When my 20 year old Mendota gas fireplace insert failed, the company that had sold it to me told…read moreme that parts were no longer available and I needed a $7,000 replacement. I then found John through recommendations, and told him the symptoms. He had someone here one week later who knew exactly what the problem was and had the replacement parts with him. Alex knew exactly what the problem was and fixed it within one hour, cleaned up the mess from 20 years use and it works like new. The cost was around seven hundred as opposed to the seven thousand that a new one would've cost. A wonderful operation and I am thrilled with the result.

John Devito should have 100 stars for a rating. Not only do they provide exemplary service ..2…read moreyears after my service, I was having an issue with my fireplace. John contacted me first thing in the morning with an explanation what was going on with my fireplace, and no need for a service call. Not only are the prompt, & reliable but it is a pleasure doing business with. Thank you John! Jill Corwin

I am so grateful to have found James and Keystone. I had contacted 5-6 other masons, some of whom…read morereturned my calls, some of whom visited the premises, but all of whom ended up ghosting, presumably because my project was too small. James assured me that no job is too small, he was always available, he provided a written quotation and a ten year guarantee. His colleagues completed the work early, on the brink of bad weather, repointing the interior walls of our fieldstone basement, which had been shedding mortar and paint for more than five years. It looks great, and I am delighted. C Page, Waltham

Two leaky chimneys (previously 'fixed' more than once) needed serious repair, but then due to…read moreadvanced rot the job quintupled in price and became a partial and full rebuild including work 3' under the roofline for one chimney. Gulp! James's crew worked for days in the heat and did what appears to be a fine and handsome job. Not being a mason I can't really evaluate their work, although it has poured since, and all is well, not the case before. Nice guys and dependable as to schedule. Everything on handshake; I will ask for at least some minimal paperwork and guarantee.

Chris saved my butt after I was taken (at least halfway!) for a ride by another contractor. He did…read moregreat work, squeezing in my chimney/roof work while working on another job, and was honest, fair, and transparent the whole way. He's my first stop for all Masonry work moving forward.

Chris from Albatross did a great job on re-laying the top 4 courses and pointing my chimney on a 3…read moredecker. His price was great and it was easy to make arrangements. Texted him a bunch of photos I took from the roof and he came back right away with a price. He did a nice job at grinding out the old mortar and pointing and now it looks like it will last another hundred years.

Eddie did a great job! Could've easily recommended a much more expensive fix, but found a great…read moresolution. 5 star service and explained everything as he did the repair.

Prompt service, fit me in early on an appointment for my gas fireplace insert. Explained everything…read morehe planned to do. Will use them again if any other fireplace issues. Price was exactly as expected and agreed on ahead of time.

Very disappoint. Specifically asked if they cleaned the flue when doing annual service on a pellet…read morestove and told "yes". I was told "yes", I now find out they do not! One would think the tech would have said something after coming for 3 years!!!

It's very hard to reach them. If you leave message, it will take forever to get back to you. They…read morealways say it's their busy season, no matter it's winter or summer. We had the same experience Fredda had, They took about 2 month to make an appointment to finish set up their left over work. They will charge extra fee for finishing their work too. Unbelievable! Very unhappy customer.

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

This company replied to the first message. But did not reply to further messages…read more At least let customers know whether you can do the job or not.

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

I have worked with Mike on several home projects including pavers, foundation and basement repair…read more Mike is trustworthy and always easy to communicate with. He and his team work hard and leave the area cleaner than it was. I actually just hired him again for another project. I highly recommend Brick City

Mike and his crew did an excellent job rebuilding our front steps and brick path. We appreciated…read morehis great design sense and his attention to detail. We have received many compliments on the appearance of the steps and path.