Great great service! I rented a popcorn machine for a company event. People enjoyed the popcorn. Only downfall was the quality of the popcorn. It was a healthy school type popcorn, no flavor or salt. so it did not taste like movie popcorn or popcorn from the fair. I rented many popcorn machines and this one was nice but if you do request this try requesting a more high quality popcorn. read more

This company has always been my go to one stop shop for my party rental needs. Let me tell you, I have been ordering from them for a little over 5 years now as I have 3 kids and have constant parties. Jessica and Ricky are both awesome, very courteous and professional. They are very easy to work with and always make sure that communication is the key. Their prices are also amazing. I've referred them a couple times and those people feel the same way as they too are repeat customers. Thanks Jessica and Ricky! read more

I found this place at the last minute due to another rental not working out. They tailored to everything we needed on such short notice and with AMAZING prices. Ricky set up and broke down quickly and efficiently and he even texted ahead. I was so thankful! I would recommend them to EVERYONE! You can beat the prices or the excellent customer service!!! Will definitely use them again!!! read more

I've used them twice. They were great. I had to switch my party to a different day and they accommodated me without hesitation. Thank you for everything! read more

Easy to deal with and coordinate and great rental supplies. They seem to be a newer company so their rentals are in pristine condition

5 stars to this company 3 years doing business whit them always on time Fast Service best prices in town truly recommend

Today was the second time our family has used Ultimate Party Rentals for our children's birthday. This time we were super excited by the addition of the snow cone machine. Everything seemed to be on-track for another great birthday party. Even receiving a confirmation call two days prior to our event. The time and items were verified at that time. On the day of the party we slowly began to set up, anticipating our delivery between 9:30-10:30, with the party expected to start at 11:00. At 10:26 I made my first attempt at contacting Ultimate Party Rentals, to see where our delivery was. At 10:42 I received a call back from the owner, reporting that the delivery guys got delayed at the previous location, and are expected to arrive within the next 10-15 minutes. I politely told her that the party was expected to start at 11:00. She said she understood. At 10:57 I called the owner back, and let her know that the guests have started to arrive, and the delivery still hadn't arrived. I did not receive a call back. Several guests began to arrive, including small children that were looking forward to going on the Jumper. Well after 11 am, and after more guests showed up, the guys showed up. They began to set up the jumper, snow cone machine, and drop off the tables and chairs. As the hostess I was now scrambling to set up a party that should have been ready before any guest had arrived. After the party was finished, and it was time for the pick up, I was asked if everything went ok. I let the gentleman know that I was displeased at the late delivery, and that our guests had arrived before they had. His response was "well, it won't happen next time." Yes, he is correct. It won't happen next time, because we will not use you again. read more

Party DEFLATED! I''m sorry to say that I had an issue with my rental. While kids were in the bounce house, it deflated. Pretty scary! I did receive an apology, but the response time that day was not quick. Luckily, no one was hurt and someone at the party resolved the issue. No compensation or refund was offered. Customer service is very important in this type of business. read more

Used this company for a last minute family gathering on a Saturday I called them about 6pm the night before and they had tables chairs and a jumper available... life savers the gentleman that came out to bring the supplies were just that GENTLEMAN... not expensive at all and I will be using them in the near future read more

We had a very special occasion with families (NY, VA TX, SC, CT)coming together for the first time, with many children; Thought it would be nice to have a jumpy for the little ones. We used ULTIMATE PARTY RENTALS via SD Parks & Rec. Dept. Jessica, (representative of Ultimate Party Rentals, I thought she was owner - she stated, she was not.), ask us to allow them to deliver the jumpy early at approx. 6am to "help them out" because of an appointment she/family had. Sure, no problem, glad to help out! However, we did not use the jumpy until the appointed time, because we did not feel comfortable putting more gas into it... After inflating the jumpy - it lasted approx. 2 hrs. and collapsed while children were inside. We tried to inflate but could not. We tried to txt Jessica, but the number she later stated was a land line. However, we called - the jumpy got picked up. Called to follow-up with Jessica about the event and her attitude/behavior was unprofessional. Absolutely NO apology toward the children; No alternate recommendation for lack of use. Nothing! Except, "you didn't call me as soon as it happen..." After pointing out we have documentation of trying to reach you. Jessica said, "I'm not the owner and I'll have the owner contact you." That was more than a week ago! (Hopefully, we find out who is the owner... to share this experience.) I do Not recommend anyone use this company! If a company that deals with children have no compassion/heart to apologize for the trauma their equipment caused; That's reason enough not to use this company. No apology, nor give some reimbursement for lack of use. Some form of business savvy of good faith, (does not have to be monetary). So my question is: Why? Why would you entrust this company with your children's well being? Business ethics, fairness, decent courtesy is lacking. No appreciation after "we help them out"! All sense of business is missing in dealing with this company. I would never use this company again and recommend the SD Park and Rec. Dept. remove them from their list. (If not, SD Park and Rec. Dept. will be responsible for any future endangerment of children from this company.) Children safety should be their first priority and an apology should be easy to give when it involves children. read more

Working with Ultimate Party Rentals was a breeze. They're super responsive, friendly, and professional. The prices were very reasonable and they delivered/picked up as expected. I will definitely be calling them for any future events and I highly recommend them to others looking for party rentals. read more

I rented tables and chairs from this nice professional couple. Jessica is on point, when her husband ran behind due to short staffing she called me to let me know. She also called to ask if I was ready for pick up when it was time. The fact that they drop off and pick up is major. I was running short on time so it helped tremendously with the pick up and drop off. Jessica's husband is a nice gentleman as well, it's nice to be able to talk with someone instead of the business attitude. I definitely will be using them in the future read more

Rick and his crew are amazing. Did my daughters birthday party and everything went flawless with their service. Highly recommend them.

My daughter at the last minute decided that she wanted to have a jumpy for her birthday party on Saturday. I called Thursday afternoon and they were able to help me - not only did they have the best pricing. They dropped it off with in the time frame they gave me and due the party being late in the afternoon left it over night. The woman on the phone was sweet and ever so helpful and they guys who dropped it off and picked it up were professional. I ordered the three in one and it was the hit of the party. Thank you . read more

I'm being using Ultimate Party for four years now, Great Service & Affordable prices. Jumpers are clean! * You won't go wrong with these guys. read more

Had an amazing experience with Ricky and Jessica who provided amazing customer service and was able to come through last minute for my god daughter 1st bday party !! Ultimate party rental has the best prices, great customer service which = great customer satisfaction !! I'll will definitely recommend this company to any who is looking for the ULTIMATE PARTY SERVICE !! thanks again Jessica and Ricky !! read more

I would highly recommend this company as they went above and beyond to make sure that we got everything we needed for our event. The were understanding and worked with us even when situations arose and we weren't home for the pick up. Amazing, understanding, and caring!! read more

I have to say, a business doesn't run well without great customer service, and Jessica is definitely one of the people I would say is an overachiever at that! She was extremely helpful with every question I threw at her and is VERY accommodating! I called a week and a half in advance to ask for tables, chairs, a jumper, popcorn machine, and snow cone machine, and they were able to book me! I am definitely keeping this business on my bookmarks for my future parties! The process was fast with Ricky and the other employee dropping off and picking up. They also were very friendly! Thank you guys for your professionalism and services! I will be contacting you very soon! read more

Great service! They did what they promised. Arrived and pick up on time and without any hassles. Couldn't ask for more! I ordered tables and chairs the day before and everything worked out just great! read more

I've used Ultimate Party Rentals on multiple occasions - from my daughter's birthday parties to company picnics. They have the best rates and great service! I've never had an issue. They are prompt with delivery and very accommodating when picking up. I've recommended them to all of my family and friends and will continue using them for all of the events I coordinate. read more

Ultimate party rentals is the best!!! They were flexible, professional and extremely friendly! Very affordable and they offer lots of party supply options. All of the kids at my son's birthday were blissfully happy!! read more

I've been renting jumpers, tables, chairs, tents and machines from Ricky for years now. His prices are the best, he is always on time, very flexible, very respectable and professional. I don't go with any other party rental company because I always get the best from Ricky. Small or big party, he is the one you want to go to. read more

Thank you Ultimate Party rentals! Jessica was so nice answered all my questions and they were available on a short notice fortunately! I won't wait last min for my next rental though. I called 15-20 places in SD looking for jump house rental and I got referred to this company by a few people. Great, friendly and affordable! Thanks again! read more