Cookeville Collision Center is staffed with people who are very dedicated to repairing cars that have been involved in an accident. They are very respectful and pretty much bend over backwards to help their customers. Paul, even came in and worked half day on Christmas Eve to ensure we got our car back in time for Christmas. The receptionist, I forgot her name, was very polite and helpful as well. I would recommend Cookeville Collision Center to anyone who needs their services. read more

My husband took his truck here to be fixed after a car accident, he told them it was making a popping noise and shaking in the driver side wheel with the other damage. They fixed the bottom damage and did an aliment. Now less than 2 weeks later, we are having to pay to replace the axle that wasn't caught during the inspection of his truck. read more

Paul appears to be honest and forthcoming. He tells you he will give you discounts as he estimates the damage to your vehicle. His prices are really not terrible but the time it takes to get your vehicle repaired is at least 21 days to start and who knows how long to complete. It was holiday month so --! BUT here is the really bad news. They claimed an item on my vehicle had to be replaced, it was not repairable. The price to replace my tailgate was $2,800.00 plus. I took it to another body shop less than a half mile away and got their estimate. The said it wasn't an issue to fix my tailgate and fixed it perfectly  for $630.00. They also repaired a fender and tail light for $350.00 less than was quoted by Cookeville collision. No Remember when I said it would take 21 days to even start my vehicle with Cookeville Collision? This other body shop got my vehicle in on the 9th of December and was completed with the Job on The 15th. My hats off to Premier Collision repair (Mike Wilson). On a scale of 1-10, the get a 10+ in all categories. My name is Ron Weiss, a private citizen and retired. I have no affiliation with either body shops. Be careful at Cookeville Collision and get other estimates and see if other body shops will price match. You will be much happier if you do so. read more

Was hit three days before moving here from the West Coast. Stumbled across Cookeville Collision Center and couldn't be happier! They were all super friendly staff, did an excellent job, were super flexible with us and very accommodating. They drove my car to me when complete, and even informed me that they were able to buff out some other scratch located on the car. The staff at Nissan, whom they are associated with, were super helpful as well. Highly recommend and will be using in the future! read more

The work was good but the service was not. The main appraiser (I think his name is Tom) tried to bully me into singing that my truck was done when it was not done. He was rude and unprofessional. The truck still needed a bed cap rail (which is required for me to use my tonneau cover). I told him I was not going to sign until the truck was complete. He said he was going to call Geico on me and that I may not get my truck for six months due to part unavailability. It took me three minutes on the phone to find three parts in stock. My truck was complete two days later. If you are ok with finding your own parts then go here. My name is Gary Laycock and my email is ptin2010@gmail.com if you have any questions. read more

The is one of the best Nissan repair shops I have ever had. This was my second visit, the first was another car hitting me and the insurance wanted to total it.. I love my car so I told them to fix it. And it was a beautiful job. The second was a goof up of mine and got too close to the gas pump and smashed the rt. front fender. They not only replaced my fender they cleaned my car! Excellent service and the staff are wonderful, I highly recommend this body shop. Belle Cardwell read more

I was hit on Interstate-40 recently, and dreading the prospect of working with someone else's insurance and a body shop to get my Hyundai Elantra repaired. After her insurance gave me the run-around, I finally decided to just get some quotes for the work that needed to be done. Cookeville Collision Repair was just my first stop on the list I randomly created from Googling body shops in Cookeville, and I am so glad I wandered in there! Paul Genovese sprang into action - he called the insurance right there while I sat in his office. He knew the lingo, and how to work around their roadblocks at every turn. I instantly knew I would give them the job, and they did not disappoint! About a week later (after driving in a nice rental car they arranged for her insurance to pay for), I got my car back good-as-new! Great customer service and crew. Thanks, Cookeville Collision Repair! read more