I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.

Thank you to Monica for helping me solve my issue with my whiteboard after it had fallen off my…read morewall multiple times from just double sided tape. She made this solution of using brackets herself and even demonstrated how to do it in the store. I'm not a handy man once so ever, but when I got home it was extremely easy to do.

Just had two items and wanted to add a 26" bike inner tube. The inner tubes were LOCKED ($15 item)…read more I walked up to the cashier at register #1 and ask to have a bike inner tube unlocked. She told me someone would meet me there. I waited 10 minutes and nobody came. While waiting I saw multiple people walk in and get assistance. My purchase was only $50, I'm sure they don't care about lost business BUT it will be a long time before I return to an ACE location ANYWHERE! They have turned into Home Depot, plenty of people working but nobody taking care of business!

Fantastic! Great customer service! The person who runs it is very kind. It was easy to check in,get…read morethe keys and be on the way! No hassle!

Congratulations, if these guys manage to help you by accidently doing their job. I made an appt for…read morea hitch the install for the next day. When I arrived they said it was for the day before. They were unable to accomodate me and could care less that I took the day off work and drove 2 hours round trip. I don't know how they managed to accumulate 2 stars. My advise is find another alternative.

2 times we came while open and they would not fill our tanks. we called first to see when they…read moreclosed and got no answer and were redirected to the national call center also can not get a hold of the workers there. They do not answer the phone and are unapologetic A..holes! Update after calling corporate the manager called me and and arranged for me to get propane in the morning at 7 am and at a discounted cost to make up for the lost time and frustration. I am willing to work with them again. for others be there before 3:45 to get a tank filled.

The negative reviews almost kept me away but I'm glad they didn't. Tony was great...tons of info,…read morefriendly, quick and extremely helpful. They certified my marine tank, told me that it was an extremely good unit and that it should last forever. Gave me lots of good tips and advice. Office staff were also very friendly. Signs clearly say they are closed for lunch from 12 - 1 and last customer is in at 3:45 (they probably should close then if that's the case but again, posted clearly). Sorry for those of you disappointed by this place but I had a great experience and would go back. Thanks!

This place is great for fresh Co2 for your kegerator! They refill propane tanks too! I went to…read moreAirgas in Concord, they wanted $122 and would have taken 2 days. I found this place, a 5lb. tank exchange on the spot for well under $50! Cheers! The only drawback was that I had to kiss my brand new tank goodbye, he gave me a few moments alone together before the swap! . It was an educational experience and well as bargin!

This place and the owner are great. We get gas for our restaurant beer lines here. Friendly and…read morehelpful- I go out of my way to do business here.

Stopped by here to get a quick car wash and ended up buying the monthly special for 6 car washes…read more Michael was the attendant inside and was very helpful and very patient to go through the different car washes they offer and helped set me up once I downloaded the app. There was a couple before me who was also interested who also bought the monthly car wash and he was very patient helping them and explaining how it worked. Good guy. I've come across many workers and they're usually pretty abrupt and don't take the time to explain like Michael did. It took a while and without his help I'm sure the couple and myself included would've just walked away. A big thank you to Michael for all your help!

What a garbage approach with their car wash. "Touchless" apparently means it doesn't touch the…read moredirt. Came out after my $22 wash job and the car still had a film layer of dirt all over it. I went in and asked for a refund, the guy working the counter told me to look at the receipt, that it says "no refunds." I responded "It also says 'Car Wash.'" ‍ He offered to give me another wash. It came out the same way. What a rip off. YOU DON'T GET WHAT YOI PAY FOR HERE, and management does not stand behind their lackluster product. Get it done somewhere else.

This is a Chevron but Yelp isn't correcting it. It's good location next to the On-ramp for 680…read more Many house-less bodies in the area.

Good cheap gas, but unreliable, annoying Pumps that don't…read morealways take your credit card.

Do NOT fill a NEW propane tank here! These guys have no clue that you need to purge a new tank…read moreBEFORE you fill it with propane, even though I told them! That is also clearly written in red on a sticker that is on every new propane tank, and the sleeve around it refers to the procedure required (in English and Spanish). That sleeve and sticker must then be removed by the (licensed) filler. Photo's attached. If this is not done then any propane appliance that is hooked up will not properly function. That could be a dangerous hazard and even ruin your new tank for later re-fills. THESE GUYS APPEAR NOT TO BE LICENSED AND THEIR OPERATION SHOULD BE SHUT DOWN FOR THE SAFETY OF OTHERS! '76' should be ashamed to let these guys run this outfit!

Great place to get your smog check done. Staff was helpful and friendly. plus the price is right..read more

It's not a bad store. They have good inventory and it's fairly easy to find stuff. The folks…read morethere are helpful. The problem is nearly everything is locked to the wall with those really annoying little red blocks on the ends of the pegs. So, you can't actually look at anything, you have to call someone just to do that. This is a huge pet peeve and just irritates customers. I guess the problem is retail theft. This is not the solution. Find some other way. Invest in the store instead of just milking it with $29.99 wrenches. I probably won't shop there anymore because of this.

Besides the racial profiling? There were at least four people working here and the only person to…read moregreet me was the woman working up front. The rest of the guys sat around talking to her. I didn't realize that they were about to close, but I just wanted to get an extension cord with multiple plugs on it. I'm talking to my stepson who has worked in a couple of hardware stores about this and this yahoo comes over to me with a young kid and a phone and they proceed to take my picture. He was telling the kid about a wall they have in the back with people who steal. Really?!? At first I ignored them, but he was talking about the wall in the back and how to tell them apart, etc. So it was racist indoctrination at work. I'd just left an organization of professional woman who gave out a $1500 scholarship to a couple of young people. And I'm in grad school, so yes I was tired. And I work full time. But we'd had a small electrical fire and needed this cord so I got it. I was glad to return it to another, closer location and I made sure to tell my story to that employee. But these people are so busy worried about me, they are missing the methy nomads who are truly stealing from them! The truth is that the only reason I went in there at closing was because I was going next door to Whole Paycheck and I realized that they would be open longer. And no, not to steal but to buy something I needed. However, my husband had one at home we could use and I decided to take my money back from the racists. As I left, the one person who greeted me said goodbye. That's not to say that she was a friend or friendly, but she was respectful and I appreciated that. I just hope it was sincere.