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    M & M Limousine and Bus Services

    2.0 (350 reviews)
    Open Open 24 hours

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    Services - M & M Limousine and Bus Services

    Limos

    Party bus rentals

    Town car service

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    Stains on ceiling and dripping liquid onto us
    Taralyn D.

    Not as advertised. Doubled price the week before our trip. Stains on the ceiling. Leaking something onto our clothes. Old vehicle. Missing seatbelts in some seats. Unsafe, fast driving. Over 80 mph at some points. Kept talking on his phone while driving with children in the van. No Bluetooth. No blue lights. Very dirty.

    Kareline L.

    Very disappointed Fuad limo smelled like cigarettes Owner told us to spray Lysol's and Lower windows. Assumed we would get the limo on the way back we left alcohol bottles and personal Items behind. Well we Didn't get same limo. Also new limo had used water bottles laying around

    This is long(sorry) Let me start by saying that I have used M&M before and have not had an issue. However, this time was different. There were 6 of us and we rented. 9 person limo to take us to the airport. They told me that we needed to go with a 9 person limo due to luggage. What actually picked us up was a Sprinter van. The Driver told us to bring the luggage to the back of the van and get in. Not all the luggage fit in the back so he had to put some in the front and where we were sitting. Once we got to the airport we realized we were short one bag. The driver insisted that he put everything in the van. We had some time so we grabbed an Uber and went back to the house to see if it was still in the driveway. Lo and behold it was there but in the middle of the street. The Driver ran it over. Back to the airport we went and off to Mexico with a somewhat smashed bag. On the way home the limo picked us up and again did not have enough room for luggage because he had personal items in his trunk. Again we had to put numerous amounts of luggage in the limo. This driver did not seem to know where he was going and asked us for directions. Once we finally arrived at our location, he just parked in the middle of the street to let us out. When I called the company they told me they had to contract the rides out to another company because they did not have enough cars. Once I told them what happened they told me they would investigate. The investigation was done and I was told that the left bag couldn't have been there and that this driver had an impeccable record. After 2 months of discussion and multiple phone calls and emails we were finally compensated for this issue(not to my satisfaction but it will do.) They lost me as a customer.

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    10 months ago

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    1 year ago

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    2 years ago

    Good customer service and professional drivers will continue to use them I've had no complaints about this company

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    Review Highlights - M & M Limousine and Bus Services

    We traveled from Pennsylvania to visit family in the Chicago area with arrival and departure at O'Hare.

    Mentioned in 9 reviews

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