Great experience! They were respectful, informative, and resolved my issue in a timely manner…read more After researching the electrical issues I was having I was expecting to spend over a thousand if not thousands of dollars and they got all my issues resolved for $600! I will definitely be taking my vehicle back to them should another issue arise!

My car broke down Thursday night in the UWF Commons Parking Lot and the next morning, the tow truck…read morecame and brought my car to Dennis Auto Repair and the mechanics were able to get my car fixed over the weekend very quickly. Today, I went to go pick up my car from the shop and because of how awesome the service was, I couldn't have left with a bigger smile than shown in the pic I attached. Definitely go to Dennis Auto Repair if your car needs fixed and you're in Pensacola.

This company is amazing. The couple that owns it are the sweetest and very attentive to your needs…read more We have used them at least 3 times to fix our vehicles for things we couldn't handle. They will tell you straight up what the problem is after diagnostics. They won't sell you stuff that isn't actually wrong with it like other places. They give you timelines of when to expect it but in all occasions they have always completed earlier. They will always be our go to for vehicle repairs. They are a genuine couple and I recommend them a million percent. You won't regret it.

David was extremely friendly. He sat aside a current job to pickup our vehicle and look at it…read more He offered excellent customer service and gave us honest answers. We asked our questions and he answered them exact and didn't hesitate to be honest. I appreciate the honesty and integrity that was used in our needs there.

Got back to me right when I called. And was the only mechanic in the area who was willing to work…read moreon my exhaust manifold. It took a bit longer than expected due to a seized bolt, but he did not give up until it was fixed. Gave great advice for future repairs and is very knowledgeable. Will definitely go back.

My mechanic that I have used for many years passed away and I have been looking for a honest…read moremechanic. My sister in law recommended John and I called him and he was so helpful and went out of his way to help me. Truly honest! I'm glad to know you John

This shop said it would be $600 to replace a single wheel bearing (the cost of labor was $400 on…read morethis piece) and an additional $500 to change the rear break pads and rotor. also they don't close at five. I attempted to pickup my car at 4:50 due to the pricing (and my only ride just got off work) and got told off saying they were closed. overall just go to a place that knows how to set up their times correctly.

Got every aspect of professional service. I personally expect to encounter the following traits…read morewhen I know I'm going to spend money. Honesty, knowledgeable, experienced polite staff, fair prices and above all clear concise communication. We agreed to having a large amount of work performed. Mark is a class act. His estimate was on the money. Before he started turning a wrench he verified with me what they actually found. We agreed to proceed with the repairs so the vehicle would be safe, dependable and a pleasure to operate. Do not pass this repair shop next time service is needed from a simple oil change to a complete and complex engine rebuild. Just bottom line. These are good people.

On 12 Feb, I called Tau's shop because a neighbor highly recommended him. I spoke to Sandi in the…read moreoffice. She said she would ask David to call me before the end of the day. David did call, and, after hearing my problem, he said he would drive to my home on Friday to see what he could find wrong with my Camaro SS. Sandi & Joe showed up well before noon. Joe plugged in his high-tech malfunction analyzer. The indication was a continuous misfire on the #7 cylinder. I replaced the coil, the plug, and I checked the wire for resistance. There seems to be a deeper issue so, I called Sandi again and she told me to call on Monday morning to see when I can have the car towed up to the shop. When they left my house on Friday, I asked how much I owed them for driving down and checking the car. Sandi said, "No charge". WOW! I'm hoping to get the car up to them today or tomorrow. More to follow......but how many shops, anywhere, spend valuable time and then say, "No charge"? Thank you, guys.

My son had a vehicle breakdown yesterday while preparing to move to his next duty station. We do…read morenot know any tried and true car repair shops in the area as he's only been there a few months. I read some of their reviews on Yelp while trying to find a good place for him to go. I'm in Texas btw. All of the reviews were good but one said this place is a hidden gem. That caught my attention and I recommended this place to my son. Robert Tau Auto Service got right to work, was able to diagnose the problem and get the part installed in just a couple of hours at a very reasonable price. A hidden gem indeed. Highly recommended.

BEWARE ONE OF THE WORST PLACES TO TAKE YOUR CAR TO BE REPAIRED BESIDES PINE FOREST AUTOMOTIVE!!!!…read moreIF I COULD GIVE THIS PLACE A NEGATIVE RATING TRUST ME I WOULD Took my car here to get serpentine belt replaced. Was told there was a leak somewhere and didn't know how long belt would last. After a couple of days battery warning light came on and lost power steering and car wouldn't start. Towed car back to Discount Auto & Brakes and John said he would have to clean because there was fluid everywhere and said he would use dye to find out where leak was. Car was towed to place Tuesday afternoon. THIS PLACE KEPT MY CAR FOR 3 DAYS!!! John told me he would call me to let me know where leak was coming from WHICH HE DIDN'T I HAD TO CALL HIM. Told me I needed a high pressure hose and he would order it. Called John on Friday August 27 and told me car would be ready by 2PM. I gave him leeway and told John I would be there by 3:30pm. As soon as got there he proceeded to tell me he didn't get the part. John told me he gerryrigged pump with duct tape and told me it was drivable and he would call me to let me know when pressure hose arrived. ONCE AGAIN JOHN NEVER CALLED ME I HAD TO CALL HIM TODAY. John told me part was in but he didn't know when it would be installed and that if I didn't like it I could go somewhere else because he promised other customers that he would have their cars repaired. JOHN IS VERY RUDE VERY UNPROFESSIONAL AND HAS BEEN A COMPLETE NIGHTMARE TO DEAL WITH. I SHOULD HAVE NEVER GONE TO THIS PLACE FROM THE BEGINNING AND I HAVE NO IDEA HOW HE HAS BEEN IN BUSINESS THIS LONG. JOHN KEPT SAYING "TAKE YOUR CAR SOMEWHERE ELSE IF YOU DON'T LIKE IT". Don't worry I am now

I had some shaking going on with my breaks. I have a car that's 20 years old and I figured I'd need…read morebrakes n roters, hundred, maybe two. These guys were on the ball. They were able to fix er up in under two hours. My only issues was the price. 340. Quoted 315 which was high to boot.

I took my Volkswagen Jetta to this auto repair shop because I was having an issue with my vehicle…read more I paid $500 for a diagnostic, and after having my car for weeks, I was told the issue was related to a recall on my vehicle. I took my car to the dealership to have the recall addressed, only to be told that the recall was not the cause of the issue I originally brought my car in for. The repair shop also replaced a battery cable/cord, but unfortunately, that did not resolve the problem. When I went back and requested a partial refund for the diagnostic since the diagnosis was incorrect and the issue remained unresolved, they refused. I was very disappointed with how the situation was handled. I understand that diagnosing vehicle problems can sometimes be complicated, but I paid $500 expecting an accurate diagnosis and a solution to the problem. Instead, I was without my vehicle for weeks, paid for a repair that did not fix the issue, and was left with the original problem. Based on my personal experience, I would encourage anyone considering this shop to get a second opinion before authorizing expensive diagnostic or repair work. Unfortunately, I did not feel that my experience was handled professionally or that the service provided was worth what I paid.

Words can't express the gratitude I have for this place; I can't recommend them enough! They are…read morethe most genuine and knowledgeable mechanics I've ever met and they truly care about your car and finding the root of issue instead of charging you thousands of dollars for an entire replacement like other places. I took my Volkswagen to a different auto shop down the road and was told I need a new transmission. They said they couldn't find the part and would have to order it which would take 1-2 weeks. Being on vacation, I didn't really know what to do. After calling around, a transmission shop recommended I call Palafox Imports. I had my car towed from the auto shop to Palafox Imports and, within the hour, they had found the issue with my car: simply a 2 inch long connector that had come off. They were so honest explaining everything with detail, even giving me helpful tips and info on how to care for my specific car, and sending me on my way, same day. If you own a European car, trust me and don't go to a regular mechanic. You will end up wasting your money in the long run as they'll give you the quick expensive fix which might not even fix the issue. Put your car in the hands of guys who have the knowledge and experience of working with these kinds of cars and therefore know what they're looking for.

Great service. Nice, friendly and informative. Felt a lot…read moresafer driving home than driving there!

Had to have engine replaced. VERY satisfied with the entire process. Thank you Mike and crew.read more