Cookeville Collision Center is staffed with people who are very dedicated to repairing cars that…read morehave been involved in an accident. They are very respectful and pretty much bend over backwards to help their customers. Paul, even came in and worked half day on Christmas Eve to ensure we got our car back in time for Christmas. The receptionist, I forgot her name, was very polite and helpful as well. I would recommend Cookeville Collision Center to anyone who needs their services.

My husband took his truck here to be fixed after a car accident, he told them it was making a…read morepopping noise and shaking in the driver side wheel with the other damage. They fixed the bottom damage and did an aliment. Now less than 2 weeks later, we are having to pay to replace the axle that wasn't caught during the inspection of his truck.

Great place and people. Been using them for 25 years. To address MRFRT and his glowing 1 star…read morereview. They are lucky you don't use them anymore , go be someone elses problem. You show your lack of intelligence by assuming they already knew the problem. They have to troubleshoot and track the problems down and then address the problems they find and verify the fix is working and actually fixed. 3hours to trace a burnt wire and fix it isnt unreasonable as they have certain things they test for...WHICH TAKES TIME. Im a maintenance Tech so i know you never tell someone it will only take X amount of time or dollars because you never know what you will run into. You are the worst type of customer and should've just fixed it yourself since you seem to know everything. Seems like your own work is what caused the problem to begin with.

Always a great job and typically priced a little cheaper than competitors. It's nice to have…read moresomeone locally!

Paul got my 1941 Harley with an ignition issue that was killing me. He got her up and running…read morequickly. I'm a very happy customer

If you live in east Nashville, and you need your car repaired right, there is no better place to…read morego! Will they be the cheapest? Probably not. Will they be the fastest? Again, probably not. But...if you want your car fixed right the first time, with quality parts and a guarantee behind it, there is no better place to go. The owner, Mike, and his service manager Trevor, will make sure your automotive repair experience is everything it's supposed to be. Hats off to an old school repair shop that gets things right

We needed our transfer case replaced due to damage from a road we drove on. They took all the…read moreinformation and we waited for the new transfer case to arrive. They told the truck right in and we had it back the next day. Truck drives like a new truck. They went over everything and kept us up to date on anything they found that needed to be replaced. Thanks to Tony with his expertise and his crew, he has a five star rating. Thank you Frank Torma

Mike in Service dept. was efficient, friendly, and knowledgeable…read more He communicated with me progress of the repair, and I felt informed. His welcoming and friendly attitude was great!!! I'd recommend to everybody.

As a 20 plus year driver of Chrysler vehicles. I have never felt like an unvalued customer as I…read morehave at this dealership. I purchased a MOPAR service contract for oil changes at another dealership. I was told that they don't honor those contracts and was charged a ridiculous fee for an oil change. Called on Friday to ask about a coupon I received for tires (since I needed new tires). I was told that they don't honor any coupons even if they came from Dodge. As a military spouse stationed all over the country, this is the first time I've ever been told they don't accept a Mopar service contract or coupons sent in the mail. Save yourself some time and money, just drive 15 miles to the south to Sparta.

Ray the owner is a fantastic person, he's friendly and open and lets you know if he can fix your…read moreproblem without a bunch of excuses or promises that he can't make happen. We had him work on our 2026 Genesis GV-70 and the outcome was way over what we expected. This man has the knowledge and the tools to basically repair any dent you throw at him. And if he can't he'll be honest with you and tell you he can't. So glad we discovered Cookeville Dent Repair and hooked up with Ray. He will be our go to guy for any future dent repairs. Also, Charlie (Ray's co-worker) did a great job taking out scratches and doing paint touch-ups. A one stop shop.

Ray with Cookeville dent repair had always done great work for us at a shop or personal level…read more Very professional with an eye for detail!

This is an update from my post of 5/13/26. Ok, after SIX weeks, this dealer finally came up with…read moremy forms that I signed and am legally supposed to have copies of anything I sign, pertinent to the purchase of my used car. I finally had to resort to threatening them with having an attorney send a demand letter for the pages. The people at Nissan of NA told me I would have to send this letter to THEM!!! And, they mad it abundantly clear they would do NOTHING to help me with the dealer as it was privately owned. So, getting the pages from them, including the CARFAX report upped this review from * to **! Still not good, but when I finally put the need in words the sales manager could understand, it went from "we don't do this" to "we shred these forms" all of which I know is bogus. If they are legal forms, acknowledging I understood the purchase, they cannot shred them. So, I told him "If you buy a house, you get all copies of pages you signed, including ones you put your initials on every page, even blank ones" therefore, you have them and you will give them to me. Bottom Line: I finally got the CARFAS and TEN pages I signed! And, I no longer have any reference advertising the dealer on the back of my car!

We purchased a used Nissan from this dealership on 4/7/26. The sales person Isaac Phillips sold us…read morethis vehicle. We took it for a test ride and noticed there were issues with it which we told Isaac during the test drive, told us we could bring it in to be looked at by service. So today 4/22 vehicle is in shop. received a call from Ty. telling us there are several issues wrong. So now they want almost $900.00 to fix the issues that should of been fixed before the vehicle was even put on the lot for resale ! These issues with this SUV are safety issues !!! I am putting this out there so people know how this dealership operates ! BUYER BEWARE !!!!! If I could give a O I would. My mouth is going to be there worst enemy !

I'd like to say, the owner of Hwy 10 auto repair shop is very consider it and kind. He is very fast…read moreand thorough on the work he does. I took my vehicle in for a fuel pump replacement at 9:00 at night and it was completely finished by 8:00 the next morning. His prices may seem a little high, but now a days, everything seems high. It was definitely a pleasure working with this shop and would not hesitate to go back for any other type of work I might need done.

Honest and reliable. Has worked on my vehicles several times, always without a problem. Most…read morerecently he took care of my car after 2 other mechanics worked on it failed to find the problem, but still charged me.