Will call them next year for another sweep.

Spoke to Gary on the phone told him the issue with the chimney. He came by spoke with my husband…read moreand when I got home all was fixed and done. The quality was perfect the value as well. It was well worth my phone call to American Chimney Pros! Will definitely recommend. Gary was pleasant funny and honest, Most important to me and in today's business world.

Reliable services, reliable rates, good value. Gary maintained and cleaned the chimney for the…read moreprevious owners of my house, and has been incredibly helpful in understanding the history of the house. All interactions with him have been straightforward. Furthermore, the chimney has worked extremely well.

we had a 25 year old regular shingle roof. as we are getting older and ice dams are getting worse…read morewe decided on a new roof. looking at all options , we decided on metal. comparing standing seam and the metal shingle, we chose the metal shingle. Sales guy was very informative and not pushy. the quote was actually lower than I had expected, and that doesnt happen often. signed that day. true to contract they arrived at 7 am, ready to work. the house was covered in tarps to collect the old roof debris. If you don't know, a metal shingle roof must be nailed by hand, no nail guns and random nails here there and everywhere. it's labor intensive. the shingles lock together unlike a regular asphalt one. zero chance of wind lifting them up, each one attaches to its neighbors and interlocks. they added roof vents as we have no ridge vent. I gotta say, it's a flawless job. seriously. I'm not being paid to say this. never trust people that do. they cleaned up every day. heck, my back deck has never looked cleaner. it's a flawless install with snow angels above each door so the snow doesn't slide off and block the doorway. clean professional, on time, hard workers, 12 hour days. 3 days total. dumpster filled and removed. nothing left but a nice clean STRAIGHT roof and a yard sign that I'm proud to display. Get a few quotes,,, but you will choose these guys in the end if you understand value for money. If only every thing was this good. 100% happy.

Needed a new roof and decided to go with ECMR. They're expensive but worth every penny. From…read morestart to finish, the communication was outstanding. Shaun, Jenna, and Teryn were kind and patient, kept us informed, answered questions, they were on top of everything. I was so impressed. The crew was amazing. I have gardens around my house. They protected them and took good care of them. Cleaned up every day they were here. Again, I was impressed. I'll never need a new roof again! The roof is beautiful. I don't understand the bad reviews. Don't hesitate to talk to these folks. They're awesome.