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    Ultimate Custom Car Care

    4.7 (489 reviews)
    Closed Closed

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    Response time

    3 days

    Response rate

    100%

    Services - Ultimate Custom Car Care

    Auto bug and sap removal

    Auto paint restoration

    Ultimate Custom Car Care Photos

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    Recommended Reviews - Ultimate Custom Car Care

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    Reviews With Photos

    Cavin L.

    I recently acquired one of my dream car but unfortunately was hit with the rain when I acquired it so never had a proper wash. Once the sun hit I wanted to get my car wash especially with being a first time convertible owner and wanted to make sure it gets property care. This exceeded my expectation for such an affordable price especially during this economy. There's no "silver gold platinum" washes like other facilities it's one $40 wash (more depending on the size of your vehicle) mini details and full details if you decide so and just add ons. Makes it easier and no high pressure upgrades like I've experienced at other places. I will be returning frequently. Thank you!

    After the great wash and wax!
    Albert V.

    Always great service and price! I drive a long way to this spot! Steven and his team are worth your time.

    one large scratch and a smaller scratch
    Kevin B.

    Giving 2 stars because sometimes the work is good. However, I will not be bringing my vehicle back here, nor will I recommend them to my family or friends any longer. Recently had a full detail done on my explorer and noticed two scratched on the outside of my rear passenger windows. Emailed the owner and brought it back by. He couldnt feel the scratch on the outside (its there) or the inside and told me it seems like the window is separating from the inside and to go back to Ford and ask why its happening. I felt brushed off and it seemed like they didnt want to own up to the mistak. I went to Ford and they clearly felt the scratch on the outside and said more than likely, a dirty rag or a rag with some debris (ie a small rock) was used and casued the scratches or the person detailing the car had a ring or jewlery on. Pretty disppointing experience and I have used this business for a few years now, as do my brother and father. My recommendation is, take pictures of your care before you drop it off, just in case. I am very good about noticing dents, dings, scratches, etc on my car and there was no window scratch when I dropped it off for the detail. My other complaint, much like a customer below is I paid $400 for a full detail and that includes inside carpet cleaning, when I picked up the vehicle the windows were all rolled down about a 1/4" to let the car dry and of course when I rolled them back up later, the 1/4" was streaky and now dirty because they were rolled down when wet. Pretty strange when you pay that much to have a full detail done. I also always seem to have dried wax left over on my car after they do the detail, again when you pay $400 for a full detail, I shouldnt have to clean up anything or wipe down any wax residue.

    So fresh and so clean
    john g.

    Paid $44 for a full service carwash for my Bronco after getting back from a camping trip. Needless to say my car was in dire need of a cleaning both inside and out. They were detail oriented and finished in a reasonable amount of time. To be fair I'm ok waiting longer because the workers clean meticulously. What irks me is when you wait and still have to point out all the spots they missed- not the case with Ultimate Custom Care. The waiting room was clean and they provided free coffee and some magazines to read to pass the time. Upon completion they pull your car around front and off you go. I'm leaving my old car wash which is significantly closer and using Ultimate custom care going forward. The price is the same but they do a much better job and are more courteous.

    Ian P.

    I'm so grateful that I found Ultimate Custom Car Care! I first brought my Tesla in for a regular hand wash and they have done an amazing job. Then I decided to bring my truck that has lots of minor scratches due to off roading trips. they have done the exterior details work with buffing polishing and waxing. They've managed to get rid of all the scratches and my track paint looks and feels like a brand new car. They also went the extra mile and cleaned al the interior very well. I am so impressed!!! I'm definitely going to continue use their services for all my vehicles and I highly recommend them for any type of car cleaning service. Well worth it!

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    6 years ago

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    8 years ago

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    5 years ago

    Seldom get car wash but if I need one this is the only place I go for the past 7 yrs w/ my Nissan, VW & Tesla.

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    5 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    Always a great experience! Their detailing services are the best around. Definitely a spot that I recommend to friends and family.

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    5 years ago

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    3 years ago

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    5 years ago

    Always does an amazing clean and wash. I been to quite a few places but Ultimate has always done better. Car comes out amazing.

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    12 years ago

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    13 years ago

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    14 years ago

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    14 years ago

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    5 years ago

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    11 years ago

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    6 years ago

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    12 years ago

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    14 years ago

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    12 years ago

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    5 years ago

    Best car wash service in Tustin. They do a great job and pay great attention to detail. Highly recommend them!

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    8 years ago

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    5 years ago

    Steve is great and guys always listen when you have corrections and requests. I take my cars there and always happy with the results.

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    Page 3 of 13

    Ask the Community - Ultimate Custom Car Care

    Does your full service wash also include interior and exterior window cleaning?

    Of course. Included in any service we provide.

    How long does it take to mini-detail a civic on a saturday, especially if interior needs some tlc? Thank you!

    Planning 3 hours is a safe bet.

    For mini detail includes wash and wax and interior detail. but for full deluxe only include wash, interior, exterior but without wax, is it?

    Hello, I would like to know if you guys are open for business today?

    Sorry but we are closed for the holiday. Happy 4th.

    Do you offer services for motorcycles?

    Were sure do. Generally our regular wash and clean up is $30. We also provide complete detailing services of motorcycles that's around $175 to buff and polish painted and chrome surfaces, wheels, etc.

    If my car has custom headlights, underglow lights, and vinyl wrapped pieces, would this be a great spot to come for a detailing? I'm trying to find a spot who can work around my headlights and wraps as I was told pressurized water could ruin them.

    Absolutely. We can customize any detail or wash for you. Everything here is hand done without any excessive pressure or harmful scrubbing. Best place to take custom cars.… 

    Do you use microfiber towels/cloths for the regular washes too, or is it only used for detailing services?

    We use microfiber towels for everything except drying. We use Chamois for drying vehicles. All windows, waxing, paint, interior, doors, dashboards, touch screens, Etc are all microfiber towels.

    How long is the usual wait time on a Saturday morning for a standard car wash? If I get there before 8 am do you think I'd be out by 9?

    Standard wait time for a full service wash or wash and hand wax is generally about an hour and a half to two hours on a Saturday. We do get started washing at 8am, usually earlier is better. Thank you very much.

    Will you guys be able to remove scratches on plastic doors and be able to make my tires look black again?

    Scratches vary according to how deep they are in paint and plastic surfaces. These are dealt with on an individual basis. Tires always come out looking dark black and shiny with any service and tire dressing.

    Do you recommend making an appointment for early mornings during the week?

    We take appointments for detailing services, but our regular wash services are first come, first serve. Early morning is a good time to try and get in and out, but waiting times do vary. Details appointments can book a good week out, especially… 

    View All 13 Questions

    Review Highlights - Ultimate Custom Car Care

    I've had the opportunity to work with them for more than 8 years and Steve and Larry always take good care of us.

    Mentioned in 108 reviews

    Read more highlights

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    Go Green Express

    (128 reviews)

    I normally don't leave reviews but felt compelled to thanks to the extra attention and care offered…read moreby this car wash. I've gone to other car washes nearby like Genie and FastXPress -- in fact, I used to have a Genie membership but cancelled it, so I was trying Go Green Express for the first time as an alternative. But I wish I discovered Go Green earlier because none of the others showed the level of service I found at Go Green! I took my car in for a wash because it got totally covered in tree sap, so bad that you can feel the doors stick when opening and closing. Unfortunately because the tree sap was so thick, it did not come off with one wash. I spent a long time scrubbing the sap afterwards in the lot afterwards. The attendee Fabian noticed and was extremely helpful by giving me a spare spray bottle of Windex and extra wet towels to help scrub the sap off, and even offered to let me run my car through a basic wash one more time. After a lot of elbow grease and one more run through the wash, my car is finally free of the tree sap. Thanks to the attendees, this frustrating errand became much more bearable and ultimately saved me time + money. I'll definitely be returning to this car wash in the future.

    I had such a great experience at this car wash! The service was excellent, Hector and the staff…read morewere friendly and welcoming, my car came out looking spotless and refreshed. You can really tell they take pride in their work and care about making sure customers are satisfied. The process was quick, convenient, and the results were better than I expected! They have car wash supplies to borrow like towels, window cleaner, air fresheners etc.

    Orange Hand Car Wash - Waiting room across the way

    Orange Hand Car Wash

    (1.2k reviews)

    If only there was an Orange Hand Car Wash up in the bay area where I'm from…read more.. Ordered the Executive Wash & got exactly that. Everything was immaculate inside & out. Perfect quality & value in preparation for the photoshoot of my car later that day. In & out in less than an hour. Spotless No complaints. Great value for the money.

    I absolutely love coming to Orange Hand Car Wash with my truck -- I don't trust anyone else to wash…read moremy vehicle. I used to hire a mobile vendor, but there were too many inconsistencies, and for the same amount I was paying them, I get far better quality and care here. Manager Gavin and Detail Master José always take care of my truck and make it look car‑show ready. The amount of detail José and his team put into their work under Gavin's supervision is unmatched. I leave knowing my truck will shine for days, if not weeks. I always get the Executive Wash Package because it's well worth it. There's no other way to go -- the results speak for themselves. And it's a must to tip José and his team; they take their time and pay attention to every single detail. Bringing my truck here has become part of starting my weekend the right way. If you're looking for a true 5‑star hand car wash and detailer, this is the place. Trust me -- you'll leave knowing your vehicle will outshine anything else on the road. And you know how some car wash places leave streaks of water when you roll down the window? Not here. Not with José and Gavin's team. They remove water from every nick and cranny. The quality is consistent every single visit.

    Jamboree Express Car Wash

    Jamboree Express Car Wash

    (426 reviews)

    Came here on a Sunday. The staff were thorough and cleaned every portion of the car nicely. I'll be…read morecoming here often.

    I've been a repeat customer here and bring both of our family vehicles regularly, using both…read morefull-service and express washes. That's why this experience was especially disappointing. A few days ago, my wife brought in our minivan for a full-service wash. When I later inspected the vehicle, I noticed excessive silicone had been applied to the tires -- to the point where it spun off and splattered all over the driver-side panels. The passenger side did not have this issue, which makes it clear the application was uneven and overdone. I returned to the location simply asking for a reasonable resolution -- not a refund, just a quick express wash to help remove the excess silicone that was clearly caused during their service. Unfortunately, the response I received was dismissive. The employee in the booth attributed the issue to "driving fast" and refused to offer any assistance. That explanation doesn't make sense given the uneven application, and more importantly, it reflects a lack of accountability. Mistakes happen -- I'm not upset about that. What's frustrating is the unwillingness to stand behind the work and make a simple situation right for a loyal customer. I'm sharing this so others are aware and so the business has an opportunity to improve how they handle customer concerns. I would have much preferred to continue coming here, but service recovery matters just as much as the service itself.

    Ultimate Custom Car Care - auto_detailing - Updated September 2026

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