The best groomer between WR and Macon! She can do it all! I have 4 dogs with different grooming…read moreneeds and Stephanie never disappoints us.

Stephanie's Pet Groomers turned my sad day into a glad one…read more I thought my dog's toenail was torn off, to the quick. It was pointing sideways, he limped for awhile and kept licking it. I called his primary vet and others seeking emergency care. No appointments available until next week. I thought, "Next week! How can this not be an emergency." (You know how we are.) Maybe a groomer, I thought. None would look at him, referring me back to his vet. Then I called Stephanie's and was told to bring him in, they would look at it and trim if that was all that was needed, or refer me back to my Vet. Needless to say, all that was needed was a nail clipping. I was in and out, in 15 minutes. I won't relay their prices, but I paid "less" than $20 for a visit that would have probably cost almost $100 if not more, at mine or any other vet. These groomers really care. This kind of compassion should never go unnoticed. Thank you.

When I had a badly damaged rescue dog that needed grooming, I was told by two different businesses…read morethat I needed Darcy. They remembered how special Darcy was even though she did not work there anymore. Darcy has been wonderful with my little dog Benny. That was two years ago. Benny is sweet now, but when Darcy first saw him, he had just stopped biting me or so I hoped. Benny was rescued at great expense from the streets of Nashville Tenn. Darcy works at Bark Avenue now.

Loved Lucy's first groom. We are new to the area and had a really bad experience at another…read moregroomer. The people at Bark Ave were so nice on the phone and even better in person. You can tell that Lucy had a good experience, too!

Shellie Coleman is absolutely the best dog groomer and she operates a mobile dog grooming service…read more She is patient, kind, knowledgeable, and professional. Really happy to have found her service. Bravo Shampooches!

From the owner: Shampooches Mobile Spaw offers luxury grooming services with the extra added convenience of…read moregrooming right at your doorstep! One-on-one appointments, using professional grade, natural products, and your precious pet is back to their home in a much shorter time frame than traditional grooming salons!

We have gone sporadically to The Barking Lot for a couple of years now. There was a…read moremiscommunication with the preference card recently and I was less than pleased with the grooming service provided. However, when I called to discuss it with the owner, he was more than happy to help. He went through and investigated the situation/preference cards, did not blame it on staff, all while trying to provide the best customer service he could. They were able to fit my two dogs in last minute which I appreciated and they did an excellent job. Even if it was a sub optimal groom, having an owner who works with customers to try and navigate problems and make them right makes this business stand out. Thank you!

I took my cat in for a lion cut. He has very long hair and it was getting matted. Luke greeted me…read moreat the door. He listened to me tell him about my kitty, who had never been groomed other than at the vet's office, and assured me everything would be fine. Luke did a wonderful job! Ozpin looks great! They also tried to bathe him but he wasn't having it..lol! Price was very reasonable, too. Luke and The Barking Lot now have a customer for life!

Oliver can't wait for Melody to come for his "Spa Day". He loves her and he always looks so…read morehandsome when she is done. We have had Melody grooming Oliver for over 6 years, highly recommend her.

She is so sweet and takes her time with every dog!! She started grooming my dog when she was just a…read morepuppy and she made sure my dog had a good experience that way she's okay with getting groomed! I HIGHLY recommend!

When The Dude got a gash in his side, doing god knows what, being a goober as he is wont to do, we…read morebrought him to Crater to sew him up. He is barely out of his puppy year so he was shy and scared but they were very gentle with him. They even trimmed his nails. I could hear everyone swooning over him in the back room because he is a handsome fellow. He survived his stitches and found a fan club.....and we appreciated that staff were very kind and gentle with our silly boy.

I won't be returning to this clinic after what happened to my dog. He's a healthy 4-year-old with…read moreno history of medical issues or aggression--he's registered with the AKC, comes from a strong bloodline, and has been seen by vets regularly without incident. During a routine nail trim, he became so distressed that he urinated and defecated on himself and ultimately stopped breathing. I wasn't present, so I'm relying entirely on what I was told--which makes the situation even more concerning. Based on what I understand, things escalated after they attempted to muzzle him, despite him never having shown aggression. That should have been a clear signal to pause and reassess, not push forward. When I tried to ask Dr.Regetz what happened, I was met with short, defensive answers. Any attempt to ask reasonable questions was treated as combative, and I was hung up on without getting any real clarity. Since Dr. Kenny left, this clinic has gone downhill in terms of professionalism and care. I no longer feel confident in their ability to safely handle animals, nor do I trust their communication or judgment. I strongly urge others to consider a different provider. I was understandably upset and just wanted answers. Dr. Regetz was immediately defensive, treating my questions like attacks. She even said, "You weren't here--I'm the one who had to bring your dog back from the brink of death," as if I should feel bad for her. That response only made me more concerned about how this was handled. It did NOT have to get to that point any reasonable person would have stopped before it did.

Keith was very very helpful, best costumer service!! Was very easy and straightfoward !!!!!!!read more

I just took my French bulldog here to have a basic bath and brush. It entitles shampooing, blow…read moredry, brush out, nail trim, ear cleaning, anal gland expression and paw pad trim. My appt was at 1:30 i got there about 10 mins early and they took her right away. I asked Hannah who was doing her grooming how long was it going to take? She said about an hr. I told Hannah directly and also put it in the notes don't cut her nails since she just had them done Saturday and to ensure she had her anal glands done. Which again was in her notes. The service was to last an hr. I stayed in the store shopping while she was being serviced. I went to pay and she was done while i was checking out it was 1:47. She was still wet when i got her and did smell clean. Semi. While shopping i did see Hannah and i asked her did anything come out when she did her anal expression? She seemed confused and gave me a quick no. I paid and took my pup home while going home i noticed her ears. They were still dirty. So I called to the store and spoke to Serena. I told her my dogs ears were still dirty which is something that's included in the service. She asked me "what would you like me to do about it?" Since I was too far to turn around i told her i would leave it up to her. She then told me my dogs nails were trimmed after i told them NOT to cut them and had it in her notes they still did it. So i questioned why my dogs ears were still dirty to find out they only "cotton ball wipe" their ears and not flush their ears clean. For the money i paid ($25) i feel like a lot more should have been done. I paid this money for my dog to be pampered and everything they did i could have done at home minus the anal gland expression but better. Don't waste your money on something you can do for free. I'm very disappointed and wont be going back!!

They did such an amazing job on my fur baby Sydney! He looks so much better. They were friendly and…read morethe little store is so cute!!

This place is hands down the best dog daycare, boarding, training, grooming and boutique!!read more

We had a minor emergency with our pet, these folks were available, professional, friendly and took…read moregreat care and our pet recovered quickly and completely. Thank you very much, you answered our prayers!

Made an appointment online and when arrived was told they are not taking new clients. had received…read moreemail with appointment confirmed and no phone message that they would not accept new patients.